topic Chase Application Status Line Question... in Credit Card Applications

Chase Application Status Line Question...

Anonymous — Tue, 21 Jul 2015 16:07:12 GMT

I was approved early last month for the Freedom card and submitted an application on Saturday for the Marriott. Got an email saying that they would let me know in 30 days about my application. When I call the application status line it gives me the following message after entering my SSN:

"To repeat this information, press 7"
"To end this call, press 9"

"To speak to a CSR, press 0"

Should I wait a few more days since it was a weekend app, or contact a CSR? Thanks in advance!

Re: Chase Application Status Line Question...

CreditCuriosity — Tue, 21 Jul 2015 16:18:56 GMT

Doesn't sound like a denial.. It has done this for me on both my Freedom and CSP for whatever reason.. Could be approved or verification.. You can wait it out for the letter or possible card to show up or obviously call the anlyast # in the sticky to find out.. Your call.. Don't really understand the blank message. 7-10 days is usually bad, two weeks is usualy good, blank I have always scratched my head, but isn't really bad from what I have read and experienced.

If you do decide to call.. Call the following # and ask status if you so choose.

Chase: 888-245-0625 (Credit Analyst - Recons)

Re: Chase Application Status Line Question...

Anonymous — Tue, 21 Jul 2015 16:24:32 GMT

I would wait it out or call verification (not recon) and see if they need any further information. The status line for my latest card was still giving me that same blank msg days after Id already received the card. Chase is weird and so is their automated system

Re: Chase Application Status Line Question...

Anonymous — Tue, 21 Jul 2015 16:25:38 GMT

@CreditCuriousity wrote:
Doesn't sound like a denial.. It has done this for me on both my Freedom and CSP for whatever reason.. Could be approved or verification.. You can wait it out for the letter or possible card to show up or obviously call the anlyast # in the sticky to find out.. Your call.. Don't really understand the blank message. 7-10 days is usually bad, two weeks is usualy good, blank I have always scratched my head, but isn't really bad from what I have read and experienced.

If you do decide to call.. Call the following # and ask status if you so choose.

Chase: 888-245-0625 (Credit Analyst - Recons)

Okay. It is sort of odd. I'll give it another day or so and then call the number you shared if nothing changes. Thanks!

Re: Chase Application Status Line Question...

Anonymous — Tue, 21 Jul 2015 16:26:18 GMT

@Anonymous wrote:
I would wait it out or call verification (not recon) and see if they need any further information. The status line for my latest card was still giving me that same blank msg days after Id already received the card. Chase is weird and so is their automated system

Will do. Thanks!

Re: Chase Application Status Line Question...

Anonymous — Tue, 21 Jul 2015 17:06:06 GMT

Most likely an approval. When I apped for the CSP at the beginning of the month the status line started out with the 7-10 message, then updated to the 2-week message then once I was approved it updated to the sme blank message that you are describing. I think its broken LOL

Re: Chase Application Status Line Question...

Anonymous — Tue, 21 Jul 2015 19:39:48 GMT

Same exact happened to me and it was verification issue. Call the backdoor number and they will give u the number for verification. You have to call that number, answer some questions and they will push the application through. I wouldn't even wait I would call asap. I was going to wait to but then everyone here talked me into calling. Don't call their regular customer service because I did and all they kept saying was its still under review u have to call the backdoor number for them to tell u it's in verification and to get the number. Trust me the same exact thing happened when I applied for the Chase Amazon. The recording wouldn't say anything after I entered my social besides the "press 7 to repeat" and I would press the number to talk to someone and they just kept saying it was still under review. Someone here gave me the backdoor number and I called and got some answers and the right number to call!! It's def a approval stuck in verification. Good Luck

Re: Chase Application Status Line Question...

Anonymous — Tue, 21 Jul 2015 22:52:56 GMT

Called verification/fraud department and was told that a letter was sent out because my EQ was on ice, which is true. Will follow up once I get the letter. Guess they wanted to double pull me

Re: Chase Application Status Line Question...

CreditCuriosity — Tue, 21 Jul 2015 23:44:16 GMT

@Anonymous wrote:
Called verification/fraud department and was told that a letter was sent out because my EQ was on ice, which is true. Will follow up once I get the letter. Guess they wanted to double pull me

Can unfreeze EQ and call and have them pull it if you want.. Chase really loves EQ at leaest for me and a few others I know... See another pull from a different CB already? Most likely it was just a EQ pull they were trying to get.

Re: Chase Application Status Line Question...

Anonymous — Sun, 26 Jul 2015 04:15:59 GMT

Just applied tonight and got the same message, along with the same recording when I call the automated number. Planning on calling them Monday, hopefully.

Re: Chase Application Status Line Question...

Anonymous — Sun, 26 Jul 2015 05:44:16 GMT

@CreditCuriousity wrote:
@Anonymous wrote:
Called verification/fraud department and was told that a letter was sent out because my EQ was on ice, which is true. Will follow up once I get the letter. Guess they wanted to double pull me
Can unfreeze EQ and call and have them pull it if you want.. Chase really loves EQ at leaest for me and a few others I know... See another pull from a different CB already? Most likely it was just a EQ pull they were trying to get.

Yeah. The letter confirmed that nothing was done because my EQ was on ice. No other pull by them. I have a dispute ongoing and viewed my EX report. Was really hoping they would've pulled that one. My EQ is my lowest score. I have 30 days to call back.

Re: Chase Application Status Line Question...

Anonymous — Sun, 26 Jul 2015 05:44:41 GMT

@Anonymous wrote:
Just applied tonight and got the same message, along with the same recording when I call the automated number. Planning on calling them Monday, hopefully.

Good luck!