topic Re: Capital one EO called in Credit Card Applications

Capital one EO called

Anonymous — Wed, 11 Mar 2015 20:03:48 GMT

I recently asked for my Quicksilver cards (2) to get a CLI, went through the website but also sent EO an email requesting CLI with reasons and my info. Cap 1 online obviously denied my request which I kind of knew would happen since its hard to get a CLI through requesting online. But I recieved a call back from EO today. He stated he would put through to his underwriters to take a look at my report (soft pull) and call me back in a couple days to see what he can do. He initially asked what amount I was looking for and I told him 4k on both (2k and 1.5k currently), he asked if I would be willing to take partial increase in which I did tell him that would be fine as well. I have had the cards for about 8 months and never missed a payment, utilization is somewhat high 2600/3500. I also have an auto loan from Capital one as well. Fico Scores are in sig. Is this a good sign or bad sign that he sent to underwriters rather than looking up himself?

Re: Capital one EO called

Anonymous — Wed, 11 Mar 2015 20:19:56 GMT

im thinking of doing this too...i hope you have success!!

Re: Capital one EO called

Anonymous — Wed, 11 Mar 2015 20:46:23 GMT

I will keep you posted.

Re: Capital one EO called

CreditCuriosity — Wed, 11 Mar 2015 21:16:16 GMT

Bet they will give you the increase as they want you to carry a balance, interest for them.. Anyone else then Cap1 I would say it won't happen.. Cap1 loves people carrying balances for interest.. Best of luck, report back.

Re: Capital one EO called

Anonymous — Wed, 11 Mar 2015 21:23:59 GMT

Thanks! Barclays denied me due to my credit card (cap 1) utilization, I really need to get it down.

Re: Capital one EO called

Anonymous — Wed, 11 Mar 2015 22:02:54 GMT

I did the same but recieved an email with a number to call the EO csr, I called and was told the same.

Good luck keep us posted.

Re: Capital one EO called

Anonymous — Wed, 11 Mar 2015 22:13:13 GMT

I'm not familiar with the term EO - how do you get an email address? Sorry for the newbie question (I did look in the abbreviations FAQ!).

Re: Capital one EO called

Anonymous — Wed, 11 Mar 2015 22:38:24 GMT

EO = executive office. I am unsure if we are allowed to post emails or not on this forum, but go to google and type in capital one executive office email and you should come up with it.

Re: Capital one EO called

Anonymous — Wed, 11 Mar 2015 23:11:25 GMT

I went through this exact process about a week ago (trying to get a CLI through EO).

I believe it's standard that the EO takes your information and then passes it along. I asked for an increase to $5,000, and consented to a partial increase. A couple of days later my credit limit was showing as $2,000 in my Capital One account online. There was no further communication from them after the initial call back to take my information and discuss the amount I wanted.

Good luck!

Re: Capital one EO called

dobirdsmommy — Thu, 12 Mar 2015 00:14:02 GMT

@CreditCuriousity wrote:
Bet they will give you the increase as they want you to carry a balance, interest for them.. Anyone else then Cap1 I would say it won't happen.. Cap1 loves people carrying balances for interest.. Best of luck, report back.

Agree 10000000% with this. Capital one turned my 20k limit to card down 3 times for CLI UNTIL I charged most of disney in November and December to it and didn't PIF. They made interest I had 5k limit in January I asked for 25k they countered 20k. Amazing.

Re: Capital one EO called

stagefoursurvivor — Thu, 12 Mar 2015 02:16:54 GMT

Bottineau wrote:

What you descibe is SOP for EO requests, you won't get another response, you'll simply see an increased CL in your account within a few days. I wouldn't be surprised to see yours doubled despite your scores.

It appears they're more generous with lower CLs.

I received a $1K increase on one card thru the EO BUT, my total CL is $18.5K across 4 cards. ALL in 4 months time.

Re: Capital one EO called

Jolo0801 — Thu, 12 Mar 2015 03:07:43 GMT

Ladies and Gents I had a similar experience.

I emailed a Good Will letter via the CapOne website and a lady for the EO called me a few days later.

I was requesting that they delete past due payments back from 2011/2012. I explained that I was on military duty and the lady said she would see what she could do after a background investigation to vailidate my military statement.

While I had her on the phone, I took the time to explain to her that I was only granted a $150 CLI a few days earlier and I was hoping to get a lot more since I've been with them a long time. She then asked about my income and assets and stated that she would pass the info on for further review.

I spoke with her today and she said that she was stay waiting for info and that she would surely call me back once she finds something out.

#HopefullyForAGoodOutcome

Re: Capital one EO called

Anonymous — Thu, 12 Mar 2015 06:59:18 GMT

When the EO called me back, in reference to having requested a CLI, she asked me how much of an increase I wanted. I told her an increase to $10000. My limit was $2500 at the time. She also asked if I was willing to take a partial increase, and I told her no. Three days later I got turned down, and a day later I had jettisoned the card. Just another closed card.

Re: Capital one EO called

Anonymous — Thu, 12 Mar 2015 21:14:56 GMT

They just called me, on the phone still... Both non-secured cards are converting to QS1 effective immediately. She's asking about income and CLI requests now.... she is confirming it will be a softie right now. Will keep you posted.

Re: Capital one EO called

Anonymous — Thu, 12 Mar 2015 21:26:02 GMT

I requested the one with 750 to 4000. The one with 1750 I'm thnking 6K, see if they counter with a 5K siggy... Thoughts? She's changing one from MC to a Visa! wow.

I requested 4K in the lower one and 6500 on the 1750 limit card. Fingers crossed.

At least I'll have rewards now, not that I'll use them but who knows.

Re: Capital one EO called

joedtx — Sat, 14 Mar 2015 06:04:40 GMT

@Anonymous wrote:
I requested the one with 750 to 4000. The one with 1750 I'm thnking 6K, see if they counter with a 5K siggy... Thoughts? She's changing one from MC to a Visa! wow.

I requested 4K in the lower one and 6500 on the 1750 limit card. Fingers crossed.

At least I'll have rewards now, not that I'll use them but who knows.

Congrats.....i've always heard that you cannot change from M/C to Visa. Glad that worked out for you.

Re: Capital one EO called

Anonymous — Mon, 16 Mar 2015 15:27:47 GMT

Update:

Recieved call from EO as stated I would to give decision. They denied my CLI (not even a partial). He did not give a reason, stated the underwriters forwarded the decision to him. He stated I could try back in six months. I can only imagine it is because they softpulled TU right? TU is my lowest FICO score at 630, CK has 640 also a couple other things probably worked against me. I have high inquiries on TU (18) and higher utilization on both cards as previously stated.

Plan of action: Stay in the garden. Pay off cards. Try again Jan 1st 2016.

Good Luck!

Re: Capital one EO called

Anonymous — Mon, 16 Mar 2015 16:40:28 GMT

@CreditCuriousity wrote:
Bet they will give you the increase as they want you to carry a balance, interest for them.. Anyone else then Cap1 I would say it won't happen.. Cap1 loves people carrying balances for interest.. Best of luck, report back.

I would disagree. I was refused CLI's forever while carrying large balances (relative to limits of 300/500). A soon as I paid the balances down and started cycling money though my cards, while making LARGE payments several time per month to keep the balances down, they tripled my limits. They want you to USE them, but not carry a balance. Carrying a balance equals RISK for that interest. High usage/low balance OTOH, generates vendor fees with much lower risk.

Re: Capital one EO called

CreditCuriosity — Mon, 16 Mar 2015 21:29:32 GMT

@Anonymous wrote:
Update:

Recieved call from EO as stated I would to give decision. They denied my CLI (not even a partial). He did not give a reason, stated the underwriters forwarded the decision to him. He stated I could try back in six months. I can only imagine it is because they softpulled TU right? TU is my lowest FICO score at 630, CK has 640 also a couple other things probably worked against me. I have high inquiries on TU (18) and higher utilization on both cards as previously stated.

Plan of action: Stay in the garden. Pay off cards. Try again Jan 1st 2016.

Good Luck!

Sorry to hear OP..Maybe better luck if you do get utilization under control. I agree most lenders wouldn't approve with high utilization, but Cap1 I figured might actually like it, but appaqrenty not.

Re: Capital one EO called

Anonymous — Mon, 16 Mar 2015 21:34:08 GMT

Then my cli request is going to be denied because of lack of use. I actually have a credit balance of 2 dollars in one of the cards. The reward upgrade got processed already.