topic Re: Synchrony Amazon Card closed before I even received it in the mail in Credit Card Applications

Synchrony Amazon Card closed before I even received it in the mail

pattie0516 — Tue, 02 Feb 2021 02:44:08 GMT

I applied for an Amazon Store Card and received it in the mail today. Went online to set up my account only to find out they closed it yesterday? What a waste of time. Anyone have experience with this or have any advice. All they told me is I would receive a letter in the mail within 7 days explaining why.

Re: Synchrony Amazon Card closed before I even received it in the mail

Anonymous — Tue, 02 Feb 2021 02:52:13 GMT

Sorry to hear that. I am sure somebody has that experience before and would tell you. I think I read it somewhere here before but it has been long time. I am hoping somebody could explain that to you. Did you try to call them?

Re: Synchrony Amazon Card closed before I even received it in the mail

JR_TX — Tue, 02 Feb 2021 02:54:39 GMT

We can all just make assumptions here until we all see what's in the letter that caused such an AA.
But knowing Sync's reputation, most likely an ID or security issues that triggered their fraud algorithm. Did you just recently move?

Re: Synchrony Amazon Card closed before I even received it in the mail

pattie0516 — Tue, 02 Feb 2021 02:55:24 GMT

I did they say it was due to inactivity and my credit report. I do have baddies on my report but everything has been paid and no collections left. I get all that, but why approve me and then close the account before the card even hit my mailbox. Seems so strange to me. They said it was canceld yesterday, it arrived in the mail today. Now I will have a brand new account with not even 1 month of activity sitting as closed on my report. I think that will ding me more than anything.

Re: Synchrony Amazon Card closed before I even received it in the mail

Anonymous — Tue, 02 Feb 2021 03:01:06 GMT

Sorry to hear that. When they said inactivity are they saying you are not spending much on your other credit accounts? Sometimes I think there is a disadvantage of PIF which is showing no balance meaning other creditors do not know if there is an activity.

Re: Synchrony Amazon Card closed before I even received it in the mail

pattie0516 — Tue, 02 Feb 2021 03:05:12 GMT

Haven't moved at all and yes we do typically PIF or carry over very low balances on rotating cards and then pay off the next month. That could be it. Or it could be past credit history. My scores are ok now with no open collections, but there is some ugly stuff still on there from the past. It could be a few things so I guess we will have to wait for the letter. I am just baffled by the fact that they would even waste the time to approve, mail cards, go the whole nine yards just to close the account before it even hit the mailbox.

I wonder how much of a ding I will take now with the closed account since they already reported a new account on my CR.

Re: Synchrony Amazon Card closed before I even received it in the mail

collics — Tue, 02 Feb 2021 03:07:57 GMT

I'm sorry that happened OP.

Re: Synchrony Amazon Card closed before I even received it in the mail

Credit4Growth — Tue, 02 Feb 2021 03:13:25 GMT

@pattie0516 wrote:
I applied for an Amazon Store Card and received it in the mail today. Went online to set up my account only to find out they closed it yesterday? What a waste of time. Anyone have experience with this or have any advice. All they told me is I would receive a letter in the mail within 7 days explaining why.

Sorry for your trouble. I had something similar with Chase back in 2018. they closed the card a few weeks after receiving and using it which was right before I planned to transfer half/most of its credit limit and then close the card.

You have to go by what is in the letter and then call. At such a point you may not even have the real reason in which case ask to speak to a supervisor or underwriting and be prepared for a deep dive into you past financial with any current of FI you were a member of any of course info contained on the 3 CB as well as info that may have fallen off/ been removed over the last several years.

At the end of the day, if this is not just a I.D. verification scenario, you are looking for your/their strongest impacted reason for the denial and you will have to give them information to overturn it.

GL2U!

Re: Synchrony Amazon Card closed before I even received it in the mail

Credit4Growth — Tue, 02 Feb 2021 03:32:59 GMT

@pattie0516 wrote:
Haven't moved at all and yes we do typically PIF or carry over very low balances on rotating cards and then pay off the next month. That could be it. Or it could be past credit history. My scores are ok now with no open collections, but there is some ugly stuff still on there from the past. It could be a few things so I guess we will have to wait for the letter. I am just baffled by the fact that they would even waste the time to approve, mail cards, go the whole nine yards just to close the account before it even hit the mailbox.

I wonder how much of a ding I will take now with the closed account since they already reported a new account on my CR.

" I did they say it was due to inactivity and my credit report. I do have baddies on my report but everything has been paid and no collections left. "

somehow my message was deleted but the gist of it was:

1. comb your reports and prepare for a phone call with them, you already have the HP and new account reporting in addition to what your are referencing in the above quote body of text.

2. Move on and prepare your reports as best as you can with even the slightest changes to make it Purrtier for other FI during you r future apps.

p.s. I did both #'s 1 and 2 in my past. Again, good luck and hold frustrations and anxieties until you have that letter in you hands!

Re: Synchrony Amazon Card closed before I even received it in the mail

Anonymous — Tue, 02 Feb 2021 16:08:34 GMT

Synchrony runs an algorthym to identify risk.

It's mysterious and they won't overturn it.

They closed all of my accounts - no lates 4.5 years on anything, never over limit, large payments....

No good explanation it's their algorrthym and you might be another victim of it.

Now if I apply for Sync it's an auto decline no hard pull and vague reasoning.

I can live without them but like their generous credit lines, their Car Credit and Care Credit.

But I guess I don't need them when I have cards at my credit union under 9% interest.

Re: Synchrony Amazon Card closed before I even received it in the mail

Anonymous — Thu, 04 Feb 2021 05:12:23 GMT

If it makes you feel any better, I have an Amazon Prime Store Card (with a $10K limit) that I will be closing within the next 3 years. I feel the Amazon Prime Rewards Visa Signature card from Chase to be far superior to it for obvious reasons. So, if you end up not getting this card, you might want to sneak a peek at the Chase one.

I like it for the travel benefits (Travel Accident Insurance, Lost Luggage Reimbursement, Baggage Delay Insurance, Auto Rental Collision Damage Waiver, etc) since I seldom travel, but when I do, at least I have something to cover me for those rare cases.

Re: Synchrony Amazon Card closed before I even received it in the mail

AverageJoesCredit — Thu, 04 Feb 2021 11:22:25 GMT

@Anonymous wrote:
If it makes you feel any better, I have an Amazon Prime Store Card (with a $10K limit) that I will be closing within the next 3 years. I feel the Amazon Prime Rewards Visa Signature card from Chase to be far superior to it for obvious reasons. So, if you end up not getting this card, you might want to sneak a peek at the Chase one.

I like it for the travel benefits (Travel Accident Insurance, Lost Luggage Reimbursement, Baggage Delay Insurance, Auto Rental Collision Damage Waiver, etc) since I seldom travel, but when I do, at least I have something to cover me for those rare cases.

How does having a 10k card that you have that YOU will be closing IN 3 YEARS, make Op feel better? It doesnt even compare to the current situation let alone it will be by your choice not the banks.

OP , sorry for the closure . With all the changing algorithms going on with Sync and other banks especially with risk, it might seem those other ugliness still on your teport may have caught up to you. Just keep your head up, you will get past this and on your next cc approval, you'll see this more as a speedbump than anything else.

Re: Synchrony Amazon Card closed before I even received it in the mail

Anonymous — Thu, 04 Feb 2021 15:14:58 GMT

@AverageJoesCredit wrote:
How does having a 10k card that you have that YOU will be closing IN 3 YEARS, make Op feel better? It doesnt even compare to the current situation let alone it will be by your choice not the banks.

OP , sorry for the closure . With all the changing algorithms going on with Sync and other banks especially with risk, it might seem those other ugliness still on your teport may have caught up to you. Just keep your head up, you will get past this and on your next cc approval, you'll see this more as a speedbump than anything else.

I'll break it down for you as to why it could make the OP feel better, including my younger self and others if I would've known before that I should've gotten the Chase version of Amazon's 5% discount instead of their Store Card version.

So, if I would've known at the time that Synchrony's Amazon Store card was not that great as an end game card compared to Chase's version, I never would've gotten it in the first place which is why I am closing it in the near future (most likely this year, but could be more which is why I wrote "within the next 3 years"). If I knew this and I would've gotten rejected for the store card, I would've felt better because it's not that big of a deal in the grand scheme of things.

Knowledge of knowing can help cope with the situation and I find that many people on these forums hate Synchrony anyways, so it's no big loss. Personally, I only like 1 of their cards and they haven't done anything crazy to me yet.

Re: Synchrony Amazon Card closed before I even received it in the mail

Loquat — Thu, 04 Feb 2021 22:12:31 GMT

@Anonymous wrote:
@AverageJoesCredit wrote:
How does having a 10k card that you have that YOU will be closing IN 3 YEARS, make Op feel better? It doesnt even compare to the current situation let alone it will be by your choice not the banks.

OP , sorry for the closure . With all the changing algorithms going on with Sync and other banks especially with risk, it might seem those other ugliness still on your teport may have caught up to you. Just keep your head up, you will get past this and on your next cc approval, you'll see this more as a speedbump than anything else.
I'll break it down for you as to why it could make the OP feel better, including my younger self and others if I would've known before that I should've gotten the Chase version of Amazon's 5% discount instead of their Store Card version.

So, if I would've known at the time that Synchrony's Amazon Store card was not that great as an end game card compared to Chase's version, I never would've gotten it in the first place which is why I am closing it in the near future (most likely this year, but could be more which is why I wrote "within the next 3 years"). If I knew this and I would've gotten rejected for the store card, I would've felt better because it's not that big of a deal in the grand scheme of things.

Knowledge of knowing can help cope with the situation and I find that many people on these forums hate Synchrony anyways, so it's no big loss. Personally, I only like 1 of their cards and they haven't done anything crazy to me yet.

What makes the store version (Synchrony) "not that great" when compared to the Chase (Visa) version with the exception that one can be used outside of Amazon and the other can't? They both have special finance options. They both have the 3% or 5% depending if you're a Prime member or not. The bonus categories on the Chase version offers 2% back on gas, grocery, and drug stores? If one has the Amazon store version they could easily buy a Visa gift card and earn cash back on that purchase as well. Not to mention that 2% back on gas, grocery, and drug stores is FAR from impressive.

Re: Synchrony Amazon Card closed before I even received it in the mail

AverageJoesCredit — Thu, 04 Feb 2021 23:17:53 GMT

@Anonymous wrote:
@AverageJoesCredit wrote:
How does having a 10k card that you have that YOU will be closing IN 3 YEARS, make Op feel better? It doesnt even compare to the current situation let alone it will be by your choice not the banks.

OP , sorry for the closure . With all the changing algorithms going on with Sync and other banks especially with risk, it might seem those other ugliness still on your teport may have caught up to you. Just keep your head up, you will get past this and on your next cc approval, you'll see this more as a speedbump than anything else.
I'll break it down for you as to why it could make the OP feel better, including my younger self and others if I would've known before that I should've gotten the Chase version of Amazon's 5% discount instead of their Store Card version.

So, if I would've known at the time that Synchrony's Amazon Store card was not that great as an end game card compared to Chase's version, I never would've gotten it in the first place which is why I am closing it in the near future (most likely this year, but could be more which is why I wrote "within the next 3 years"). If I knew this and I would've gotten rejected for the store card, I would've felt better because it's not that big of a deal in the grand scheme of things.

Knowledge of knowing can help cope with the situation and I find that many people on these forums hate Synchrony anyways, so it's no big loss. Personally, I only like 1 of their cards and they haven't done anything crazy to me yet.

People who hate Synchrony most likely do so because of sudden account closures or clds and i agree its not very nice of them to mass close especially if one did not have lates or bounced payments. Clds could have sufficed but alas they did and often do drastic measures. However, many of those same people weren't complaining on the big limit increases that were given more freely than almost any bank would . I not only have alot of Sync exposure but ive been following their trends for well over 5 plus years and i knew and know that with Sync its best to use and pif , carrying balances carries more risk. Those of us who went for Sync cards should understand that risk . Many in general public probably did not but those on myFico for sure were/are aware.

I had the Chase Amazon card and in no way was that 5% back any more superior to my Amazon store card 5% lol. 5% is 5% . The store card is an excellent option for anyone who is not in compliance with Chases's 5/24 rule. No af, financing options and 5% is not too shabby . Sp cli to boot. I think there may be two stigmas here because a) its a Synchrony card and b) its a " Store" card. Please dont get me wrong your opinion is valid as its yours but at least youve got to determine your cards worth in having it awhile whereas Op did not.

Re: Synchrony Amazon Card closed before I even received it in the mail

Anonymous — Thu, 04 Feb 2021 23:49:13 GMT

@Loquat wrote:
What makes the store version (Synchrony) "not that great" when compared to the Chase (Visa) version with the exception that one can be used outside of Amazon and the other can't? They both have special finance options. They both have the 3% or 5% depending if you're a Prime member or not. The bonus categories on the Chase version offers 2% back on gas, grocery, and drug stores? If one has the Amazon store version they could easily buy a Visa gift card and earn cash back on that purchase as well. Not to mention that 2% back on gas, grocery, and drug stores is FAR from impressive.

It's not that great to me and like-minded individuals with the "end game" in mind and also a love for minimalism and simplicity.

Why do I prefer the Chase Visa Signature version?

As you already alluded to, the Chase one is a Visa Signature card while the other one can only be used on Amazon.com.
Since I seldom travel, but I want travel benefits for when I purchase a plane ticket or rent a car, the Visa Signature benefits give: Travel Accident Insurance, Lost Luggage Reimbursement, Baggage Delay Insurance, Auto Rental Collision Damage Waiver, etc.

I love the idea of managing the least amount of accounts possible and only having exactly what I use and enjoy. I think the time (or waste of) it takes to properly manage too many accounts brings more stress than it does anything else.

Re: Synchrony Amazon Card closed before I even received it in the mail

Anonymous — Thu, 04 Feb 2021 23:55:16 GMT

@AverageJoesCredit wrote:
People who hate Synchrony most likely do so because of sudden account closures or clds and i agree its not very nice of them to mass close especially if one did not have lates or bounced payments. Clds could have sufficed but alas they did and often do drastic measures. However, many of those same people weren't complaining on the big limit increases that were given more freely than almost any bank would . I not only have alot of Sync exposure but ive been following their trends for well over 5 plus years and i knew and know that with Sync its best to use and pif , carrying balances carries more risk. Those of us who went for Sync cards should understand that risk . Many in general public probably did not but those on myFico for sure were/are aware.

I had the Chase Amazon card and in no way was that 5% back any more superior to my Amazon store card 5% lol. 5% is 5% . The store card is an excellent option for anyone who is not in compliance with Chases's 5/24 rule. No af, financing options and 5% is not too shabby . Sp cli to boot. I think there may be two stigmas here because a) its a Synchrony card and b) its a " Store" card. Please dont get me wrong your opinion is valid as its yours but at least youve got to determine your cards worth in having it awhile whereas Op did not.

I understand your point and I respect that. I guess for me, if I had a fictitious "re-do" in life, I already know exactly which 7 "end-game" cards I'd want to apply for and do everything I could just to aim for those rather than waste time on the others. Everyone's list would be different of course, this is just my own based on my experience. But yeah, if someone couldn't get the Chase Amazon card for whatever reason, that's totally fine. You gotta do what you gotta do.