topic Truist Issues in Credit Card Applications

Truist Issues

dk2003 — Mon, 01 May 2023 15:16:14 GMT

So I just moved to Atlanta and ive been in the garden for a while. Truist wasn't an option in Oklahoma. Late night boredom led me to apply. All 5 cards were offered. But they "can't verify my identity". I called this morning and they claim to have no record of me ever applying. And that was with 2 transfers and on the phone for about 20 minutes on hold.

Any thoughts?

Re: Truist Issues

C6 — Mon, 01 May 2023 16:09:57 GMT

I had this same issue a year ago. The way I resolved it was to apply in branch. I don't think there is any way to get around this. Good luck.

Re: Truist Issues

Drifter73 — Mon, 01 May 2023 19:08:37 GMT

Same issue for me last year. Was approved for $6k, got a call to confirm i apped, they welcomed me aboard, then got an email hours later stating they couldn't verify my identity, I called back and they said there was no record of my app or phone conversation of approval.

Very weird situation.

I went with FNBO Evergreen after that debacle and probably won't ever App for Truist again.

Re: Truist Issues

Heatt99 — Tue, 02 May 2023 00:14:00 GMT

Apply in branch. Trusit does have a lot of application issues.

Choose the card you really want, there is no PC options.

HP for all CLI.