topic Re: AMEX Head Scratcher in Credit Card Applications

AMEX Head Scratcher (Resolved!)

Anonymous — Tue, 09 Jun 2015 03:13:13 GMT

The AMEX BCE is my lowest CL of all my major cards at $2k. I believe I know the reason for the low limit, because I had a maxed out $14k limit with their Costco card for years that I suddenly paid off in November 2014. I did a recon immediately and was turned down. I tried again on April 13 and was again turned down. I was then told I have to wait 90 days, which I know is company policy and have it on my calendar for 7/13/15. I used the card a lot and now show a $0 balance. I went into a chat on the AMEX site and Jenny told me that normally it is 90 days but she was going to notate my account for a CLI right now and gave me 800-576-8942 and they would see her notes on my account. So, a few minutes later I called and spoke to a lady at that number, she took my info after reading the disclaimer, got my income info., asked me how much of a CLI that I wanted (I said total of $6k which is the 3x CLI). The lady on the phone said she was sorry but I can't ask for a CLI because it's not 90 days. I explained I knew that policy but was told that in the chat that Jenny marked my account so I could have a waiver to do it tonight. I knew it was a long shot, but sure gave me great hope that I could finally get a decent CLI and use this card and put on more than $200 (10%) at any given time. The rep said company policy is policy, and I assurred her I totally understand that, and I wouldn't have called if "Jenny" in chat wouldn't have told me it was noted for CLI. So, the rep I spoke to said she was going to escalate the call and with email to whoever and see if they will recon since I was given this bad information from the chat rep. I'm fairly certain this will be a sorry but you have to wait 90 days thing, but dang it they better get their acts together. This card will stay in the SD for a long time if no CLI by July 13.

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 03:02:08 GMT

Since when did 8k become 3x of $2000? And maxed out for YEARS?? I'm quite surprised that you received a second AMEX at all.

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 03:10:04 GMT

@Anonymous wrote:
Since when did 8k become 3x of $2000? And maxed out for YEARS?? I'm quite surprised that you received a second AMEX at all.

Sorry, I meant $6K. Yes, maxed out for years. My story is posted on myFICO if you would like to read it. I also had a maxed out Capital One Platinum card of $16,500 that got paid off one day last November too. They immediately approved me for the QS with a $10k limit. Not sure how old you are, but my hope is that you never lose a job and out of desperation trying to pay bills that you get into a similar situation I was in. I never missed a payment and by the grace of God I am now debt free. Tell me your story.

Re: AMEX Head Scratcher

Booboo71 — Sat, 06 Jun 2015 03:14:24 GMT

Good for you! I'm sure you will get a cli soon. Maybe call again and speak with someone else?

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 03:16:18 GMT

@Booboo71 wrote:
Good for you! I'm sure you will get a cli soon. Maybe call again and speak with someone else?

She said to call back on Tuesday to see what the final outcome is. I'm prepared for July honestly but I got that glimmer of hope tonight that I'd be able to put my AMEX in my budget rotation finally with a higher CL.

Re: AMEX Head Scratcher

Booboo71 — Sat, 06 Jun 2015 03:22:35 GMT

Sounds like a good chance! post on here what the outcome is.

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 03:26:00 GMT

@Booboo71 wrote:
Sounds like a good chance! post on here what the outcome is.

Oh I plan on it. I told the rep on the phone I wasn't upset with her at all, but with the fact another chat rep gave me hope and told me she noted the account and to call in for the CLI.

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 03:28:41 GMT

Im 48, have been a registered nurse for over 21 years and although any one can have financial difficulty, AMEX is not one creditor who is known to allow maxed out balances for years without an AA of some type/denial for more credit. It's awesome that you are currently debt free but remember, you can always put more than $200 on the card and just pay it before statement cuts. Good luck with the outcome.

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 03:34:58 GMT

@Anonymous wrote:
Im 48, have been a registered nurse for over 21 years and although any one can have financial difficulty, AMEX is not one creditor who is known to allow maxed out balances for years without an AA of some type/denial for more credit. It's awesome that you are currently debt free but remember, you can always put more than $200 on the card and just pay it before statement cuts. Good luck with the outcome.

Oh I know, but that's what I personally do. I only let one card report each month and all other cards get paid before their close dates.

As I said in my original post, I'm fairly certain I know why the low limit, and that was because of the Costco VISA card I got in 2000. I also know that they're aware of my diligence and good pay history with them which is probably why they offered this second chance.

Re: AMEX Head Scratcher

Booboo71 — Sat, 06 Jun 2015 03:37:03 GMT

I hate that when you speak with someone and then you call back and explain to someone what you were told and they act like they have no idea what your talking about! I dunno maybe they don't? This happened with me one time with Cap1 calling EO office. Nonetheless good luck I'll be looking for your updated post!

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 03:56:21 GMT

You obviously have an internal score that is through the roof and that may help you as well.
We all look forward to a positive outcome for you, OP.

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 17:33:00 GMT

I just called a few minutes ago to see if there was a review yet. They are so messed up in there! She wanted to do another submission for CLI but I asked her if it was futile really. She wouldn't answer but did tell me that since my last inquiry was on 3/30 that I could try again on 6/30. I asked if it really was 6/30 or 7/1, which she couldn't answer for sure. Anyway, I told her that there was a request submitted last night and went through the story about Jenny online saying she was going to note the account to allow a CLI before the 90 day mark and the other rep did a request that was shot down immediately because of the 90 day rule. She looked and said "oh yea, that is under review right now and call back on Tuesday". So, another head scratcher day today with them. June 30/July 1 really is only 3 weeks away so I'm not really that much in a hurry but the fact they gave me this hope last night that turned out to be jumping through hoops sort of ticks me off.

So that's the update. No more calls until Tuesday evening after work.

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 19:25:40 GMT

I totally understand where you're coming from. The same thing happened to me. I called the EO and was advised I would have to wait 90 days and the current denial wold NOT affect my chances.

I submitted my request 90 days later for the 3x and was approved. Be patient it will happen. Keep up the good work!!!

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 20:08:51 GMT

@Anonymous wrote:
Im 48, have been a registered nurse for over 21 years and although any one can have financial difficulty, AMEX is not one creditor who is known to allow maxed out balances for years without an AA of some type/denial for more credit. It's awesome that you are currently debt free but remember, you can always put more than $200 on the card and just pay it before statement cuts. Good luck with the outcome.

Totally OT but I have a niece named Kim who is your age and also a RN

Re: AMEX Head Scratcher

Anonymous — Sat, 06 Jun 2015 20:12:47 GMT

@Anonymous wrote:
@Anonymous wrote:
Im 48, have been a registered nurse for over 21 years and although any one can have financial difficulty, AMEX is not one creditor who is known to allow maxed out balances for years without an AA of some type/denial for more credit. It's awesome that you are currently debt free but remember, you can always put more than $200 on the card and just pay it before statement cuts. Good luck with the outcome.
Totally OT but I have a niece named Kim who is your age and also a RN

....oh hi Auntie Irish!

Re: AMEX Head Scratcher

Anonymous — Tue, 09 Jun 2015 03:04:05 GMT

So tonight I have an update on my head scratching AMEX saga that started with an online chat with an AMEX rep. I was told to call AMEX on Wednesday to see if they reviewed the CLI request, even though it hasn't been 90 days since I was rejected for the 3x CLI. I figured I would just wait until tomorrow night after work and see what they say, but decided to sign into my AMEX account....and to my surprise, they approved it!! I now have a $6k limit!!! AMEX SCORE!! I really truly expected another rejection from them. So, now I'm back in their good graces and will start using the card a bit more.

Re: AMEX Head Scratcher (Resolved!)

Anonymous — Tue, 09 Jun 2015 04:58:07 GMT

😀😀😀😀😀😀😀 Congrats !!!! 😁😁😁😁😁😁😁

Re: AMEX Head Scratcher

Anonymous — Tue, 09 Jun 2015 05:29:23 GMT

@Vulcan1600 wrote:
So tonight I have an update on my head scratching AMEX saga that started with an online chat with an AMEX rep. I was told to call AMEX on Wednesday to see if they reviewed the CLI request, even though it hasn't been 90 days since I was rejected for the 3x CLI. I figured I would just wait until tomorrow night after work and see what they say, but decided to sign into my AMEX account....and to my surprise, they approved it!! I now have a $6k limit!!! AMEX SCORE!! I really truly expected another rejection from them. So, now I'm back in their good graces and will start using the card a bit more.

Congratulations!!! Excellent outcome!!! You and I have the same CL. Keep up the good work!!!

Re: AMEX Head Scratcher

Existentialist — Tue, 09 Jun 2015 21:28:47 GMT

Grats on your positive outcome.

Re: AMEX Head Scratcher

Anonymous — Wed, 10 Jun 2015 00:13:58 GMT

Woohoo!