topic Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job) in Credit Card Applications

Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Anonymous — Sat, 11 Jul 2020 18:20:06 GMT

Decided to app for a Chase Freedom yesterday right when my student Discover It turned a year old. Chase is a bank that I really want to start building a relationship with so I figured, now or never for applying since I have income coming in from a summer job.

My stats

Credit scores: EX: 727 FICO 8 (via free Experian account), TU: 738 FICO 8 (via Discover)

Income is just over $9000 for the year (pre tax).

Application process

Went online on the application page, filled everything out, listed my real income - most importantly this is verifiable by paystubs, coincidentally my 2nd paycheck/pay stub for the summer got to me yesterday when I applied as well.

Filled everything out... denied with the following message.

Thank you for your request.
Unfortunately, we are unable to approve your application.
We will provide you more detailed information in 7-10 days that explains the reasons for this decision.

Ok, denied. Called up the recon line at 888-270-2127, pressed 0 to get transferred to a rep. (I took a screenshot of the webpage, still haven't gotten an email about anything.)

Recon

Recon did some quick identity verification stuff and then said there was a letter in the mail coming to me. The rep I got on recon was super nice and she placed me on a brief hold while she pulled the letter up. She explained right on the call that they were requesting income verification and said that sending in my most recent 2 pay stubs along with my application reference number was what they were looking for, for proof of income. I asked her how to send this in and she said to do it via mail or fax. She was able to give me my application reference number and their fax number (888-643-9628) so I could get the income verification going. Faxed them my pay stubs and waited.

Robo Application Status

Few hours later I went online looking for anyone else going through Chase income verification. One of the tips was to call the robo application status line 800-436-7927 and check the message there. (For reference the sequence of button presses to get to the status is #, 3, 1, SSN after it asks for a credit card number.) That line told me it was under review, 7-10 days to wait. Maybe a good sign for an approval based on what people have said online.

Time frame

Today I called back into recon because I realized yesterday I didn't ask the rep for the time frame it would take for the verification department to review my pay stubs. The rep I got pulled up my file and I explained that I faxed in my docs per call yesterday. This rep was also helpful and she explained it would be 1-2 weeks for them to look over the docs and make a decision.

Hopefully my application ultimately gets approved, even with a low limit that's fine, just want to boost my utilization and start building a relationship with Chase. I don't make up income numbers so hopefully verification sees my pay stubs and pushes the approval on through. I'm hopeful this will be the start of my relationship with Chase, just wanted to get this info out for anyone going through similar processes just as a data point.

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Remedios — Sat, 11 Jul 2020 18:34:33 GMT

@Anonymous you should be fine

Income verification for student card is not unusual, so just keep checking automated system

As long as they acknowledged your documents have been received, there is nothing to do but wait

I hope to see an approval thread from you

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

blindambition — Sat, 11 Jul 2020 18:35:26 GMT

Good luck on the app! 👍🏻

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Anonymous — Sat, 11 Jul 2020 18:41:16 GMT

@Remedios wrote:
@Anonymous you should be fine
Income verification for student card is not unusual, so just keep checking automated system

Freedom is not a student card, I'm just saying, I am a student. Chase should hopefully recognize that, since the pay stubs I sent them are around 1/3rd of the income I reported, that I'm working a summer job.

Unsure how to quote multiple posts for one reply so I'll just say it here, thank you Remedios and @blindambition - hope I get to post on the approval board soon!

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Remedios — Sat, 11 Jul 2020 18:44:10 GMT

@Anonymous wrote:
@Remedios wrote:
@Anonymous you should be fine
Income verification for student card is not unusual, so just keep checking automated system
Freedom is not a student card, I'm just saying, I am a student. Chase should hopefully recognize that, since the pay stubs I sent them are around 1/3rd of the income I reported, that I'm working a summer job.

Unsure how to quote multiple posts for one reply so I'll just say it here, thank you Remedios and @blindambition - hope I get to post on the approval board soon!

Sorry, I haven't had a full pot of coffee yet.

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

coldfusion — Sat, 11 Jul 2020 18:55:29 GMT

@Remedios wrote:
@Anonymous wrote:
@Remedios wrote:
@Anonymous you should be fine
Income verification for student card is not unusual, so just keep checking automated system
Freedom is not a student card, I'm just saying, I am a student. Chase should hopefully recognize that, since the pay stubs I sent them are around 1/3rd of the income I reported, that I'm working a summer job.

Unsure how to quote multiple posts for one reply so I'll just say it here, thank you Remedios and @blindambition - hope I get to post on the approval board soon!
Sorry, I haven't had a full pot of coffee yet.

Shame on me for not offering you any this morning.

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

simplynoir — Sat, 11 Jul 2020 19:09:45 GMT

@coldfusion wrote:
@Remedios wrote:
@Anonymous wrote:
@Remedios wrote:
@Anonymous you should be fine
Income verification for student card is not unusual, so just keep checking automated system
Freedom is not a student card, I'm just saying, I am a student. Chase should hopefully recognize that, since the pay stubs I sent them are around 1/3rd of the income I reported, that I'm working a summer job.

Unsure how to quote multiple posts for one reply so I'll just say it here, thank you Remedios and @blindambition - hope I get to post on the approval board soon!
Sorry, I haven't had a full pot of coffee yet.

Shame on me for not offering you any this morning.

You're slipping, sir 😐

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

gingerflower — Sun, 12 Jul 2020 05:35:36 GMT

@Anonymous

Fingers crossed for you and I hope you get approved! Good Luck!

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Anonymous — Tue, 14 Jul 2020 13:12:09 GMT

Update with more data points.

Called verification yesterday 888-688-6708 just to make sure they received my documents (I didn't really trust the internet fax service I used to send them in). The person confirmed they were the verification line, had me wait a bit... then transferred me to Chase Lending Services. Researched it a little and hung up (don't want any extra scrutiny) and took it as a sign they got my income verification fax.

This morning I called the automated line again and robo lady changed my message. Previously it was the 7-10 days message (verification I assume), now it is 2 weeks. That seems like a good sign from other DP's, hopefully it is just in a queue to get approved.

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

randomguy1 — Tue, 14 Jul 2020 17:55:49 GMT

Good luck, thanks for the update.

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Anonymous — Tue, 14 Jul 2020 20:53:54 GMT

Approved!

I just got a call from Chase Lending Services. The rep on the phone wanted to confirm my paycheck/income was correct. She said they received my 2 paystubs I sent in. I verified my income number (she read off a disclosure that included part time/seasonal income) and told her that it was seasonal from my internship, that I'm still a student, and how I calculated the income figure.
She put me on hold for a while, probably 5-10 minutes as she finished filling out my application, came back on and I got the news that I was approved with a $500 SL! I also called robo lady and she read off that I was approved with $500 SL also.

Not bad at all...doubled my credit and got in with Chase!

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

blindambition — Tue, 14 Jul 2020 21:02:44 GMT

@Anonymous wrote:
Approved!

I just got a call from Chase Lending Services. The rep on the phone wanted to confirm my paycheck/income was correct. She said they received my 2 paystubs I sent in. I verified my income number (she read off a disclosure that included part time/seasonal income) and told her that it was seasonal from my internship, that I'm still a student, and how I calculated the income figure.
She put me on hold for a while, probably 5-10 minutes as she finished filling out my application, came back on and I got the news that I was approved with a $500 SL! I also called robo lady and she read off that I was approved with $500 SL also.
Not bad at all...doubled my credit and got in with Chase!

Congrats on the approval!! You might see an auto increase in 3-6 months. Once they gauge your patterns. 👍🏻

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Anonymous — Tue, 14 Jul 2020 21:05:11 GMT

Approval thread

This thread is probably going to get closed soon now that I am approved, feel free to ask any more questions on the approval thread if you want to know any information or DPs.

Thanks again to everyone who encouraged me through this application process on this thread!

Re: Chase Freedom - Pending Income Verification (Student, Low Income/Summer Job)

Remedios — Tue, 14 Jul 2020 21:20:26 GMT

@Anonymous 😂 you got the locking part down.

Congrats on your approval and see you in the other thread!