topic Re: fnbo craziness in Credit Card Applications

fnbo craziness

Zwoman247 — Mon, 02 May 2022 23:25:54 GMT

For over a month or so I kept getting credit card pre-approvals in the mail from fnbo. So, finally I bit and applied online for their evergreen card. I got an email saying they'd let me know in 7 to 10 days if I was approved. WHAT? Previously I got two AMEX cards and a BofA card with nice credit lines of 15k and 9k in a 30 second response online!

After about a week I called and told them to just cancel my application. Two days later I get a letter in the mail from them asking for my last two W-2's, and some other stuff I wasn't about to send in order for them to "consider" me for their card. NEVER has a credit card company asked me for copies of my W-2s for a card - you'd think I was applying for a mortgage! I'm thinking the letter was already enroute when I called to cancel my application, but they couldn't pay me to have their card.

My credit scores are 744, 756 and 764 and have NO late pays on any of the cards as long as I've had them. I closed two Cap1 cards because they wanted me to apply for a CLI instead of giving me one like my other cards after I'd had their cards since 2017 - no thank you.

Has anyone ever heard of such nonsense?

Re: fnbo craziness

SoCalGardener — Mon, 02 May 2022 23:35:44 GMT

@Zwoman247 wrote:
For over a month or so I kept getting credit card pre-approvals in the mail from fnbo. So, finally I bit and applied online for their evergreen card. I got an email saying they'd let me know in 7 to 10 days if I was approved. WHAT? Previously I got two AMEX cards and a BofA card with nice credit lines of 15k and 9k in a 30 second response online!

After about a week I called and told them to just cancel my application. Two days later I get a letter in the mail from them asking for my last two W-2's, and some other stuff I wasn't about to send in order for them to "consider" me for their card. NEVER has a credit card company asked me for copies of my W-2s for a card - you'd think I was applying for a mortgage! I'm thinking the letter was already enroute when I called to cancel my application, but they couldn't pay me to have their card.

My credit scores are 744, 756 and 764 and have NO late pays on any of the cards as long as I've had them. I closed two Cap1 cards because they wanted me to apply for a CLI instead of giving me one like my other cards after I'd had their cards since 2017 - no thank you.

Has anyone ever heard of such nonsense?

Honestly, I'm not sure what you're so irate about. No, I've never been asked for such proof either--not for a credit card!--but these days, banks seem to ask for all kinds of information they didn't in the past. With all the fraud and everything going on, I think they're just covering all their bases.

If you're upset/offended by their request, move on! Wave to them in your rearview mirror and don't look back. There are plenty of other banks out there, with great cards, and they'd probably be happy to have you as a customer. So try one of them!

Re: fnbo craziness

Zwoman247 — Mon, 02 May 2022 23:47:53 GMT

I'm not "irate" - I was just annoyed. lol I've never had a credit card company ask for anything like that. I really shouldn''t have even applied for the card, I have enough cards. But, thanks for your "nice advice".

Re: fnbo craziness

CreditMagic7 — Tue, 03 May 2022 00:28:10 GMT

@Zwoman247 wrote:
I'm not "irate" - I was just annoyed. lol I've never had a credit card company ask for anything like that. I really shouldn''t have even applied for the card, I have enough cards. But, thanks for your "nice advice".

Well everyone (potential card customer) have their own expectations and the, YOU DECIDE, is your best option.

If it seems unreasonable, and with an unpredictable value for you, i would research around for something that does fit, and without the hassle.

Re: fnbo craziness

Remedios — Tue, 03 May 2022 00:50:26 GMT

@Zwoman247 wrote:
I'm not "irate" - I was just annoyed. lol I've never had a credit card company ask for anything like that. I really shouldn''t have even applied for the card, I have enough cards. But, thanks for your "nice advice".

I would really hate having to give you a link for myFico Terms of Service after your second post, so let's just say we have FSR thing, and you'll need to adhere to it.

That's a "nice" as my advice will get.

Re: fnbo craziness

Trini88 — Tue, 03 May 2022 02:47:27 GMT

Yes they do that for identification. I had to do the same, just faxed over the info they needed. They didn't seem to care that on my 2019 taxes I made 1/3 of my stated income (had a baby) and they didn't care that I made 2/3 of my stated income in 2020 (Covid furlough).

Re: fnbo craziness

K-in-Boston — Tue, 03 May 2022 03:32:56 GMT

@Zwoman247 wrote:
...Two days later I get a letter in the mail from them asking for my last two W-2's, and some other stuff I wasn't about to send in order for them to "consider" me for their card. NEVER has a credit card company asked me for copies of my W-2s for a card - you'd think I was applying for a mortgage!...Has anyone ever heard of such nonsense?

From personal experience I've only had to submit proof of income (or allow such proof directly from the IRS with two previous returns via a 4506-T or 4506-C) for Amex, BECU, NFCU, and PenFed. But for your reading pleasure, other credit card issuers that may ask this are Barclaycard, Citi, Discover, Synchrony...

Re: fnbo craziness

SouthJamaica — Tue, 03 May 2022 11:03:26 GMT

@Zwoman247 wrote:
For over a month or so I kept getting credit card pre-approvals in the mail from fnbo. So, finally I bit and applied online for their evergreen card. I got an email saying they'd let me know in 7 to 10 days if I was approved. WHAT? Previously I got two AMEX cards and a BofA card with nice credit lines of 15k and 9k in a 30 second response online!

After about a week I called and told them to just cancel my application. Two days later I get a letter in the mail from them asking for my last two W-2's, and some other stuff I wasn't about to send in order for them to "consider" me for their card. NEVER has a credit card company asked me for copies of my W-2s for a card - you'd think I was applying for a mortgage! I'm thinking the letter was already enroute when I called to cancel my application, but they couldn't pay me to have their card.

My credit scores are 744, 756 and 764 and have NO late pays on any of the cards as long as I've had them. I closed two Cap1 cards because they wanted me to apply for a CLI instead of giving me one like my other cards after I'd had their cards since 2017 - no thank you.

Has anyone ever heard of such nonsense?

Welcome to the forum.

Personally, to me it doesn't seem like such a terrible thing to give you a 7-10 day response timeline, or to ask for proof of income.

Re: fnbo craziness

TJHOFF — Tue, 03 May 2022 11:21:46 GMT

They did the same thing to me. They can go pound sand if they think i'm going to send them a bunch of documents for them to lose in the next date breach. I have a clean profile, no one has ever asked for what they asked for, only a credit report. You have a right to be annoyed IMHO.

Re: fnbo craziness

bigseegar — Tue, 03 May 2022 11:53:06 GMT

@TJHOFF wrote:
They did the same thing to me. They can go pound sand if they think i'm going to send them a bunch of documents for them to lose in the next date breach. I have a clean profile, no one has ever asked for what they asked for, only a credit report. You have a right to be annoyed IMHO.

Seems both of you didn't read their fine print. Most all credit issuers always reserve the right to ask for POI and more and more credit card issuers are doing. Believe it or not some folks will "inflate" their "salary" in attempts to get approved or get approved for higher SL's. So, the issuers are just being cautious. Cool thing is you also have the right to not apply for their cards and services.

Re: fnbo craziness

SoCalGardener — Tue, 03 May 2022 15:50:05 GMT

@Zwoman247 wrote:
I'm not "irate" - I was just annoyed. lol I've never had a credit card company ask for anything like that. I really shouldn''t have even applied for the card, I have enough cards. But, thanks for your "nice advice".

Sorry, I guess I got confused. Maybe by something you said, like: "I got an email saying they'd let me know in 7 to 10 days if I was approved. WHAT?" and "Has anyone ever heard of such nonsense?"

As noted earlier, I've never been asked for such info either, and I wouldn't like it if I was. But it is what it is in today's financial world, which is fraught with fraud, identity theft, security breaches, etc. I may not *like* being asked for certain info, but I certainly *get* why they're asking for it.

Re: fnbo craziness

WayneSki — Tue, 03 May 2022 16:51:24 GMT

@Zwoman247 wrote:
For over a month or so I kept getting credit card pre-approvals in the mail from fnbo. So, finally I bit and applied online for their evergreen card. I got an email saying they'd let me know in 7 to 10 days if I was approved. WHAT? Previously I got two AMEX cards and a BofA card with nice credit lines of 15k and 9k in a 30 second response online!

After about a week I called and told them to just cancel my application. Two days later I get a letter in the mail from them asking for my last two W-2's, and some other stuff I wasn't about to send in order for them to "consider" me for their card. NEVER has a credit card company asked me for copies of my W-2s for a card - you'd think I was applying for a mortgage! I'm thinking the letter was already enroute when I called to cancel my application, but they couldn't pay me to have their card.

My credit scores are 744, 756 and 764 and have NO late pays on any of the cards as long as I've had them. I closed two Cap1 cards because they wanted me to apply for a CLI instead of giving me one like my other cards after I'd had their cards since 2017 - no thank you.

Has anyone ever heard of such nonsense?

FNBO is a small bank and they still do manual underwriting, I don't believe anyone is getting an instant approval for their products. Also they've had more than average applications, since people heard about them on the internet.

Re: fnbo craziness

zerofire — Tue, 03 May 2022 17:52:40 GMT

Sounds to me like you had mailers up the whazoo and still cold apped. Not that good of a process. I know I first started with cards from local powerhouse banks that knew me or quickly got to know me in branch. After that my bank cheering section expanded because the local banks would vouch for me to the non-local banks. The non-local banks would take a chance and then also vouch for me after I treat them well. Now my reports are littered with banks and CUs all tripping over each other to say that I am their customer instead of requiring verification.

Re: fnbo craziness

CYBERSAM — Tue, 03 May 2022 19:25:54 GMT

@Zwoman247 wrote:
I'm not "irate" - I was just annoyed. lol I've never had a credit card company ask for anything like that. I really shouldn''t have even applied for the card, I have enough cards. But, thanks for your "nice advice".

@Zwoman247 You should try to get something from Sync these days! They are asking for video selfie LOL!

Income verification is VERY common nowadays! Even new startup credit cards (X1) are asking for bank account etc.

Re: fnbo craziness

CreditMagic7 — Tue, 03 May 2022 19:45:56 GMT

@TJHOFF wrote:
They did the same thing to me. They can go pound sand if they think i'm going to send them a bunch of documents for them to lose in the next date breach. I have a clean profile, no one has ever asked for what they asked for, only a credit report. You have a right to be annoyed IMHO.

^^ This -

(2) criteria stand out- Potential data breach OR passing (selling) your details like Candy to 3rd parties

Re: fnbo craziness

FinStar — Tue, 03 May 2022 19:57:51 GMT

@CreditMagic7 wrote:
@TJHOFF wrote:
They did the same thing to me. They can go pound sand if they think i'm going to send them a bunch of documents for them to lose in the next date breach. I have a clean profile, no one has ever asked for what they asked for, only a credit report. You have a right to be annoyed IMHO.

^^ This -
(2) criteria stand out- Potential data breach OR passing (selling) your details like Candy to 3rd parties

Well, if such were the case and you cite potential data breach or selling details, why did you consent to providing video/selfie in order to obtain your most recent SYNCB/Walgreens approval? Someone with such privacy/data concerns would not go through such lengths if they feel any type of biometric data is floating around in a lender's server.

Re: fnbo craziness

CreditMagic7 — Tue, 03 May 2022 20:28:02 GMT

@FinStar wrote:
@CreditMagic7 wrote:
@TJHOFF wrote:
They did the same thing to me. They can go pound sand if they think i'm going to send them a bunch of documents for them to lose in the next date breach. I have a clean profile, no one has ever asked for what they asked for, only a credit report. You have a right to be annoyed IMHO.

^^ This -
(2) criteria stand out- Potential data breach OR passing (selling) your details like Candy to 3rd parties
Well, if such were the case and you cite potential data breach or selling details, why did you consent to providing video/selfie in order to obtain your most recent SYNCB/Walgreens approval? Someone with such privacy/data concerns would not go through such lengths if they feel any type of biometric data is floating around in a lender's server.

@FinStar -

Self Video 5 seconds (just like i posted to my approval) is NOT invasive as many make it out to be.

Don't be fooled into the OMG! Synch wants a cellphone Video of me, and such. And D/L submissions is standard procedure for years.

OP rightly expresses his disapproval of a particular lender's request for this & that over a card, something most willingly do without hesitation. Some blindly i might add.

I won't go into my own experience holding a Government Clearance for Transportation of Secure Cargo Shipments where i still have my Letter from Office of Personnel Management due to that massive data breach

<<<<<<<<<<In June 2015, OPM discovered that the background investigation records of current, former, and prospective Federal employees and contractors had been stolen.>>>>>>>>>>

Re: fnbo craziness

Remedios — Tue, 03 May 2022 20:37:14 GMT

@CreditMagic7 wrote:
@FinStar wrote:
@CreditMagic7 wrote:
@TJHOFF wrote:
They did the same thing to me. They can go pound sand if they think i'm going to send them a bunch of documents for them to lose in the next date breach. I have a clean profile, no one has ever asked for what they asked for, only a credit report. You have a right to be annoyed IMHO.

^^ This -
(2) criteria stand out- Potential data breach OR passing (selling) your details like Candy to 3rd parties
Well, if such were the case and you cite potential data breach or selling details, why did you consent to providing video/selfie in order to obtain your most recent SYNCB/Walgreens approval? Someone with such privacy/data concerns would not go through such lengths if they feel any type of biometric data is floating around in a lender's server.
@FinStar -
Self Video 5 seconds (just like i posted to my approval) is NOT invasive as many make it out to be.
Don't be fooled into the OMG! Synch wants a cellphone Video of me, and such. And D/L submissions is standard procedure for years.
OP rightly expresses his disapproval of a particular lender's request for this & that over a card, something most willingly do without hesitation. Some blindly i might add.
I won't go into my own experience holding a Government Clearance for Transportation of Secure Cargo Shipments where i still have my Letter from Office of Personnel Management due to that massive data breach
<<<<<<<<<<In June 2015, OPM discovered that the background investigation records of current, former, and prospective Federal employees and contractors had been stolen.>>>>>>>>>

You're willing to give up image of DL which can cause more issues than anything, but the line is drawn at proof of income while asking someone lends you money?

That absolutely makes no sense at all.

Besides, two minute search or a single post "Do they require POI" would save everyone who is not willing to provide them a lot of "irate" feelings.

On the other hand, everyone should start getting used to it, income verification is very common these days and (the best part) most do not require anything from you, that info is floating and CRAs provide separate products that tends to be within +/- 5% of the actual income.

Good ole days of "income in six figures because 0s after period count, too" are coming to an end for many.

No one has to comply with these requests and lenders don't have to approve without having these documents.

Harmony restored since no one is forced to do anything.

Re: fnbo craziness

CreditMagic7 — Tue, 03 May 2022 20:47:42 GMT

@Remedios wrote:
@CreditMagic7 wrote:
@FinStar wrote:
@CreditMagic7 wrote:
@TJHOFF wrote:
They did the same thing to me. They can go pound sand if they think i'm going to send them a bunch of documents for them to lose in the next date breach. I have a clean profile, no one has ever asked for what they asked for, only a credit report. You have a right to be annoyed IMHO.

^^ This -
(2) criteria stand out- Potential data breach OR passing (selling) your details like Candy to 3rd parties
Well, if such were the case and you cite potential data breach or selling details, why did you consent to providing video/selfie in order to obtain your most recent SYNCB/Walgreens approval? Someone with such privacy/data concerns would not go through such lengths if they feel any type of biometric data is floating around in a lender's server.
@FinStar -
Self Video 5 seconds (just like i posted to my approval) is NOT invasive as many make it out to be.
Don't be fooled into the OMG! Synch wants a cellphone Video of me, and such. And D/L submissions is standard procedure for years.
OP rightly expresses his disapproval of a particular lender's request for this & that over a card, something most willingly do without hesitation. Some blindly i might add.
I won't go into my own experience holding a Government Clearance for Transportation of Secure Cargo Shipments where i still have my Letter from Office of Personnel Management due to that massive data breach
<<<<<<<<<<In June 2015, OPM discovered that the background investigation records of current, former, and prospective Federal employees and contractors had been stolen.>>>>>>>>>

You're willing to give up image of DL which can cause more issues than anything, but the line is drawn at proof of income while asking someone lends you money?
That absolutely makes no sense at all.

Besides, two minute search or a single post "Do they require POI" would save everyone who is not willing to provide them a lot of "irate" feelings.

On the other hand, everyone should start getting used to it, income verification is very common these days and (the best part) most do not require anything from you, that info is floating and CRAs provide separate products that tends to be within +/- 5% of the actual income.
Good ole days of "income in six figures because 0s after period count, too" are coming to an end for many.
No one has to comply with these requests and lenders don't have to approve without having these documents.
Harmony restored since no one is forced to do anything.

I don't nor ever had an issue as that. But OP is simply expressing a concern he doesn't feel obligated to turn over what the particular lender in question requests for a card decision. Which is his choice to make, not ours. Also the Lender's perogative to demand such before an agreement to Lending, Goes both ways.