US Bank Relationship

yam1rts — Thu, 24 Oct 2024 23:18:17 GMT

Hey forum, I want to share this incident that caught me off guard in order for you guys to be prepared.

I received a call this morning from someone claiming to be from U.S. Bank, a lady named Centillia M. caller ID was 1-855-625-7356.

She claimed she noticed I was interested in the Altitude Go Visa which is true because every time I log into the app, it reminds me to finish the Cc application for this card.

She wanted to help me finish the application which sounded sketchy, at first I thought she was trying to steal my info but I was wondering how she knew I had looked in to the cc application. I was busy and ended the call.

I called customer service(credit department) and they had no idea about this practice.

I didn't bother in returning the call, rather I just went ahead and applied on my own, check out my experience

A couple minutes later I got an email from Centilla M. following up to our conversation and her email has the US Bank domain. Her signature states This:

National Outreach Relationship Consultant NMLS ~~??????(i redacted)~~

O: ~~???-???-????~~| centillia.m~~??????~~@usbank.com

Schedule an Appointment Here(~~link~~)

U.S. Bank

Atlanta Concourse 2

2 Concourse Pkwy NE Ste 800, Atlanta, GA 30328-5588 | MK-GA-ELA | usbank.com

I now think it's legit, I think she was just doing her job, the U.S. Bank website has posted job openings in this field and the job description is exactly what happened:

National Outreach Relationship Consultant-Bilingual - US Bank careers

If you think about it, thats is really good relationship between bank and client.

Re: US Bank Relationship

Gunnerboy — Fri, 25 Oct 2024 00:18:40 GMT

Tracking cookies.

Re: US Bank Relationship

Varsity_Lu — Fri, 25 Oct 2024 09:28:14 GMT

Not sure initializing calls to customers and helping them complete applications is a wise approach. Your sketch radar went up as soon as she called, right? Why would a company use that method? Certainly other people will susspect this as fraud as well. Sounds like a recipe for complaints.

topic US Bank Relationship in Credit Card Applications

US Bank Relationship

Re: US Bank Relationship

Re: US Bank Relationship