topic Carvana - Are they honest? here was my experience with them in Auto Loans

Carvana - Are they honest? here was my experience with them

Anonymous — Tue, 05 Jan 2021 22:09:09 GMT

I contacted Carvana as I was looking to sell my 2020 Lincoln Corsair. They came back with a very good price so I accepted.

They told me to clean out the car, turn over a copy of my drivers license to the person picking up the car and sign the paperwork at pick up time.

Needless to say they showed up today on time, looked at the car, drove it , had me sign the paperwork and it was all over in about 15 minutes.

About 10 minutes after they left they sent me a text message that they paid me for the car. I logged into my bank account and sure enough the money was there and correct to the penny.

In all my years I never had such a good experience selling a car. I would give them the best rating as possible

Re: Carvana - Are they honest? here was my experience with them

pmany0324 — Wed, 06 Jan 2021 00:18:17 GMT

Wow, I've always wondered about them. Thanks for the review. Question, did you still owe on your car? Wonder how that would work if I still owe and want to go that route.

Re: Carvana - Are they honest? here was my experience with them

Anonymous — Wed, 06 Jan 2021 00:24:04 GMT

I did owe $9500 on c acar loan, they wired the payoff to the bank the same time they wried to me my $25,500. I called the bank and the payoff was there. Excellent service.

Re: Carvana - Are they honest? here was my experience with them

pmany0324 — Wed, 06 Jan 2021 00:34:47 GMT

Great to know! Thanks for reply

Re: Carvana - Are they honest? here was my experience with them

Gladius — Wed, 06 Jan 2021 13:07:21 GMT

Wow...that was easy! So did you e-mail them initially? Did they base their price just off of your cummunication with them (without first seeing the car)?

Re: Carvana - Are they honest? here was my experience with them

JGGM — Thu, 07 Jan 2021 12:48:17 GMT

@Gladius wrote:
Wow...that was easy! So did you e-mail them initially? Did they base their price just off of your cummunication with them (without first seeing the car)?

Dealerships appraise cars all the time without physically seeing them. Typically the appraised value is subject to a physical inspection. The largest dealerships have employees whose sole job is to buy cars from auctions, which is typically virtual now too.

As a side note, anyone looking to get rid of a car should try doing so now. Dealerships beef up used car inventory the first quarter of the year because people get tax refunds and use them for down payments.

Re: Carvana - Are they honest? here was my experience with them

Anonymous — Fri, 15 Jan 2021 16:56:52 GMT

They will stand by their online quote, as long as there is no physical damage or you didn't lie about mileage. I traded in a vehicle with them recently and the only adjustment was for a few hundred more miles as my quote was slightly old.

Re: Carvana - Are they honest? here was my experience with them

dunn2500 — Mon, 18 Jan 2021 00:34:35 GMT

i did my trade in without visiting the dealer......dropped my new one off and drove my trade back to dealer, worked out pretty smooth

Re: Carvana - Are they honest? here was my experience with them

dunn2500 — Mon, 18 Jan 2021 01:03:38 GMT

dealer dropped my new one off and drove my trade back to dealer, worked out pretty smooth.......

Re: Carvana - Are they honest? here was my experience with them

Anonymous — Thu, 21 Jan 2021 03:43:53 GMT

I am a two time purchaser and sold (not trade) a car to them. My first car purchase and later sold to them was a great overall experience. My second purchase, my latest truck I bought back in October has been an absolute nightmare. Some small minor issues that could be overlooked on delivery, but I can't overlook the part where they sold me a truck they apparently never had the title for and don't seem to see that as problem. I have a hard time on getting a point of contact to deal with this problem or communicate with me.

Re: Carvana - Are they honest? here was my experience with them

Aim_High — Thu, 28 Jan 2021 02:44:57 GMT

@Anonymous wrote:
I contacted Carvana as I was looking to sell my 2020 Lincoln Corsair ... In all my years I never had such a good experience selling a car. I would give them the best rating as possible

I sold a used car on my own in 2017 for the first time in over a decade. Times have changed. Selling today as a private seller can be a nightmare. Everybody thinks they're an expert on the value of your car thanks to the internet. Everybody wants to get it at the low end of any accurate range. I listed on all the different major websites with a very nice clean, low-miles, late model car. I even had an extended warranty to pass to the buyer. At least 90% of the contacts from my ads were either marketing, spam, or somebody wanting to set up some shady deal where they wired me money for the car, sight unseen, or told me some other bizarre story. I finally sold it for less than I thought it should have been worth.

Fast forward a couple of months and I decided to sell another car. It was a luxury brand and even newer and nicer. I expected more of the same experience, if not more, since nobody wanted to pay a fair price even on the first non-luxury car. I did list it briefly but got few inquiries. Instead, I took it to many local dealerships and CarMax. Again, the offers I got on the car were below trade-in value which surprised me.

Carvana was new on the local scene back then, so I emailed them information and pictures. They made me an offer a couple of thousand dollars above my best offer anywhere else. Two people came with a flat-bed truck to pick it up. They walked around it but except for the drive onto to the truck, they didn't even take it for a test drive. They cut me a paper check on the spot for the quoted value. Easiest sale I've ever had. A few weeks later, I saw the car quickly sell on their website for retail value, a few thousand more than they paid me. Honestly, though, I feel like we both got a good deal since they were willing to pay me a fair price and come get the car without the selling hassles.

I would recommend them and would do it again.

Re: Carvana - Are they honest? here was my experience with them

sxa001 — Thu, 28 Jan 2021 04:29:27 GMT

While I am hopefully a few years away from replacing any vehicles, I am thinking of buying used for my next car and have been considering Carvana. Glad to hear people have had good experience selling through them. I drive my vehicles to the ground, I wonder if Carvana would even be interested in anything I had to offer (ha!)

Re: Carvana - Are they honest? here was my experience with them

sccredit — Thu, 04 Feb 2021 18:43:17 GMT

I am about to test this out. So far their offer is a few hundred dollars better than anyone else. DW and I are pretty close to pulling the trigger and calling it a day on the CPO Subaru we bought last year. Let's just say that Subaru has not been the best experience for us and we've grown tired of their local dealers. Cross fingers.