topic Re: Amazon Prime Pre-Qual link problem in Credit Card Applications

Amazon Prime Pre-Qual link problem

SeeingTheLight — Sun, 17 Oct 2021 04:35:39 GMT

Has anyone run into the issue of the pre-qual link on the Amazon Prime card page coming back with an "unable to process because we weren't able to pull your credit report" error? Longtime Amazon Prime member and Chase member but keep getting this error. Which CR do they pull?

Re: Amazon Prime Pre-Qual link problem

WhiteCollar — Sun, 17 Oct 2021 04:49:25 GMT

I get the exact same message. I wish I knew what I could do to fix it.

Re: Amazon Prime Pre-Qual link problem

cashorcharge — Sun, 17 Oct 2021 04:53:46 GMT

I always thought Chase was usually at least an EX puller plus another in some cases.
Are any/all of your CB's frozen or locked? That prequal does a SP and if the billing address on your Prime Account is not the same as your credit file, that may be the issue too

Re: Amazon Prime Pre-Qual link problem

WhiteCollar — Sun, 17 Oct 2021 04:57:30 GMT

None of my reports are frozen and my address matches what is listed on my prime account. I'm completely baffled considering I already have a relationship with the card issuer.

Re: Amazon Prime Pre-Qual link problem

cashorcharge — Sun, 17 Oct 2021 05:03:02 GMT

@WhiteCollar wrote:
None of my reports are frozen and my address matches what is listed on my prime account. I'm completely baffled considering I already have a relationship with the card issuer.

You got me there.....interesting

Re: Amazon Prime Pre-Qual link problem

SeeingTheLight — Sun, 17 Oct 2021 05:03:10 GMT

Same here...no issues with address and my reports are not locked.

Re: Amazon Prime Pre-Qual link problem

GrabbedByTheGhoulies — Sun, 17 Oct 2021 05:06:49 GMT

Now that you mention it, I remember getting that error too. I left all my reports unlocked for a few days and tried again and it worked. For me they pulled TransUnion and Experian.

Re: Amazon Prime Pre-Qual link problem

Jedibarber007 — Sun, 17 Oct 2021 23:35:20 GMT

I had that happen to me about 3 weeks ago. Good to know i am not the only one who experienced issues.

Re: Amazon Prime Pre-Qual link problem

technut74 — Thu, 04 Nov 2021 19:17:35 GMT

I get the same thing, can't figure it out.

Re: Amazon Prime Pre-Qual link problem

SeeingTheLight — Fri, 05 Nov 2021 17:00:37 GMT

So, I just tried it again and now it seems to be working? Do they pull more than Experian? Could be the case. I was NOT pre-qualified with the following stats:

-10 year Chase checking/savings customer

-788 EX Fico 8/ 808 EX Bankcard 8, 760 TU, but CH13 still showing on Equifax ( should drop off Dec 2, 2021), EQ 734

- 6 open cards, 2 yr mortgage, student loans, zero baddies other than CH13 on EQ.

- AmEx Gold, Citi Costco $10k, Cap 1 $5k, Discover IT $10k and couple store cards 4% utilization total

- 6.5 years AAoA

Maybe those that had trouble before could try again? @technut74 @Jedibarber007 @GrabbedByTheGhoulies @cashorcharge @WhiteCollar

Re: Amazon Prime Pre-Qual link problem

collics — Fri, 05 Nov 2021 20:56:36 GMT

Yes!!! All my reports were frozen so I thawed them and still get the message.

Im not trying to apply as I'm in the garden but like to get an idea of my approval odds as I progress.

I'll give it more time maybe the unfreeze hasn't updated

Re: Amazon Prime Pre-Qual link problem

WhiteCollar — Fri, 05 Nov 2021 21:15:22 GMT

Thanks for the heads up @SeeingTheLight! I checked and received the exact same message again. I guess no love from Chase. None of my reports are frozen.

Re: Amazon Prime Pre-Qual link problem

Jedibarber007 — Sat, 06 Nov 2021 05:14:57 GMT

@SeeingTheLight

Just tried about 2 min ago and still get the same thing.

Re: Amazon Prime Pre-Qual link problem

collics — Sat, 06 Nov 2021 05:15:34 GMT

@Jedibarber007 wrote:
@SeeingTheLight

Just tried about 2 min ago and still get the same thing.

I bet they wouldn't have any issue getting the report if we did the full app *suspicious* lol

Re: Amazon Prime Pre-Qual link problem

SeeingTheLight — Sat, 06 Nov 2021 06:31:16 GMT

Aw well, I thought they might've fixed it on their end...very sorry.

After some research, it appears that Chase is pulling Equifax in my area, hence the non-qualify. I will try again after my BK drops from that report next month and status again.

Re: Amazon Prime Pre-Qual link problem

PicoFico — Sun, 07 Nov 2021 00:24:28 GMT

Just tried, for science, and it worked fine with congrats you're pre-approved. No SL or APR listed.

Big 3 aren't frozen, most minors are (Lexis, innovis, etc).

FWIW...

Re: Amazon Prime Pre-Qual link problem

Have1 — Sun, 07 Nov 2021 11:20:47 GMT

@collics wrote:
@Jedibarber007 wrote:
@SeeingTheLight

Just tried about 2 min ago and still get the same thing.

I bet they wouldn't have any issue getting the report if we did the full app *suspicious* lol

I couldn't get the pre-approval to work for me back in September so I finally said "Screw it." and applied any way. I got an initial $5,000 CL with an actual $6,000 CL when the card arrived in the mail. I think the pre-approval application is just plain buggy.

Re: Amazon Prime Pre-Qual link problem

collics — Mon, 08 Nov 2021 18:07:42 GMT

@Have1 wrote:
@collics wrote:
@Jedibarber007 wrote:
@SeeingTheLight

Just tried about 2 min ago and still get the same thing.

I bet they wouldn't have any issue getting the report if we did the full app *suspicious* lol
I couldn't get the pre-approval to work for me back in September so I finally said "Screw it." and applied any way. I got an initial $5,000 CL with an actual $6,000 CL when the card arrived in the mail. I think the pre-approval application is just plain buggy.

I knew it lol