topic Re: Lowes Prequal in Credit Card Applications

Lowes Prequal

MyDataMyChoice — Wed, 20 Apr 2022 18:38:11 GMT

My mom did the online synchrony Lowes Prequal - came back with 7,000 prequal with APR

She accepted and it went to 7-10 days for ID Verification. Verify.syf.com

She failed ID Verification, unsure why maybe her license was too glossy.

Tried calling backdoor # - no go since the ID Verify failed.

Is she able to apply instore today - or does she have to wait a certain amount of time?

Re: Lowes Prequal

FinStar — Wed, 20 Apr 2022 18:42:22 GMT

@MyDataMyChoice wrote:
My mom did the online synchrony Lowes Prequal - came back with 7,000 prequal with APR

She accepted and it went to 7-10 days for ID Verification. Verify.syf.com

She failed ID Verification, unsure why maybe her license was too glossy.
Tried calling backdoor # - no go since the ID Verify failed.

Is she able to apply instore today - or does she have to wait a certain amount of time?

She has to wait at least 30 days to reapply. Otherwise, if she applies today in the store, it will be auto-declined.

Re: Lowes Prequal

MyDataMyChoice — Wed, 20 Apr 2022 22:59:36 GMT

she unfroze Experian, Equifax, Transunion, Lexis Nexus, and SageStream

was there anything else that needed to be unfrozen?

IDS, innovis, or chexsystems?

Re: Lowes Prequal

FinStar — Wed, 20 Apr 2022 23:29:35 GMT

@MyDataMyChoice wrote:
she unfroze Experian, Equifax, Transunion, Lexis Nexus, and SageStream

was there anything else that needed to be unfrozen?

IDS, innovis, or chexsystems?

You've covered pretty much the 5 main ones at the top. They don't check ChexSystems unless she's applying for a SYNCB deposit product. So, just ensure those are unfrozen when she's ready to reapply and receives a decision. Once a decision is made, she can freeze again.

Re: Lowes Prequal

MyDataMyChoice — Thu, 21 Apr 2022 00:32:35 GMT

Anyone know if applying in store bs online is better for identity verification

Re: Lowes Prequal

FinStar — Thu, 21 Apr 2022 01:22:53 GMT

@MyDataMyChoice wrote:
Anyone know if applying in store bs online is better for identity verification

Applying in-store provides a better process for ID verification than online. I'm assuming she hasn't relocated/moved recently, correct?

Re: Lowes Prequal

MyDataMyChoice — Thu, 21 Apr 2022 02:27:01 GMT

Is 17 years same address too much? Lol

Re: Lowes Prequal

FinStar — Thu, 21 Apr 2022 02:40:43 GMT

@MyDataMyChoice wrote:
Is 17 years same address too much? Lol

That should do the trick. I'm just wondering on the specifics that made the ID verification fail initially. I recall a member providing some DPs about being able to have the ID situation/denial overturned, maybe worth a try.

Below is the link for your reference:

https://ficoforums.myfico.com/t5/Credit-Card-Applications/Synchrony-Bank-Lowes-verify-syf/m-p/6436478#M301715

Re: Lowes Prequal

MyDataMyChoice — Thu, 21 Apr 2022 23:13:24 GMT

She decided to go into the store and apply today

defiantly more security questions. Mothers maidan name etc. doesn't ask that online

declined

she has yet to see any credit hard pull from yesterday nor today

Re: Lowes Prequal

FinStar — Fri, 22 Apr 2022 02:09:35 GMT

@MyDataMyChoice wrote:
She decided to go into the store and apply today

defiantly more security questions. Mothers maidan name etc. doesn't ask that online

declined

she has yet to see any credit hard pull from yesterday nor today

Did you share with your family member what was posted in message/post #2? I'd be curious to learn whether the letter states anything different than the first attempt.

Re: Lowes Prequal

MyDataMyChoice — Tue, 26 Apr 2022 13:45:06 GMT

Letter stated:

Denied to to ID verification issues.

And 2nd was declined - Duplicate App

Re: Lowes Prequal

FinStar — Tue, 26 Apr 2022 21:16:36 GMT

@MyDataMyChoice wrote:
Letter stated:

Denied to to ID verification issues.

And 2nd was declined - Duplicate App

@MyDataMyChoice- as expected (and mentioned upthread) on the 2nd attempt.

I would let 30 days pass before trying again, but would recommend doing it in the store.