topic Re: Apple Card Frustrated in Credit Card Applications

Apple Card Frustrated

wxman2021 — Fri, 17 Mar 2023 20:29:25 GMT

I know there has been a lot of people having the same issues with verifying identity when applying. It's been like that for six times in a row, lol. I want the card, and I finally have gotten away from an immediate no to this, but how in the world do I get past them saying they can't verify my identity? Anyone have any ideas for success stories? Thanks.

Re: Apple Card Frustrated

Jordan23ww — Fri, 17 Mar 2023 20:36:02 GMT

Congratulations on at least getting past the automatic no. I've seen multiple people have this very issue when applying. Some have found some success by calling into Apple Card Support/Goldman Sachs customer service. They have been able to speak with a represenative about the issue and how to submit the verification needed. Usually the issue starts because something on the credit report doesn't match the info on the Driver's license info they have access to such as the name or address. Apple Card Support's phone number is: 1-877-255-5923 . Best wishes to you with the completion and approval of your application!

Re: Apple Card Frustrated

SeaProbe — Fri, 17 Mar 2023 22:07:30 GMT

One other DP: Long before I opened the Apple Card, I used the verify identify button (I think it was a button; quite a while ago) for the Apple Cash card and uploaded my credentials, which were approved. When I later applied for the Apple Card, I was not asked to verify my identity again.

You could try poking around in the Wallet app and see if you have option to verify your identity for the Cash card…

Re: Apple Card Frustrated

wxman2021 — Fri, 17 Mar 2023 23:57:23 GMT

Thank you everyone! I am going to give it another shot...maybe see what I can find, what yall recommended. The phone is NO help...or hasn't been. Maybe try the cart trick?

Re: Apple Card Frustrated

RonelTheGeek — Sat, 18 Mar 2023 11:00:11 GMT

I know what worked for me back then is, I had to unfreeze all 3 CB's before the driver license upload was accepted . Not sure if you have any CB's frozed or locked

Re: Apple Card Frustrated

sznthescore — Sat, 18 Mar 2023 20:20:48 GMT

@wxman2021 wrote:
Thank you everyone! I am going to give it another shot...maybe see what I can find, what yall recommended. The phone is NO help...or hasn't been. Maybe try the cart trick?

Yes I would try that. I was denied every attempt applying directly with a list of reasons why. Tried the SCT instant approval $1,200 SL. No verification needed. Got it without a HP too, but I can't go into details here about that.

Re: Apple Card Frustrated

NoMoreE46 — Sat, 18 Mar 2023 21:49:48 GMT

Have you pulled your secondary reports?

SageSystems LLC is typically a dumpster of inaccurate address files.

GS might use Core Logic as well.

Re: Apple Card Frustrated

wxman2021 — Sun, 19 Mar 2023 03:41:39 GMT

Thanks again everyone. I will see what happens on this latest chance...LMAO

Re: Apple Card Frustrated

hawkins — Sun, 19 Mar 2023 20:53:23 GMT

I have the card and can definitely confirm they use Core Logic. They look at how many bank accounts you applied for as well.

@NoMoreE46 wrote:
Have you pulled your secondary reports?

SageSystems LLC is typically a dumpster of inaccurate address files.

GS might use Core Logic as well.

Re: Apple Card Frustrated

DaWhole9 — Mon, 20 Mar 2023 03:19:32 GMT

Whats the address used on your Apple ID? It needs to match the address on your application. Go to appleid.apple.com and see wgat info us there and make sure its all current. Then apply again. See if that works.

Re: Apple Card Frustrated

WavysMommy — Mon, 20 Mar 2023 16:46:08 GMT

@wxman2021 wrote:
I know there has been a lot of people having the same issues with verifying identity when applying. It's been like that for six times in a row, lol. I want the card, and I finally have gotten away from an immediate no to this, but how in the world do I get past them saying they can't verify my identity? Anyone have any ideas for success stories? Thanks.

No success story here. They had issues verifying 6 times myself. I provided my ID in 6 different types of lighting in 6 different locations, made sure there was no glare, and even typed out my info as it's listed on my state ID just to be sure. No dice.

And their customer service was a joke. Lots of, "Ummm....*dead silence*....ummm....*rinse/repeat*. And eventually giving the same suggestions I found online. They were absolutely no help.

I think the last/final time I was denied for a different reason, but the the email I received said they couldn't verify my information.

I gave up.

Re: Apple Card Frustrated

WavysMommy — Mon, 20 Mar 2023 16:57:04 GMT

@SeaProbe wrote:
One other DP: Long before I opened the Apple Card, I used the verify identify button (I think it was a button; quite a while ago) for the Apple Cash card and uploaded my credentials, which were approved. When I later applied for the Apple Card, I was not asked to verify my identity again.

You could try poking around in the Wallet app and see if you have option to verify your identity for the Cash card…

I just verified my ID super easily for the Apple Cash card. If this works....😂😂

Re: Apple Card Frustrated

TRC_WA — Mon, 20 Mar 2023 18:40:41 GMT

@wxman2021 wrote:
Maybe try the cart trick?

@wxman2021

That worked for me.

After my most recent "you have been recently late" denial (which hasn't happened since 2016) I was put in the PTAC program last month.

Someone suggested the SCT the other day so I tried it... I had been planning on purchasing a $600 iPad for the girl but put a $1900 iPad Pro in the cart... and they approved me for a $1500 SL.

I'm in the door and that's all I care about... I swapped the $600 iPad to the cart and bought it 12 months 0%.

When my reports go clean later this year I'll go after a CLI but for now I'm good.

Re: Apple Card Frustrated

Epiki71 — Mon, 20 Mar 2023 19:23:04 GMT

@WavysMommy wrote:
@SeaProbe wrote:
One other DP: Long before I opened the Apple Card, I used the verify identify button (I think it was a button; quite a while ago) for the Apple Cash card and uploaded my credentials, which were approved. When I later applied for the Apple Card, I was not asked to verify my identity again.

You could try poking around in the Wallet app and see if you have option to verify your identity for the Cash card…
I just verified my ID super easily for the Apple Cash card. If this works....😂😂

Please keep us posted, hoping for a great end of the story.

Re: Apple Card Frustrated

wxman2021 — Tue, 21 Mar 2023 00:08:19 GMT

I didn't see the verify my ID stuff in the apple cash card thing....but, I did make sure the address was right. It was listed, just had to choose between that one and another address for some reason. I am still waiting on this latest "review" It has been since Friday, so lets see whats up. Thanks again everyone.

Re: Apple Card Frustrated

WavysMommy — Tue, 21 Mar 2023 16:22:15 GMT

@Epiki71 wrote:
@WavysMommy wrote:
@SeaProbe wrote:
One other DP: Long before I opened the Apple Card, I used the verify identify button (I think it was a button; quite a while ago) for the Apple Cash card and uploaded my credentials, which were approved. When I later applied for the Apple Card, I was not asked to verify my identity again.

You could try poking around in the Wallet app and see if you have option to verify your identity for the Cash card…
I just verified my ID super easily for the Apple Cash card. If this works....😂😂
Please keep us posted, hoping for a great end of the story.

No great end of story(yet). I'll need to wait a bit since the denial is due to attempts and inability to verify identity. I don't plan on buying any new products to try the SCT, so I'll just give it some time.

Re: Apple Card Frustrated

mfinsmi1 — Thu, 23 Mar 2023 23:15:51 GMT

@wxman2021 what helped me is make sure your drivers license is aganist a really REALLY DARK background

Re: Apple Card Frustrated

wxman2021 — Fri, 24 Mar 2023 15:19:47 GMT

I am going to give it 1 more shot here....trying the SCT method. do that on the app (on my iphone) or put in the cart online with my PC?

I am going to put in there a new MBA and see whats up.

Re: Apple Card Frustrated

sznthescore — Fri, 24 Mar 2023 17:16:47 GMT

@wxman2021 wrote:
I am going to give it 1 more shot here....trying the SCT method. do that on the app (on my iphone) or put in the cart online with my PC?

I am going to put in there a new MBA and see whats up.

@wxman2021 Online on your PC. Be modest with the items you put in the cart. Like $1,000 give or take. I didn't have to purchase the items at the time (03/2022), but that may have changed. However, you can modify the order to something less expensive after approval so I have heard on the forum.

Re: Apple Card Frustrated

wxman2021 — Sat, 25 Mar 2023 20:19:41 GMT

Tried the SCT trick online and immediately went to you have applied too many times and we can't verify your identity. I put in a MBA ($1k) in the cart. I am going to give it like 30 days and then reapply vis the SCT way. See if that changes. Thanks yall!