topic Re: CapOne Pre-Qual letter vs pre-approve site? in Credit Card Applications

CapOne Pre-Qual letter vs pre-approve site?

Baywatch — Sat, 23 Jul 2022 21:56:39 GMT

I have received 2 pre-qualification letters in the past week for a CapitalOne QuickSilver card. I am just emerging from Chapter13 discharge, so am a little skittish about hard pulls so I went to the pre-approve site and checked there and was declined.

I am curious why they would send me the letter if I am not approvable?

Coincidentally, I just spoke to Capital One on Friday regarding a separate incident where someone had used my info to open a CapitalOne checking account, so I called them to report it as fraud and had it closed down. I'm not sure if that could be a factor here?

Re: CapOne Pre-Qual letter vs pre-approve site?

babygirl1256 — Mon, 25 Jul 2022 04:33:06 GMT

It's probably just their standard marketing letter . . . I continue to receive E-mail invites that I ignore . . . no more hard pulls in 2022!!!

Re: CapOne Pre-Qual letter vs pre-approve site?

SUPERSQUID — Mon, 25 Jul 2022 14:01:04 GMT

@Baywatch wrote:
I have received 2 pre-qualification letters in the past week for a CapitalOne QuickSilver card. I am just emerging from Chapter13 discharge, so am a little skittish about hard pulls so I went to the pre-approve site and checked there and was declined.

I am curious why they would send me the letter if I am not approvable?

Coincidentally, I just spoke to Capital One on Friday regarding a separate incident where someone had used my info to open a CapitalOne checking account, so I called them to report it as fraud and had it closed down. I'm not sure if that could be a factor here?

If it were me and i got the prequal mailers and then a denial on the prequal site i would not apply, 3 hp's is not worth a denial.

The mailers may just be marketing, the online denial holds more weight in my view, ymmv

Re: CapOne Pre-Qual letter vs pre-approve site?

OmarGB9 — Mon, 25 Jul 2022 23:12:51 GMT

The mailers are just marketing. The marketing department is always separate from the department that actually runs your credit and makes the decisions (actually in Capital One's case, a computer makes all the credit decisions). It's a classic case of "the left hand doesn't know what the right hand is doing."