topic Re: Denied Credit One CI due to website error in Credit Card Applications

Denied Credit One CI due to website error

Anonymous — Sat, 12 Sep 2020 23:04:25 GMT

I haven't received a CI from Credit One in over a year. So I called to get one and the denied me claiming my Experian score is 389. I explained their credit score service on their website has always been incorrect and my Experian score is currently 711. They told me I had to call Experian which I did. EX told me a lot of lenders use their own algorithms and then lie and slap a credit bureau on it. I called back and they claim I have to wait 60 days. Even tho their website is always wrong.

Now common sense would be if my score was 389 why would I even ask for a CI. The crazy part last year my score was hella less.

Re: Denied Credit One CI due to website error

K-in-Boston — Sat, 12 Sep 2020 23:43:41 GMT

The website is not incorrect; it's simply a different scoring model. The Credit One scores provided are based on Experian data, but others have reported them not lining up with any known Vantage, PLUS, or FICO scores so it assumed this is a proprietary score and cannot be directly compared to any other scores you may obtain.

Re: Denied Credit One CI due to website error

OmarGB9 — Sun, 13 Sep 2020 08:03:06 GMT

Yup, proprietary score with no way of knowing how they come up with it and/or whether it's "correct."

Re: Denied Credit One CI due to website error

Phoenixupward — Sun, 13 Sep 2020 10:26:28 GMT

I would take that as a sign. Your scores have gotten better. I would join a credit union like Navy Federal if you can and open a secured credit card account and within in 5-6 months, you would be open to higher starting limits. For example, Navy Federal requires 200 dollars to open a secured credit card account and within 6 months you will have an increased starting limit for 2k and your initial funds returned. If can't join Navy Federal, there are several credit unions that would give you a fair shot to better credit products.

Re: Denied Credit One CI due to website error

addicted_to_credit — Sun, 13 Sep 2020 11:12:21 GMT

Do you have any derogatory info on your credit reports? How's DTI, age of accounts? What other cards do you have?

Im asking all this because your TransUnion and Experian F8's definitely qualify you for better than credit one . Equifax is kinda edgy but should still qualify you for something else better. I'd hit up the discover and Amex prequal's to see what if anything they're offering (provided there's no baddies) and if you got approved then kick credit one to the curb.

Re: Denied Credit One CI due to website error

rostrow416 — Sun, 13 Sep 2020 13:17:33 GMT

Not sure where that glitch is. Credit One actually provides a FICO score (Ex 2 I believe). Something in your profile must just be throwing a wrench into their FICO scoring machine.

Re: Denied Credit One CI due to website error

K-in-Boston — Sun, 13 Sep 2020 14:35:27 GMT

Credit One might use FICO scores for other purposes but the one shown is not a FICO score (they would be required to disclose that it's a Fair Isaac score).

But definitely things in OP's profile that whatever that scoring model is does not like.

Re: Denied Credit One CI due to website error

Anonymous — Mon, 14 Sep 2020 05:35:15 GMT

I opened a checking account with Navy Fed last month. I'm on the fence of getting any more cards b/c I have a lot.

Re: Denied Credit One CI due to website error

Anonymous — Mon, 14 Sep 2020 05:36:52 GMT

I've had Cred1 for a couple years now The subprime are from when my credit was shot. Thinking about closing them. I have some lates from 2018. Hopefully the sting of them will drop soon.

Re: Denied Credit One CI due to website error

Harvey26 — Tue, 15 Sep 2020 19:38:45 GMT

@Anonymous I mean at this point you have pretty decent credit. I would get rid of all subprime cards. Try for discover chase amex nfcu but dont sweat credit one.

Re: Denied Credit One CI due to website error

CreditCuriosity — Wed, 16 Sep 2020 02:10:25 GMT

@Harvey26 wrote:
@Anonymous I mean at this point you have pretty decent credit. I would get rid of all subprime cards. Try for discover chase amex nfcu but dont sweat credit one.

+1 I would add a card or two as your scores can qualify you for some more prime cards even with the lates. Most likely would get Discover as mentioned try their Pre-Qual, NFCU you most likely would get as well and they also have a pre-qualify if I am not mistaken. If you close the credit one card you will keep on earning AAoA for approx 10 years so closing would hurt nothing once approved for a newer/better card, just ensure to pay off the balance prior to closing ideally and having another card or two as well.

Re: Denied Credit One CI due to website error

Anonymous — Wed, 16 Sep 2020 06:25:37 GMT

@CreditCuriosity @Harvey26

Thank you for your advice. I check pre-qual for Navy Fed and Discover. I'm looking good there. Going to wait till after I get a mortgage to apply.

Re: Denied Credit One CI due to website error

Anonymous — Tue, 29 Sep 2020 05:19:24 GMT

Just wanted to update this. Today I looked on my account and saw this message. Maybe other people complained too. I'll try for another CI in a month.

Re: Denied Credit One CI due to website error

blindambition — Tue, 29 Sep 2020 05:40:47 GMT

Looks like Credit One is experiencing system issues... jk Just CO doing CO! I read a CLI denial on 2 cards, then woke to both getting CLI. Not surprised in the least! 🤷‍♂️

Re: Denied Credit One CI due to website error

OmarGB9 — Tue, 29 Sep 2020 05:41:54 GMT

@Anonymous wrote:
Just wanted to update this. Today I looked on my account and saw this message. Maybe other people complained too. I'll try for another CI in a month.

Thanks for the DP! Seems like their scoring model is named "ScoreX," so definitely proprietary. Glad theyr'e switching to something at least a little more well-known.