topic Re: Interesting Cap 1 letter in mail in Credit Card Applications

Interesting Cap 1 letter in mail

Creditwiser — Tue, 08 Dec 2015 03:23:59 GMT

So recently I shared my CLI's from CapOne in this thread;

http://ficoforums.myfico.com/t5/Credit-Card-Approvals/Big-Cap-1-Thanksgiving-Luv/m-p/4347432

On one of my cards I received a CLI to 7k. However, I found a letter I received in the mail a few days ago and just opened it earlier. It said Congrats, we have increased your CL from 4000 to 8000. 8000? really? I logged back in to my account and sure enough, it states 7000 is my CL.

I called the number on the letter and presented my case and my curiosity as to why there was a 1k discrepancy. After 2 transfers to different people and 20-30 minutes on hold I was told that they have verified this letter and would increase my CL to the stated amount. Sweet !

Strange discrepancy for sure but they did the right thing and honored the letter as stated. More goodness from Cap One ...Gotta love it.

Re: Interesting Cap 1 letter in mail

ddemari — Tue, 08 Dec 2015 03:25:37 GMT

glad you got that worked out in your favor! never hurts to call and say whats up with this? lol. glad they gave you what they said they were in the letter.

Re: Interesting Cap 1 letter in mail

Anonymous — Tue, 08 Dec 2015 03:38:51 GMT

Grats! Way to stay on top of it.

Re: Interesting Cap 1 letter in mail

Anonymous — Tue, 08 Dec 2015 03:49:45 GMT

That's awesome! Congrats

Re: Interesting Cap 1 letter in mail

Anonymous — Tue, 08 Dec 2015 05:30:11 GMT

Nicely done!

Re: Interesting Cap 1 letter in mail

OmarGB9 — Tue, 08 Dec 2015 06:38:34 GMT

Grats

Re: Interesting Cap 1 letter in mail

Anonymous — Tue, 08 Dec 2015 15:01:40 GMT

Congrats. I have had very good service from Capital One to date. Nice they stuck to their letter.

Re: Interesting Cap 1 letter in mail

Anomalous — Tue, 08 Dec 2015 15:41:52 GMT

Congratulations!