topic Re: Venmo CLI Denial DP in Credit Card Applications

Venmo CLI Denial DP

uoyankee — Wed, 06 Oct 2021 22:32:47 GMT

I've had the Venmo card since March with a $3500 SL and decided at the 6 month mark to ask for a CLI. I did it through secure chat in the app where they asked me my income and what limit I'd like to request. They came back a few hours later with a denial and a notice that a letter in the mail would explain the reason.

That letter just arrived and it says I haven't had the card long enough, so I'm maybe they want one year? Or maybe I miscalculated 6 months by a day or two. Either way, just a DP since I haven't seen many for tbe Venmo card and CLI's.

Re: Venmo CLI Denial DP

FinStar — Thu, 07 Oct 2021 00:59:36 GMT

The earliest timeframe is typically 6 months -- give or take a few days from the actual approval date. That said, 6 months is not a guarantee, they may require some accounts to have longer history before they're eligible. This is somewhat similar to their PayPal 2% Cashback MC and the Verizon Visa, for example.

Re: Venmo CLI Denial DP

uoyankee — Thu, 07 Oct 2021 09:43:04 GMT

@FinStar wrote:
The earliest timeframe is typically 6 months -- give or take a few days from the actual approval date. That said, 6 months is not a guarantee, they may require some accounts to have longer history before they're eligible. This is somewhat similar to their PayPal 2% Cashback MC and the Verizon Visa, for example.

Yeah I understand that and it's fine, I just figured the DP may be useful since I don't see a heck of a lot about it.

it's by far my lowest card so I had wanted to bump it up a bit so if I actually put something on it I'm not getting high utilization. It's my only synchrony card as well and I have ~800 credit and ~200k+ income.

I'll try again in another 6 months if the card is still useful at that point, which it may not be, at least for me.

Re: Venmo CLI Denial DP

GApeachy — Wed, 27 Oct 2021 10:04:52 GMT

@uoyankee wrote:
I'll try again in another 6 months if the card is still useful at that point, which it may not be, at least for me.

I have a fresh dp. After reading your post I decided to give it a try via phone robo lady. Opened 2/21, first cli request 10/26. Asked for $4.5k and was approved. New limit $10k.

Maybe try around 8 months. (?)

GL if you do.

Re: Venmo CLI Denial DP

uoyankee — Wed, 27 Oct 2021 11:03:27 GMT

@GApeachy wrote:
@uoyankee wrote:
I'll try again in another 6 months if the card is still useful at that point, which it may not be, at least for me.
I have a fresh dp. After reading your post I decided to give it a try via phone robo lady. Opened 2/21, first cli request 10/26. Asked for $4.5k and was approved. New limit $10k.

Maybe try around 8 months. (?)
GL if you do.

Thanks! I'll give it another shot via the phone lady then in a few weeks. It's not a big deal anymore since I already shifted the spend away from it but I would like the option of using the card again more in the future!

Re: Venmo CLI Denial DP

GApeachy — Wed, 27 Oct 2021 11:21:12 GMT

@uoyankee wrote:
Thanks! I'll give it another shot via the phone lady then in a few weeks. It's not a big deal anymore since I already shifted the spend away from it but I would like the option of using the card again more in the future!

You're welcome. It's a little difficult requesting over the phone (for me it was). Robo asks for the amt. of the next purchase. No matter the amt. Ms. Robo will ask if that's the amt. you want to add to your cl. I said no and then she asks again what would my purchase amt. be. She asks again if this is what my cli should be and again I say no. She says sorry again and she asked for the amt. of purchase yet another time.

Finally after a few "NO's" she asked what I wanted my cl to be. Eureka! I punched it in this time, to make sure Ms. Robo didn't misunderstand my southern accent, and it was immediately granted. I was afraid it could go down like that so I recommend you use your keypad.

Re: Venmo CLI Denial DP

GApeachy — Wed, 27 Oct 2021 11:24:10 GMT

@uoyankee Also, it took several hours to reflect the new cl in my app.

Re: Venmo CLI Denial DP

justjac2 — Wed, 27 Oct 2021 14:36:31 GMT

@GApeachy Congratulations, and thanks for the DPs. Mine will be one year next month and I'd like to try then. What number did you call for the robolady, the CS number on the card? 855-878-6462

Re: Venmo CLI Denial DP

GApeachy — Wed, 27 Oct 2021 15:01:09 GMT

@justjac2 wrote:
@GApeachy Congratulations, and thanks for the DPs. Mine will be one year next month and I'd like to try then. What number did you call for the robolady, the CS number on the card? 855-878-6462

Ty and yes, that's ^^^^ the number. GL!

Re: Venmo CLI Denial DP

uoyankee — Thu, 11 Nov 2021 21:25:25 GMT

As a followup DP to this, the ability to request a CLI has shown up for me in the app now. I went ahead and requested 10k, from my 3.5k starting limit, and they came back with an approved higher limit of 7k.

Re: Venmo CLI Denial DP

GApeachy — Thu, 11 Nov 2021 21:45:01 GMT

Hot dawg! @uoyankee congrats and guess what? I see the link in the app now too. Surely this link is new....I've searched for it before but yeah, there it is right under "Call customer support to edit info" (blue text) then scroll directly under that...located right where the Visa card info is found.

Thanks for the update...so happy for you!

Re: Venmo CLI Denial DP

justjac2 — Thu, 11 Nov 2021 21:45:17 GMT

@uoyankee @Congratulations!! I had an app update today, but there's nothing there about requesting CLIs.

Re: Venmo CLI Denial DP

GApeachy — Thu, 11 Nov 2021 21:46:31 GMT

@justjac2 wrote:
@uoyankee @Congratulations!! I had an app update today, but there's nothing there about requesting CLIs.

Read my post above yours....you might find it now.

Re: Venmo CLI Denial DP

justjac2 — Thu, 11 Nov 2021 21:59:07 GMT

😞 Below the blue Call CS to edit info link is:

Secure Messages

Venmo Signature cardholder benefits

Venmo Credit card notifications

Then the blurb about the card being issued by Synchrony Bank. It's the very last thing on the page. I've logged out, closed and reopened the app, nothing.

i *assume* this is the right spot

Re: Venmo CLI Denial DP

uoyankee — Thu, 11 Nov 2021 22:00:23 GMT

Yeah, it should be right above secure messages. Maybe it only shows when you're eligible? Although I just got one and the link is still there.

Re: Venmo CLI Denial DP

GApeachy — Thu, 11 Nov 2021 22:07:22 GMT

@justjac2 wrote:
😞 Below the blue Call CS to edit info link is:
Secure Messages
Venmo Signature cardholder benefits
Venmo Credit card notifications
Then the blurb about the card being issued by Synchrony Bank. It's the very last thing on the page. I've logged out, closed and reopened the app, nothing.
i *assume* this is the right spot

Okay, it's right above the "secure messages" link....so it hasn't shown up for you yet. You should see....

1. Request a credit line increase (new)

2. Secure Messages

3. Venmo Signature Cardholder benefits

4. Venmo Credit Card notifications

So 4 links...whereas before it was just 3 links. Just keep an eye out.

Re: Venmo CLI Denial DP

justjac2 — Thu, 11 Nov 2021 22:11:40 GMT

Thanks, @uoyankee and @GApeachy ! I'll keep an eye out for it 😊

Re: Venmo CLI Denial DP

GApeachy — Thu, 11 Nov 2021 22:20:28 GMT

@justjac2 What's your VS4 on your Care Credit show? ETA: compare the scores from one year ago when you got the card.

Re: Venmo CLI Denial DP

justjac2 — Thu, 11 Nov 2021 22:28:08 GMT

@GApeachy I only get the Sync V4 scores from my PayPal Extras card, and it shows 728 vs 724 a year ago.

Re: Venmo CLI Denial DP

GApeachy — Thu, 11 Nov 2021 22:49:12 GMT

@justjac2 ...an improvement. 👍

Have you opened new accts in the last 6 months? Have you increased utilization in the last month..unreported as of today? Have you requested cli's on other synchrony accts in the last 6-8 months? If not, maybe try robolady. Are you actually using a fair amt. of cl on Venmo cc? If not.....stay in the shadows for a while.

Also, how many synchrony accts do you have? I can't remember your profile while typing.