topic Re: 2021 NFCU Ranks Top As CX Elite Brand Again in Personal Finance

2021 NFCU Ranks Top As CX Elite Brand Again

SOGGIE — Sat, 26 Jun 2021 03:16:56 GMT

2021 Navy Federal Credit Union Ranked As a CX Elite Brand Again for Customer Experience

BUSINESSWIRE
"Navy Federal Credit Union holds on to the top spot as the industry leader for a sixth consecutive year, ranking No. 1 among multichannel banks/credit unions for customer experience in Forrester’s proprietary 2021 CX Index™ survey. The credit union was once again named a CX Elite brand (a top 5% brand), and took the lead for customer experience among credit card issuers."
https://www.businesswire.com/news/home/20210608005774/en/Navy-Federal-Credit-Union-Ranked-As-A-CX-Elite-Brand-Again-For-Customer-Experience

Re: 2021 NFCU Ranks Top As CX Elite Brand Again

tcbofade — Sat, 26 Jun 2021 03:40:00 GMT

They have certainly been good to me!

Re: 2021 NFCU Ranks Top As CX Elite Brand Again

Mr_Mojo_Risin — Sat, 26 Jun 2021 11:23:31 GMT

@SOGGIE wrote:
2021 Navy Federal Credit Union Ranked As a CX Elite Brand Again for Customer Experience

BUSINESSWIRE
"Navy Federal Credit Union holds on to the top spot as the industry leader for a sixth consecutive year, ranking No. 1 among multichannel banks/credit unions for customer experience in Forrester’s proprietary 2021 CX Index™ survey. The credit union was once again named a CX Elite brand (a top 5% brand), and took the lead for customer experience among credit card issuers."
https://www.businesswire.com/news/home/20210608005774/en/Navy-Federal-Credit-Union-Ranked-As-A-CX-Elite-Brand-Again-For-Customer-Experience

Yes, the experience I've had with Navy would line up with this survey.

Well earned ranking for them.

Re: 2021 NFCU Ranks Top As CX Elite Brand Again

AverageJoesCredit — Sat, 26 Jun 2021 12:02:59 GMT

No one better imo

Re: 2021 NFCU Ranks Top As CX Elite Brand Again

OmarGB9 — Sun, 27 Jun 2021 00:15:45 GMT

Not surprised. They've been terrific for me as well.

Re: 2021 NFCU Ranks Top As CX Elite Brand Again

LadyJEsq — Mon, 28 Jun 2021 03:34:02 GMT

Ha! Thanks for posting! I was just asking if NFCU was worth the hassle I'm going through to join. Seems that it is......

Re: 2021 NFCU Ranks Top As CX Elite Brand Again

Anonymous — Tue, 29 Jun 2021 23:42:50 GMT

@LadyJEsq wrote:
Ha! Thanks for posting! I was just asking if NFCU was worth the hassle I'm going through to join. Seems that it is......

Yep, they're fantastic.

Re: 2021 NFCU Ranks Top As CX Elite Brand Again

CBartowski — Wed, 30 Jun 2021 03:03:54 GMT

Agree with this 100%! Never had a poor experience and such great offerings.