topic Re: X1 application is stuck in Credit Card Applications

X1 application is stuck

bilwilvegas — Sat, 01 Jan 2022 17:51:57 GMT

I received an invitation from a friend this morning and I started the application on my home computer. I was able to enter, name, phone, email, residence address, and income. They sent me confirmation codes for a few of those items. I ended up at a summary page and it showed all of my entered data plus a long scroll box with Terms & Conditions. Below that is a button that says "Confirm". When I click that it blinks and has a small spinning circle for a second and then nothing happens. I also tried continuing the application on my smart phone and the same thing happened. I have not been asked to enter any banking info.

Has anyone else had this happen? How do I get the app to continue forward for me?

Thanks!

Bill

Re: X1 application is stuck

Lou-natic — Sun, 02 Jan 2022 01:32:23 GMT

I had a strange bug where when I input my phone number the numbers showed jumbled up and not in the order I put them in on mobile.

I ended up having to copy/paste my phone number in and the rest of the app process went nice and smooth.

Re: X1 application is stuck

chiefone4u — Sun, 02 Jan 2022 01:42:13 GMT

My application did the same... a few hour's later I got an email that my application had been denied... still haven't been able to figure out why it was denied.

Re: X1 application is stuck

Caribsa89 — Sun, 02 Jan 2022 14:50:29 GMT

@chiefone4u - You'll receive an e-mail with the reason with your Fico score the day you applied within 3 weeks per a few people that were denied.

@bilwilvegas - How is your Fico score and credit? I think the step before linking your account is the credit check. Eventhough, the card said it's not all about credit, many posted that they lied and was turned down.

Re: X1 application is stuck

bilwilvegas — Sun, 02 Jan 2022 18:19:11 GMT

My scores are 843 / 848 / 789 5 inquiries in the last 12 months. No derogs, balances are paid in full constantly. 7 figure income. I run around $25,000 a month through cards but pay in full as soon as balances show. 1 car loan and 1 mortgage all excellent payment history (Car is 9 months ahead and mortgage is 6 months ahead). I entered my legal residence address and not my mailing address, could that be what is causing the problem? How would I modify my address to see if that caused it?

Re: X1 application is stuck

Caribsa89 — Sun, 02 Jan 2022 22:55:37 GMT

@bilwilvegas - Send them an e-mail explaining what happened and they will fix it for you (contact@x1.co)

Re: X1 application is stuck

bilwilvegas — Sun, 02 Jan 2022 23:01:57 GMT

Thank you!!

Re: X1 application is stuck

CYBERSAM — Mon, 03 Jan 2022 04:52:59 GMT

@bilwilvegas There is a phone # that you can text them. They are very responsive through support number that they would rather you text them on! Hope it helps.

Re: X1 application is stuck

bilwilvegas — Mon, 03 Jan 2022 05:13:43 GMT

Do you know the text number? I do not see it anywhere on their application site.

Thanks!

Bill

Re: X1 application is stuck

bilwilvegas — Mon, 03 Jan 2022 16:03:10 GMT

X1 support team responded to my email and said they are looking into it and will get back to me once they resolve it.