topic Re: Amazon CLI denied; interesting reason in Credit Card Applications

Amazon CLI denied; interesting reason

SoCalGardener — Sat, 07 May 2022 23:41:08 GMT

Last night I tried for a CLI on my Amazon Prime Store card (from Synchrony). I had forgotten (until I looked at my financial file today) that I had tried, and failed, two months ago. I failed this time, too. Instant denial. Today I received a link to a letter with the explanation; here's the reason it was denied:

"The requested amount exceeds the limits set by our credit policy"

Does anyone know what that limit is?

My current CL is $10,000; I'm not sure, but I think I requested $15,000 the last time and $14,000 this time. If no one knows for sure, I guess I'll just keep stepping down until I hit the magic number! But what if it's $10,000? Then there's no point bothering. I hope someone knows the answer.

It seems odd to me the way they handle it. If the amount requested exceeds their limit, why don't they counter with an amount that doesn't exceed it? Or at least tell me what the limit is?

Re: Amazon CLI denied; interesting reason

FinStar — Sun, 08 May 2022 01:28:45 GMT

@SoCalGardener wrote:
Last night I tried for a CLI on my Amazon Prime Store card (from Synchrony). I had forgotten (until I looked at my financial file today) that I had tried, and failed, two months ago. I failed this time, too. Instant denial. Today I received a link to a letter with the explanation; here's the reason it was denied:

"The requested amount exceeds the limits set by our credit policy"

Does anyone know what that limit is?

My current CL is $10,000; I'm not sure, but I think I requested $15,000 the last time and $14,000 this time. If no one knows for sure, I guess I'll just keep stepping down until I hit the magic number! But what if it's $10,000? Then there's no point bothering. I hope someone knows the answer.

It seems odd to me the way they handle it. If the amount requested exceeds their limit, why don't they counter with an amount that doesn't exceed it? Or at least tell me what the limit is?

The hard limit on this card is not $10K. There are CLs in the ~$25,000 range on this card. You could try reaching out to the Credit Solutions department next time instead of submitting it online.

Re: Amazon CLI denied; interesting reason

Bradac56 — Sun, 08 May 2022 03:32:48 GMT

@SoCalGardener wrote:
Last night I tried for a CLI on my Amazon Prime Store card (from Synchrony). I had forgotten (until I looked at my financial file today) that I had tried, and failed, two months ago. I failed this time, too. Instant denial. Today I received a link to a letter with the explanation; here's the reason it was denied:

"The requested amount exceeds the limits set by our credit policy"

Does anyone know what that limit is?

My current CL is $10,000; I'm not sure, but I think I requested $15,000 the last time and $14,000 this time. If no one knows for sure, I guess I'll just keep stepping down until I hit the magic number! But what if it's $10,000? Then there's no point bothering. I hope someone knows the answer.

It seems odd to me the way they handle it. If the amount requested exceeds their limit, why don't they counter with an amount that doesn't exceed it? Or at least tell me what the limit is?

That's the most honest answer I've ever read, good for Sync.

No we will never know what there credit policy is as it's based off of many factors and it's different for everyone but your annual salary, rent/mortgage payment, spending with other lenders, etc will be factored in. Every lender has a credit policy check, but they never talk about it as it's a black box internal system.

Re: Amazon CLI denied; interesting reason

chiefone4u — Sun, 08 May 2022 03:36:13 GMT

@SoCalGardener wrote:
Last night I tried for a CLI on my Amazon Prime Store card (from Synchrony). I had forgotten (until I looked at my financial file today) that I had tried, and failed, two months ago. I failed this time, too. Instant denial. Today I received a link to a letter with the explanation; here's the reason it was denied:

"The requested amount exceeds the limits set by our credit policy"

Does anyone know what that limit is?

My current CL is $10,000; I'm not sure, but I think I requested $15,000 the last time and $14,000 this time. If no one knows for sure, I guess I'll just keep stepping down until I hit the magic number! But what if it's $10,000? Then there's no point bothering. I hope someone knows the answer.

It seems odd to me the way they handle it. If the amount requested exceeds their limit, why don't they counter with an amount that doesn't exceed it? Or at least tell me what the limit is?

When I had this card before Synchrony closed all my accounts awhile back, $10,000 was all I could get through the link in my account... I sent a message to see if they could give me any useful information; was told they would have to do a hard pull to approve above $10,000.

I never tried again as that was more than enough for my normal Amazon shopping. Not sure if what I was told in chat was true, or if the policy remains the same?

Good luck!

Re: Amazon CLI denied; interesting reason

FinStar — Sun, 08 May 2022 04:06:33 GMT

@chiefone4u wrote:
@SoCalGardener wrote:
Last night I tried for a CLI on my Amazon Prime Store card (from Synchrony). I had forgotten (until I looked at my financial file today) that I had tried, and failed, two months ago. I failed this time, too. Instant denial. Today I received a link to a letter with the explanation; here's the reason it was denied:

"The requested amount exceeds the limits set by our credit policy"

Does anyone know what that limit is?

My current CL is $10,000; I'm not sure, but I think I requested $15,000 the last time and $14,000 this time. If no one knows for sure, I guess I'll just keep stepping down until I hit the magic number! But what if it's $10,000? Then there's no point bothering. I hope someone knows the answer.

It seems odd to me the way they handle it. If the amount requested exceeds their limit, why don't they counter with an amount that doesn't exceed it? Or at least tell me what the limit is?
When I had this card before Synchrony closed all my accounts awhile back, $10,000 was all I could get through the link in my account... I sent a message to see if they could give me any useful information; was told they would have to do a hard pull to approve above $10,000.

I never tried again as that was more than enough for my normal Amazon shopping. Not sure if what I was told in chat was true, or if the policy remains the same?

Good luck!

Typically, the online system can limit requests at or above $10K on an existing account -- it's not limited to Amazon, though.

Often times, to get around that system limitation, folks tend to call the Credit Solutions team to see if anything higher can be leveraged. Now, if the same reason is cited despite the CS efforts, then it's usually due to SYNCB evaluating overal exposure across all SYNCB accounts based on reported sources of income, VS4 trended data and other internal factors. It appears the OP also has a JCPenney MC, Texaco/Chevron, and Synchrony Home CCs which is also factored into things.

Re: Amazon CLI denied; interesting reason

SoCalGardener — Sun, 08 May 2022 17:59:17 GMT

@FinStar wrote:
@SoCalGardener wrote:
Last night I tried for a CLI on my Amazon Prime Store card (from Synchrony). I had forgotten (until I looked at my financial file today) that I had tried, and failed, two months ago. I failed this time, too. Instant denial. Today I received a link to a letter with the explanation; here's the reason it was denied:

"The requested amount exceeds the limits set by our credit policy"

Does anyone know what that limit is?

My current CL is $10,000; I'm not sure, but I think I requested $15,000 the last time and $14,000 this time. If no one knows for sure, I guess I'll just keep stepping down until I hit the magic number! But what if it's $10,000? Then there's no point bothering. I hope someone knows the answer.

It seems odd to me the way they handle it. If the amount requested exceeds their limit, why don't they counter with an amount that doesn't exceed it? Or at least tell me what the limit is?
The hard limit on this card is not $10K. There are CLs in the ~$25,000 range on this card. You could try reaching out to the Credit Solutions department next time instead of submitting it online.

Now you've gone and burst my bubble!

Just when I thought I'd finally read a denial 'reason' that actually made sense, you go and tell me it doesn't.

It never would've occurred to me to call and request a CLI, and I am 99.99% sure I'll never do that, not just for this card but any card. I request CLIs online because it's a fun game to play--will I? won't I? maybe a counter-offer? Oh, the excitement!! And then, when approved, padding my TCL by X thousand dollars!!

That's why I do it. I know. I'm setting myself up for various closures or CLDs. I don't care. It's a fun game I like to play and so far, after all these years of being able to request CLIs online, I've had no negative results, so I'll keep playing. My initial goal was to pass the $100K threshold. Now I'm working on $200K.

Re: Amazon CLI denied; interesting reason

sarux3 — Sun, 08 May 2022 19:10:06 GMT

It strikes me odd that, if you're playing the credit game as a lark for fun, that you wouldn't employ all the tricks to maximize your fun. A call to Credit Solutions takes like 10 minutes, and as others have stated in this thread and elsewhere on this forum, it's the key to getting those higher limits on Synchrony accounts.

Here's a fun exercise to try. Go to your nearest Lowes and apply for credit at the counter... if approved you'll get a little receipt printout with your temporary credit limit. Take that receipt and call up Credit Solutions later that day, ask for $25,000 and see what you get for a few minutes of your time on the phone with an overseas agent.

Re: Amazon CLI denied; interesting reason

SoCalGardener — Sun, 08 May 2022 20:21:08 GMT

@sarux3 wrote:
It strikes me odd that, if you're playing the credit game as a lark for fun, that you wouldn't employ all the tricks to maximize your fun. A call to Credit Solutions takes like 10 minutes, and as others have stated in this thread and elsewhere on this forum, it's the key to getting those higher limits on Synchrony accounts.

Here's a fun exercise to try. Go to your nearest Lowes and apply for credit at the counter... if approved you'll get a little receipt printout with your temporary credit limit. Take that receipt and call up Credit Solutions later that day, ask for $25,000 and see what you get for a few minutes of your time on the phone with an overseas agent.

Thanks for the suggestion, but as I'm primarily bedbound, going to Lowes isn't an option.

As for calling versus trying online for a CLI, I *prefer* doing it online. My game consists of using *online* CLI requests and seeing the results--some good, some not. It's not like I actually NEED the increase; I save phone calls for when there's something really important and talking to a human being is the best method for dealing with it. I LIKE the way I play my game.

Re: Amazon CLI denied; interesting reason

Anonymous — Sun, 08 May 2022 23:36:31 GMT

I had that issue with my PPMC (which I think started at $15K) As at that time I was using it for many things, I asked for an increase online and got a similar message. Contacting Credit Solutions got it bumped up. So that's the way, only OP can decide if that is worth the time!

Re: Amazon CLI denied; interesting reason

SoCalGardener — Mon, 09 May 2022 00:52:43 GMT

@Anonymous wrote:
I had that issue with my PPMC (which I think started at $15K) As at that time I was using it for many things, I asked for an increase online and got a similar message. Contacting Credit Solutions got it bumped up. So that's the way, only OP can decide if that is worth the time!

Thanks. That's interesting.

No, I definitely won't call to increase this card's CL. Oh, I do plenty of spending at Amazon and everything, but I PIF every month and will never, ever run up my bill to $10,000! Or anywhere close. So a CLI is not necessary at all. Asking for one is just part of the little game I play to amuse myself.

Re: Amazon CLI denied; interesting reason

ladybug2016 — Mon, 09 May 2022 21:52:54 GMT

@SoCalGardener wrote:

Asking for one is just part of the little game I play to amuse myself.

Thanks for the LOL OP! I needed that 😂!

Re: Amazon CLI denied; interesting reason

SuperFlyEDSguy — Sun, 14 Apr 2024 03:18:48 GMT

That's an entertaining way of looking at it, that's for sure! Many thanks for a good laugh! 😆

Now, I just need to keep this in mind as I've hit a handful of hard limits and didn't realize that there was a viable workaround! 👍

Re: Amazon CLI denied; interesting reason

SuperFlyEDSguy — Sun, 14 Apr 2024 04:14:20 GMT

Wow! 😮 Someone who totally gets what I seem to have to perpetually explain to nearly everyone when I say that "simply running out is literally not an option." 😆

Re: Amazon CLI denied; interesting reason

Godsdaughter — Sun, 14 Apr 2024 06:30:47 GMT

I recently got approved for a secured version of this card. I hear review for graduation is typically done from month 12. Does anyone know if they graduate before the 12-month mark?

Re: Amazon CLI denied; interesting reason

AC20 — Sun, 14 Apr 2024 08:25:02 GMT

Just a data point here. I have one Synchrony card (PP credit) and it started with a pretty low limit years ago. As I improved my credit score they were handing out CLIs like tic tacs lol. Until I hit 10k and hit a hard wall. My FICO 8 scores are all well over 800 now and the wall won't budge. I don't need more than that and am low income so I have not tried to contact anyone. I just hit the CLI request button every now and then and take the rejection lol. Will be closing the account once my profile ages a bit more anyway.

Re: Amazon CLI denied; interesting reason

SuperFlyEDSguy — Sun, 14 Apr 2024 09:23:02 GMT

I am hitting the $10K wall with the Sync Amazon Store Card, but they just increased my PayPal Mastercard from $15K to $20K just the other night. I did ask for $25K, but was told that the $20K is the hard limit as per their policy. Interestingly enough, I also have PayPal Credit, and it never really grew. I was up to $3,750 and asked for $6K, but they countered with $5,650 saying that anymore is "too high in relation to my previous credit line." That makes no sense when they gave me massive CLIs on those other two accounts! I actually don't have a balance on the PayPal accounts, and tend to pay off my Amazon Card regularly. The thing is that I do put A LOT of spending on Amazon, but even now my utilization on that card is around 11% and almost never goes above 25% for even part of the month. My overall utilization was around 4%, but we're moving this month so it likely doubled to 8% as I'm taking advantage of some 0% APR Intro Offers to spread out the payments. Moving ~1,100 miles is expensive! I don't need the extra CLIs, but I like maintaining a low overall utilization and those CLIs help keep it minimal. Go figure!

Re: Amazon CLI denied; interesting reason

Barkius — Tue, 16 Apr 2024 03:22:13 GMT

Can anyone tell me what can be done with PayPal Credit? I have a $2500 credit limit and have never used it because I can get 3% back with my BCE.

Re: Amazon CLI denied; interesting reason

SuperFlyEDSguy — Tue, 16 Apr 2024 06:28:37 GMT

Great question! Basically, the biggest advantage is no interest if paid-in-full within 6-months on purchases of $99 or more. PayPal Credit does grow slowly, that's for sure! The same day that my PayPal Mastercard jumped to $20K with a $5K increase; they only gave me $1,900 more on my PayPal Credit with an overall limit that's now $5,650! I'd recommend checking out the PayPal Mastercard as it grows much faster and you get 3% on all purchases made with PayPal (2% on everything else), and there's no $6K yearly cap like with the BCE! Good luck! 👍

Re: Amazon CLI denied; interesting reason

AC20 — Sun, 21 Apr 2024 01:36:15 GMT

@Barkius wrote:
Can anyone tell me what can be done with PayPal Credit? I have a $2500 credit limit and have never used it because I can get 3% back with my BCE.

Good question. I first got PP Credit back in 2012 when my credit report was not in great shape and I was trying to sell some stuff on ebay. I don't remember if I had heard that it was easy to get approved for or if I figured why not since I was signing up for PP anyway. I honestly don't remember if they had the 6 months at 0% for purchases of $100 or more at that point or not. I do remember that it didn't report to the credit bureaus, so that helped me out a lot in terms of utilization factors lol. I think my starting limit was around 1k but not even sure. I only had 1 other credit account when I got approved for PP credit.

Flash to 10/2019 and the account started reporting to the credit bureaus. My CL after 7 years with the account was $3,500. I don't remember the details, but I am sure I would have tried to get more than that, but it didn't grow much. The CL stayed at $3,500 until 1/2021. I believe around that time I was really enjoying the 0% interest on purchases of $100 or more for 6 months.

In 2021 the account grew from $3,500 to $10,000 between Feb and Nov. Since then nothing (I just tried again). Now that I have a bunch of accounts and usually have at least one card offering 0% or close to it, I really don't want PP Credit any more. I don't really get anything out of it outside of a boost on aging factors. Pretty sure I will close it in the next year or so when my AAoA hits 7yrs 6mos. The automatic 0% for 6 months on larger purchases is probably the most useful thing about the account.

Re: Amazon CLI denied; interesting reason

Meanmchine — Thu, 25 Apr 2024 23:13:43 GMT

@FinStar wrote:
@SoCalGardener wrote:
Last night I tried for a CLI on my Amazon Prime Store card (from Synchrony). I had forgotten (until I looked at my financial file today) that I had tried, and failed, two months ago. I failed this time, too. Instant denial. Today I received a link to a letter with the explanation; here's the reason it was denied:

"The requested amount exceeds the limits set by our credit policy"

Does anyone know what that limit is?

My current CL is $10,000; I'm not sure, but I think I requested $15,000 the last time and $14,000 this time. If no one knows for sure, I guess I'll just keep stepping down until I hit the magic number! But what if it's $10,000? Then there's no point bothering. I hope someone knows the answer.

It seems odd to me the way they handle it. If the amount requested exceeds their limit, why don't they counter with an amount that doesn't exceed it? Or at least tell me what the limit is?
The hard limit on this card is not $10K. There are CLs in the ~$25,000 range on this card. You could try reaching out to the Credit Solutions department next time instead of submitting it online.

I was always curious if $10k was the hight limit or not.

Personally Im not gonna try to poke the Synhcrony bear but Im interested in what happens OP