topic Re: Denied Citi DP in Credit Card Applications

Denied Citi and BOA DPs

Srivera718 — Wed, 20 Apr 2022 21:59:17 GMT

Not sure if this is the right place for some advice but I'm building credit (late start due to poor life choices) and currently have 2 Capital One CCs, The X1 and I'm an authorized user on an Amex blue everyday card (with a high balance) I also have a secured card in keeping open due to it's age. I was shown to high very high approval odds for the Citi DP so I gave it a shot and was denied. Don't know the reasoning yet as that'll come in the mail within a week. Should I apply for a different card or give it a while since I was just denied this card? What's a recommended card for everyday spending? My scores are currently 703/730/708

Re: Denied Citi DP

Kahnawake007 — Thu, 07 Apr 2022 22:06:43 GMT

After getting your denial letter I would call the reconsideration line.

I very well could be wrong, and maybe I have misread something. But I took it as you saying that the AU line having a high balance, you mean the actual balance. Some people may confuse things and mean having a high credit limit. Two totally different things.

Assuming I am correct and that AU line is reporting it has a high balance (high utilization), that could actually be hurting you and could be the reason for the denial. If this is the case, calling the reconsideration line where a human that's able to see that that high balance is from an AU trade line shouldn't be considered into your approval scoring.

Re: Denied Citi DP

Srivera718 — Thu, 07 Apr 2022 22:21:58 GMT

Yes you're correct. I've been an AU on the Amex for about 5 years now and it's utilization is in the upper 80%. Because I'm only about 4 years into building credit I've kept it on for longevity but I have thought if it it's more harmful then helpful at this point. Especially while trying to apply for a new card

Re: Denied Citi DP

FinStar — Thu, 07 Apr 2022 22:33:45 GMT

@Srivera718 wrote:
Not sure if this is the right place for some advice but I'm building credit (late start due to poor life choices) and currently have 2 Capital One CCs, The X1 and I'm an authorized user on an Amex blue everyday card (with a high balance) I also have a secured card in keeping open due to it's age. I was shown to high very high approval odds for the Citi DP so I gave it a shot and was denied. Don't know the reasoning yet as that'll come in the mail within a week. Should I apply for a different card or give it a while since I was just denied this card? What's a recommended card for everyday spending? My scores are currently 703/730/708

I would wait to see what the letter states and evaluate any next steps afterwards.

Aside from the high utilization on the AU card, how long have you had the 2 Capital One CCs? Are you carrying any balances on those?

As far as the X1 card, that one can't really be considered at the moment since it's currently not reporting to any CRAs.

Also, what was the reasoning for applying for the Citi DP card versus any other Citi card?

Re: Denied Citi DP

Srivera718 — Thu, 07 Apr 2022 22:38:38 GMT

I've had the Quicksilver for a little over three years and the Savor for a year. Both have utilization rates below 20% since both had to cover seperate big expenses. I applied for the Citi DP based off of approval odds and the cash back function. I use my cards for all my purchases (for the cash back rewards) and then immediately transfer over a payment. Any card recommendations are welcomed since I'm new at trying to diversify my cards.

Re: Denied Citi DP

OmarGB9 — Fri, 08 Apr 2022 02:00:54 GMT

@Srivera718 wrote:
I've had the Quicksilver for a little over three years and the Savor for a year. Both have utilization rates below 20% since both had to cover seperate big expenses. I applied for the Citi DP based off of approval odds and the cash back function. I use my cards for all my purchases (for the cash back rewards) and then immediately transfer over a payment. Any card recommendations are welcomed since I'm new at trying to diversify my cards.

Approval odds from where? If it's from Credit Karma or Experian, ignore those "odds." They're not real; they're pure marketing.

Re: Denied Citi DP

FinStar — Fri, 08 Apr 2022 02:55:24 GMT

@Srivera718 wrote:
I've had the Quicksilver for a little over three years and the Savor for a year. Both have utilization rates below 20% since both had to cover seperate big expenses. I applied for the Citi DP based off of approval odds and the cash back function. I use my cards for all my purchases (for the cash back rewards) and then immediately transfer over a payment. Any card recommendations are welcomed since I'm new at trying to diversify my cards.

Ok, gotcha.

What are the current limits on Quicksilver and Savor? One thing to note, the Citi Diamond Preferred is not a cash back earning card (assuming you mean that product based on your original post). As far as cashback, are you looking for a higher cashback earning rate or anything in particular that Savor or Quicksilver do not cover, benefits-wise?

Re: Denied Citi DP

SDMarik — Fri, 08 Apr 2022 13:28:56 GMT

Like others have said the recon line is definately worth a shot. Out of curiousity, where did you see that you had good approval odds? If it was something like Credit Karma, you REALLY have to take those with a grain of salt they are notoriously inaccurate. If it says your odds are outstanding, it's probably ok but if its "fair", "good", or "very good" I would say you are 50/50 AT BEST.

For a good everyday spender, the Discover IT is pretty solid. They are somewhat easy to get approved for, have a 1 or 1.5% cashback (I forgot) and also have 4 different categories that rotate throughout the year that offer 5% cashback. The rotating categories are all usually pretty common places to spend also.

Discovers online pre-qualification is pretty accurate as well, if you get pre-qualified on there there is a high likelyhood you get approved.

Good luck!

Re: Denied Citi DP

SUPERSQUID — Fri, 08 Apr 2022 13:54:27 GMT

@Srivera718 wrote:
Not sure if this is the right place for some advice but I'm building credit (late start due to poor life choices) and currently have 2 Capital One CCs, The X1 and I'm an authorized user on an Amex blue everyday card (with a high balance) I also have a secured card in keeping open due to it's age. I was shown to high very high approval odds for the Citi DP so I gave it a shot and was denied. Don't know the reasoning yet as that'll come in the mail within a week. Should I apply for a different card or give it a while since I was just denied this card? What's a recommended card for everyday spending? My scores are currently 703/730/708

The savor one is a winner 3 pct cash back on groceries and dining, i use it heavily. As someone previously mentioned the discover card is good with the rotating 5 pct categories and 1 pct for every thing else. The first year you have a discover they give double cash back so its 10 pct on the categories and 2 pct cb on everything else.

Discover has a prequalify page, try it and see if any offers pop up

Re: Denied Citi DP

Srivera718 — Fri, 08 Apr 2022 21:37:37 GMT

@SUPERSQUID wrote:
@Srivera718 wrote:
Not sure if this is the right place for some advice but I'm building credit (late start due to poor life choices) and currently have 2 Capital One CCs, The X1 and I'm an authorized user on an Amex blue everyday card (with a high balance) I also have a secured card in keeping open due to it's age. I was shown to high very high approval odds for the Citi DP so I gave it a shot and was denied. Don't know the reasoning yet as that'll come in the mail within a week. Should I apply for a different card or give it a while since I was just denied this card? What's a recommended card for everyday spending? My scores are currently 703/730/708
The savor one is a winner 3 pct cash back on groceries and dining, i use it heavily. As someone previously mentioned the discover card is good with the rotating 5 pct categories and 1 pct for every thing else. The first year you have a discover they give double cash back so its 10 pct on the categories and 2 pct cb on everything else.
Discover has a prequalify page, try it and see if any offers pop up

Yeah I'm going to wait to see what the letter states and use that as info to just keep bettering my score. I saw that the card was Matched for me on Experian. I usually don't rely on them so went in expecting a 50/50 shot. Ironically after my denial Discover offered me the IT card so I finished the application and got it with a SL of $9,000. The cash back rewards seem great as combined with the Savor can really rake up. Thank you everyone, I'm new to the forum and really appreciate it.

Re: Denied Citi DP

Srivera718 — Fri, 08 Apr 2022 20:13:09 GMT

Update I was denied becaue Citi couldn't verify some of my information. What exactly does that mean? How would I contact them and is it worth it since I've take the Discover offer?

Re: Denied Citi DP

BachChaconne — Fri, 08 Apr 2022 20:27:34 GMT

There should be a number you can call. When you call in, they'll look your application up and then probably want to text you a code to confirm you are you... it is fairly common these days and the call lasts less than 5 minutes.

If they already did a hard pull and just need to verify your identity, then go for it... you haven't anything to lose and I suspect you're approved because they wouldn't be trying to verify someone that they were going to deny.

if they couldn't "verify" because you had a credit report frozen and they haven't done the hard pull, then I would probably just declare victory with Discover and move on.

good luck!

Re: Denied Citi DP

Srivera718 — Fri, 08 Apr 2022 20:32:47 GMT

I saw that they requested my report along with Discover. I haven't received the letter in the mail but did get a pdf letter in an email. There was no number and said to direct amy questions to the return address. Is that the usual? Would the physical letter have the phone number?

Re: Denied Citi DP

BachChaconne — Fri, 08 Apr 2022 20:39:28 GMT

@Srivera718 wrote:
I saw that they requested my report along with Discover. I haven't received the letter in the mail but did get a pdf letter in an email. There was no number and said to direct amy questions to the return address. Is that the usual? Would the physical letter have the phone number?

I would think the pdf is a duplicate of what they emailed. You can try calling the 800 number for customer service on the website and there should be someone that can look up your application. I found this on their website:

How can I check on the status of my bank account, loan, or credit card application?

To check the status of your application for a checking account, savings account, Certificate of Deposit, Checking Plus®(variable rate) account or Personal Loan, call 1-800-745-1534 and have the reference number of your application available—it's in the email you received after applying.

You can check the status of your application for a Home Equity Line of Credit or Fixed Rate Home Equity Loan online or by calling at 1-866-252-0118.

Re: Denied Citi DP

Srivera718 — Fri, 08 Apr 2022 20:45:06 GMT

Just called and had the most frustrating conversation. They can't verify some information but can't tell me what it is because they have to use public records. Honestly it's turned me off from the card.

Re: Denied Citi DP

BachChaconne — Fri, 08 Apr 2022 21:38:35 GMT

@Srivera718 wrote:
Just called and had the most frustrating conversation. They can't verify some information but can't tell me what it is because they have to use public records. Honestly it's turned me off from the card.

I'm very sorry! I have not experienced that so figured it be more straightforward!

Re: Denied Citi DP

Srivera718 — Fri, 08 Apr 2022 20:56:11 GMT

Appreciate the help. It's confusing mostly on top of frustrating. You can pull my credit report but can't verify, apparently me, and having me on the phone isn't enough. How can public records be the only way of verifying someone. That's just weird to me lol.

Re: Denied Citi DP

FinStar — Fri, 08 Apr 2022 21:47:49 GMT

@Srivera718 wrote:
Appreciate the help. It's confusing mostly on top of frustrating. You can pull my credit report but can't verify, apparently me, and having me on the phone isn't enough. How can public records be the only way of verifying someone. That's just weird to me lol.

Financial institutions have to comply with the Patriot Act and KYC regulations. So, they'll use a variety of methods to verify you are who you are. Since fraud is pretty rampant, especially with identity theft instances, they need to make sure an account is properly opened once all verification checks have been performed. Often times, if they are using public records, only the individual will know (or hopefully remember) the answers to any questions that derive from those records. A credit report might be one method, but if there is a data mismatch somewhere, then alternate methods may need to be used.

When you applied, did you do so through a VPN, a mobile device, or...?

Re: Denied Citi DP

Srivera718 — Sat, 09 Apr 2022 01:15:33 GMT

A mobile device which is how I've applied for all my cards. I understand why they have this policy in place, the logic of me not being able to verify myself is what was frustrating. The lady told me to wait two months and reapply but I'm curious what would be different then.

Re: Denied Citi DP

lovebackwards — Sat, 09 Apr 2022 01:25:03 GMT

@Srivera718 wrote:
Just called and had the most frustrating conversation. They can't verify some information but can't tell me what it is because they have to use public records. Honestly it's turned me off from the card.

So sorry for your experience.

Have you tried to apply for an Apple Card? Not sure if you have an Apple device, but you're able to see if you're approved and your credit line with a soft pull. You only get a hard pull if you accept the offer.

Worth a shot!