topic Re: Chase CLI in Credit Card Applications

Chase CLI

josephhobby119 — Sat, 11 Mar 2023 23:45:37 GMT

Hi,

I've been seeing the posts about Chase now doing CLI's as soft pulls. Just called for my sister and they informed me they were going to do a hard pull and immediately told them no. Wondering if I should call them back and speak with somebody else and see if there's a different outcome. She has a credit score of 790, with 2 inquiries and 2% utilization.

Opinions wanted!!

Re: Chase CLI

Gunnerboy — Sat, 11 Mar 2023 23:50:04 GMT

Yes, hang up and call again.

Re: Chase CLI

CitizenHobbes — Sat, 11 Mar 2023 23:55:09 GMT

Hang up and call again. The policy only changed a few weeks ago so it might be news to a few folks in customer service. I think I have seen a few instances of CSRs noting it will be a hard pull, only for the hard pull to never happen for the CLI request because of the new policy.

Good luck!

Re: Chase CLI

Jnbmom — Sun, 12 Mar 2023 00:27:33 GMT

Why isn't your sister calling?

Re: Chase CLI

BreakingOldHabits1 — Sun, 12 Mar 2023 02:01:48 GMT

Congrats

Re: Chase CLI

josephhobby119 — Sun, 12 Mar 2023 02:17:50 GMT

She was there with me and she talked, but she's new to all this credit stuff and I help her out. Nothing shady about it.

Re: Chase CLI

Jnbmom — Sun, 12 Mar 2023 02:25:34 GMT

@josephhobby119 wrote:
She was there with me and she talked, but she's new to all this credit stuff and I help her out. Nothing shady about it.

I never said it was shady .

Re: Chase CLI

stw715 — Sun, 12 Mar 2023 13:29:34 GMT

@josephhobby119 wrote:
Hi,

I've been seeing the posts about Chase now doing CLI's as soft pulls. Just called for my sister and they informed me they were going to do a hard pull and immediately told them no. Wondering if I should call them back and speak with somebody else and see if there's a different outcome. She has a credit score of 790, with 2 inquiries and 2% utilization.
Opinions wanted!!

Yeah definitely call again. I was told it would a HP in early morning but then call again in that same afternoon? It was a SP. It may or may not be instant decision tho, my request needed further view, it showed a CLI 40 minutes later on the account on-line.