topic Re: Question For NFCU Members in Personal Finance

Question For NFCU Members

LifeIsAHighway — Fri, 22 May 2020 00:21:01 GMT

Hey all,

I have a question regarding NFCU's internal score that I'm hoping someone can shed some light on. I have read in several posts on the forum of people knowing their NFCU internal score. I can't seem to find out what my internal score is. I recv'd my 3rd CC from NFCU in the mail today (actually the cashRewards replacing my now graduated nRewards) & called NFCU to inquire about my internal score. The gentleman I spoke with said that anytime you obtain a credit product from NFCU, the internal score is on the paperwork you receive. I looked over every inch of the paperwork that came with my card today, plus pulled all of the paperwork that came with my 2 prior NFCU cards & all I see is the FICO score. If anyone can enlighten me on where to look or how to obtain my individual internal score from NFCU, I would really appreciate it.

I may not get an opportunity to log back on tonight so, for anyone who may respond, "Thanks in advance."

Re: Question For NFCU Members

Matt9543 — Fri, 22 May 2020 00:23:15 GMT

The only paperwork I've received that listed my Navy Federal score was when I was denied for a card. Nothing else I have received has that stated, and I don't believe you can access it online.

Re: Question For NFCU Members

thornback — Fri, 22 May 2020 00:25:48 GMT

That CSR is partially correct. The internal score is included on Adverse Action paperwork you receive --- so if you were denied or weren't granted the full amount requested for a CLI, you would receive a letter stating why and that letter would include your internal score. Otherwise, you won't be made aware of your internal score.

Re: Question For NFCU Members

LifeIsAHighway — Fri, 22 May 2020 00:53:59 GMT

Thanks @Matt9543 & @thornback

Thank you for your responses. This, then, brings to the surface another question. On the date that my nRewards card unsecured, my CL went from $500 to $2,000. That same day, I requested a CLI to $5,000 on the card. They raised the CL to $4,500 within 2 hrs. In addition to receiving my new cashRewards card in the mail today, I also received the Notice of Adverse Action (in a separate envelope) telling me that they were unable to approve the full request of $5,000 but that my CL had been increased to $4,500. That letter states that they used info from Equifax & provides my Equifax Fico 9 score. The score provided exactly matches my Fico 9 score on my NFCU acct. However, the letter doesn't provide an internal score of any kind. I'm kind of ???? at this point.

Re: Question For NFCU Members

Matt9543 — Fri, 22 May 2020 00:56:13 GMT

@LifeIsAHighway wrote:
Thanks @Matt9543 & @thornback

Thank you for your responses. This, then, brings to the surface another question. On the date that my nRewards card unsecured, my CL went from $500 to $2,000. That same day, I requested a CLI to $5,000 on the card. They raised the CL to $4,500 within 2 hrs. In addition to receiving my new cashRewards card in the mail today, I also received the Notice of Adverse Action (in a separate envelope) telling me that they were unable to approve the full request of $5,000 but that my CL had been increased to $4,500. That letter states that they used info from Equifax & provides my Equifax Fico 9 score. The score provided exactly matches my Fico 9 score on my NFCU acct. However, the letter doesn't provide an internal score of any kind. I'm kind of ???? at this point.

That is quite interesting. I have only been denied for the flagship rewards before, and it listed the internal score for me.

Re: Question For NFCU Members

LifeIsAHighway — Fri, 22 May 2020 01:02:44 GMT

@Matt9543 ,

I appreciate your feedback. It's not a big deal. I thought maybe there was something staring me in the face that I was overlooking. I guess not. I'm at 2 cards with NFCU (with a combined CL of $15,500) so I'm going to "assume" my internal score is ok.

Thanks again!!!

Re: Question For NFCU Members

thornback — Fri, 22 May 2020 01:05:43 GMT

@LifeIsAHighway wrote:
Thanks @Matt9543 & @thornback

Thank you for your responses. This, then, brings to the surface another question. On the date that my nRewards card unsecured, my CL went from $500 to $2,000. That same day, I requested a CLI to $5,000 on the card. They raised the CL to $4,500 within 2 hrs. In addition to receiving my new cashRewards card in the mail today, I also received the Notice of Adverse Action (in a separate envelope) telling me that they were unable to approve the full request of $5,000 but that my CL had been increased to $4,500. That letter states that they used info from Equifax & provides my Equifax Fico 9 score. The score provided exactly matches my Fico 9 score on my NFCU acct. However, the letter doesn't provide an internal score of any kind. I'm kind of ???? at this point.

huh... that is very interesting.

The last AA letter I received was for my very first CLI request back in May 2019 -- and it contained my internal score, not my F9. So I guess maybe they've changed that practice since...??

If you post this in the massive Navy thread (https://ficoforums.myfico.com/t5/Credit-Card-Applications/Navy-Federal-Thread-for-CLI-and-Additional-Cards/m-p/3419729) you'll likely get more members to chime in on their most recent experience with AA letters and whether or not they contatined internal scores... from that we could probably determine whether it's their new general practice not to provide it, or if your case is just a one-off.

Sorry I couldn't be of more help.

Re: Question For NFCU Members

M_Smart007 — Fri, 22 May 2020 01:08:01 GMT

@thornback wrote:
That CSR is partially correct. The internal score is included on Adverse Action paperwork you receive --- so if you were denied or weren't granted the full amount requested for a CLI, you would receive a letter stating why and that letter would include your internal score. Otherwise, you won't be made aware of your internal score.

This ^^^^^^^^^^^^

Re: Question For NFCU Members

LifeIsAHighway — Fri, 22 May 2020 01:12:27 GMT

@thornback ,

Thank you as well. Maybe they have changed practices & are now not releasing the internal score to members? Also, thanks for reminding me of the "massive" Navy thread. I'll post my question there & see if anyone has recent experience in regards to AA letters & score provided.

Thanks!!!

Re: Question For NFCU Members

LifeIsAHighway — Fri, 22 May 2020 01:18:28 GMT

@M_Smart007 ,

Here was my response regarding that info.

Thanks for taking time to respond to my question though.

@LifeIsAHighway wrote:

Thanks @Matt9543 & @thornback

Re: Question For NFCU Members

Matt9543 — Fri, 22 May 2020 01:21:03 GMT

@LifeIsAHighway wrote:
@thornback ,

Thank you as well. Maybe they have changed practices & are now not releasing the internal score to members? Also, thanks for reminding me of the "massive" Navy thread. I'll post my question there & see if anyone has recent experience in regards to AA letters & score provided.

Thanks!!!

I can say for me back in March is when I was denied for a card and it had the internal score listed, so if they've changed practice it's been quite recent.

Re: Question For NFCU Members

M_Smart007 — Fri, 22 May 2020 01:24:19 GMT

It must be a recent change? ..

I know that I had received a letter within the past 12 months .. with my internal score.

Re: Question For NFCU Members

Streetervillelady — Fri, 22 May 2020 01:51:07 GMT

@LifeIsAHighway wrote:
Hey all,

I have a question regarding NFCU's internal score that I'm hoping someone can shed some light on. I have read in several posts on the forum of people knowing their NFCU internal score. I can't seem to find out what my internal score is. I recv'd my 3rd CC from NFCU in the mail today (actually the cashRewards replacing my now graduated nRewards) & called NFCU to inquire about my internal score. The gentleman I spoke with said that anytime you obtain a credit product from NFCU, the internal score is on the paperwork you receive. I looked over every inch of the paperwork that came with my card today, plus pulled all of the paperwork that came with my 2 prior NFCU cards & all I see is the FICO score. If anyone can enlighten me on where to look or how to obtain my individual internal score from NFCU, I would really appreciate it.

I may not get an opportunity to log back on tonight so, for anyone who may respond, "Thanks in advance."

Just after the credit card arrives you should receive a letter/mailer titled ‘Your Credit Report and the Price You Pay for Credit’. Page 1 has the usual explanation of your report and how it was used. Turn it over to page 2, ‘Your Credit Score and UnderstandIng Your Credit Score’. The first box should say ‘Your Navy Federal Credit Score’ on the left with the number, source (Navy Federal Credit Union) and date on the right . It’s easy to dismiss because the title boxes are gray and look generic.

Re: Question For NFCU Members

Jannelo — Fri, 22 May 2020 01:54:01 GMT

I just joined in April, and right after joining by phone, opening a checking and small savings, I checked the pre-qualify and applied for the cashRewards card. I received a low $500 SL and accepted the offer. So I was not denied a credit card. I did receive my internal score via mail. It was on the back of a paper in the upper right-hand corner, I believe. I almost missed it. I will have to look for it. I couldn't find it the other day when filing all of my NFCU documents.

Re: Question For NFCU Members

LifeIsAHighway — Fri, 22 May 2020 03:07:28 GMT

@Streetervillelady & @Jannelo ,

Thank you both for your input. Since my post, I have pulled my file containing every single sheet of paper that I've recv'd from NFCU since opening my accts in Sept, 2018. I have thoroughly reviewed the front & back of every page in my entire file. There is no sign of an internal credit score. Maybe I'm the anomaly. Oh well, I'm not going to lose sleep over it. NFCU has been very good to me & I look forward to a long & happy relationship with them, no matter what my internal score might be.

Thanks!!!

Re: Question For NFCU Members

thornback — Fri, 22 May 2020 03:11:51 GMT

@LifeIsAHighway wrote:
@Streetervillelady & @Jannelo ,

Thank you both for your input. Since my post, I have pulled my file containing every single sheet of paper that I've recv'd from NFCU since opening my accts in Sept, 2018. I have thoroughly reviewed the front & back of every page in my entire file. There is no sign of an internal credit score. Maybe I'm the anomaly. Oh well, I'm not going to lose sleep over it. NFCU has been very good to me & I look forward to a long & happy relationship with them, no matter what my internal score might be.

Thanks!!!

haha... so weird. But like you said -- you've been doing well with them so at this point, it doesn't really matter -- not like we have a thorough understanding of their internal scoring system anyway... (though I understand the curiousity).

Re: Question For NFCU Members

Streetervillelady — Fri, 22 May 2020 03:36:38 GMT

@LifeIsAHighway wrote:
@Streetervillelady & @Jannelo ,

Thank you both for your input. Since my post, I have pulled my file containing every single sheet of paper that I've recv'd from NFCU since opening my accts in Sept, 2018. I have thoroughly reviewed the front & back of every page in my entire file. There is no sign of an internal credit score. Maybe I'm the anomaly. Oh well, I'm not going to lose sleep over it. NFCU has been very good to me & I look forward to a long & happy relationship with them, no matter what my internal score might be.

Thanks!!!

You’re welcome. But keep an eye out. It did arrive separate from the new credit card.

Re: Question For NFCU Members

Mr_Mojo_Risin — Fri, 22 May 2020 20:46:31 GMT

I received my cash rewards CC back in April. The paperwork I received did show my internal score due to not receiving the best APR.

Hope this helps you.

Re: Question For NFCU Members

M_Smart007 — Fri, 22 May 2020 20:57:51 GMT

@thornback wrote:
@LifeIsAHighway wrote:
@Streetervillelady & @Jannelo ,

Thank you both for your input. Since my post, I have pulled my file containing every single sheet of paper that I've recv'd from NFCU since opening my accts in Sept, 2018. I have thoroughly reviewed the front & back of every page in my entire file. There is no sign of an internal credit score. Maybe I'm the anomaly. Oh well, I'm not going to lose sleep over it. NFCU has been very good to me & I look forward to a long & happy relationship with them, no matter what my internal score might be.

Thanks!!!
haha... so weird. But like you said -- you've been doing well with them so at this point, it doesn't really matter -- not like we have a thorough understanding of their internal scoring system anyway... (though I understand the curiousity).

@thornback And here we depended on you for everything

Re: Question For NFCU Members

thornback — Fri, 22 May 2020 21:07:36 GMT

@M_Smart007 wrote:
@thornback And here we depended on you for everything

hahaha... @M_Smart007

We all fall short sometimes....