topic Re: Citi: moving credit line in Credit Cards

Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 02:07:56 GMT

I have a couple of citi cards and one of those is Diamond preferred with a limit of 4900. Since the rewards system associated with this card is completely useless to me and quite annoying the way it works, i decided to try and move the credit line onto my double cash back card and close this one. First thing i did was call the EO office because i did not want to talk to a CSR (which are completey useless) but i was then told i should call the number on the back of my card, as they are for last reserve only. so i guess i had to start from the buttom, i called the number on the back of my card and spoke to csr and told her what i wanted to do with my cards, she said she can close the card or request a cli but in no way she can move the line and said citi does not do that, i then requested to speak to a supervisor, once connected, i told him my story and he said he can only move 2900 of the limit from my preferred card onto my double cash card since the minimum of the diamond card has to be atleast 2000, i said thats fine. he asked for my income and said a report might be pulled in the process and then told me it could take a couple of hours and i'll hear from him again.

couple hours later i loggin and see my doulbe cash back card limit increase by 2900, and my diamond card decrease to 2000, however it still does not say its closed,

so i guess it worked, but i might have gotten a hp to accomplish this and lost 2k of my credit line since all couldnt be moved which is fine by me.

I hope this is of use to anybody who is thinking of trying to move cl around with citit, its not like barclays or chase which are super easy, with citi is alot harder as they wont move all the limit and require a hp,

I will update later if i see an alert for an inquiry on my report which will reset my gardening date

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 02:19:59 GMT

@Anonymous wrote:
I have a couple of citi cards and one of those is Diamond preferred with a limit of 4900. Since the rewards system associated with this card is completely useless to me and quite annoying the way it works, i decided to try and move the credit line onto my double cash back card and close this one. First thing i did was call the EO office because i did not want to talk to a CSR (which are completey useless) but i was then told i should call the number on the back of my card, as they are for last reserve only. so i guess i had to start from the buttom, i called the number on the back of my card and spoke to csr and told her what i wanted to do with my cards, she said she can close the card or request a cli but in no way she can move the line and said citi does not do that, i then requested to speak to a supervisor, once connected, i told him my story and he said he can only move 2900 of the limit from my preferred card onto my double cash card since the minimum of the diamond card has to be atleast 2000, i said thats fine. he asked for my income and said a report might be pulled in the process and then told me it could take a couple of hours and i'll hear from him again.

couple hours later i loggin and see my doulbe cash back card limit increase by 2900, and my diamond card decrease to 2000, however it still does not say its closed,

so i guess it worked, but i might have gotten a hp to accomplish this and lost 2k of my credit line since all couldnt be moved which is fine by me.

I hope this is of use to anybody who is thinking of trying to move cl around with citit, its not like barclays or chase which are super easy, with citi is alot harder as they wont move all the limit and require a hp,

I will update later if i see an alert for an inquiry on my report which will reset my gardening date

I think they fed you a bunch of bs, personally.

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 03:26:40 GMT

@Anonymous wrote:
@Anonymous wrote:
I have a couple of citi cards and one of those is Diamond preferred with a limit of 4900. Since the rewards system associated with this card is completely useless to me and quite annoying the way it works, i decided to try and move the credit line onto my double cash back card and close this one. First thing i did was call the EO office because i did not want to talk to a CSR (which are completey useless) but i was then told i should call the number on the back of my card, as they are for last reserve only. so i guess i had to start from the buttom, i called the number on the back of my card and spoke to csr and told her what i wanted to do with my cards, she said she can close the card or request a cli but in no way she can move the line and said citi does not do that, i then requested to speak to a supervisor, once connected, i told him my story and he said he can only move 2900 of the limit from my preferred card onto my double cash card since the minimum of the diamond card has to be atleast 2000, i said thats fine. he asked for my income and said a report might be pulled in the process and then told me it could take a couple of hours and i'll hear from him again.

couple hours later i loggin and see my doulbe cash back card limit increase by 2900, and my diamond card decrease to 2000, however it still does not say its closed,

so i guess it worked, but i might have gotten a hp to accomplish this and lost 2k of my credit line since all couldnt be moved which is fine by me.

I hope this is of use to anybody who is thinking of trying to move cl around with citit, its not like barclays or chase which are super easy, with citi is alot harder as they wont move all the limit and require a hp,

I will update later if i see an alert for an inquiry on my report which will reset my gardening date
I think they fed you a bunch of bs, personally.

yupp, think so too

Re: Citi: moving credit line

FinStar — Tue, 30 Dec 2014 03:32:01 GMT

@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
I have a couple of citi cards and one of those is Diamond preferred with a limit of 4900. Since the rewards system associated with this card is completely useless to me and quite annoying the way it works, i decided to try and move the credit line onto my double cash back card and close this one. First thing i did was call the EO office because i did not want to talk to a CSR (which are completey useless) but i was then told i should call the number on the back of my card, as they are for last reserve only. so i guess i had to start from the buttom, i called the number on the back of my card and spoke to csr and told her what i wanted to do with my cards, she said she can close the card or request a cli but in no way she can move the line and said citi does not do that, i then requested to speak to a supervisor, once connected, i told him my story and he said he can only move 2900 of the limit from my preferred card onto my double cash card since the minimum of the diamond card has to be atleast 2000, i said thats fine. he asked for my income and said a report might be pulled in the process and then told me it could take a couple of hours and i'll hear from him again.

couple hours later i loggin and see my doulbe cash back card limit increase by 2900, and my diamond card decrease to 2000, however it still does not say its closed,

so i guess it worked, but i might have gotten a hp to accomplish this and lost 2k of my credit line since all couldnt be moved which is fine by me.

I hope this is of use to anybody who is thinking of trying to move cl around with citit, its not like barclays or chase which are super easy, with citi is alot harder as they wont move all the limit and require a hp,

I will update later if i see an alert for an inquiry on my report which will reset my gardening date
I think they fed you a bunch of bs, personally.
yupp, think so too

Nope, this is how Citi works. It is one of the most challenging ones to reallocate CLs and for the most part HP when doing so. BofA only HPs but can move entire CL. Even by their EO, some can get really fortunate in accomplishing most of these CL reallocations (some without HP) but YEMV

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 03:40:51 GMT

@FinStar wrote:
@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
I have a couple of citi cards and one of those is Diamond preferred with a limit of 4900. Since the rewards system associated with this card is completely useless to me and quite annoying the way it works, i decided to try and move the credit line onto my double cash back card and close this one. First thing i did was call the EO office because i did not want to talk to a CSR (which are completey useless) but i was then told i should call the number on the back of my card, as they are for last reserve only. so i guess i had to start from the buttom, i called the number on the back of my card and spoke to csr and told her what i wanted to do with my cards, she said she can close the card or request a cli but in no way she can move the line and said citi does not do that, i then requested to speak to a supervisor, once connected, i told him my story and he said he can only move 2900 of the limit from my preferred card onto my double cash card since the minimum of the diamond card has to be atleast 2000, i said thats fine. he asked for my income and said a report might be pulled in the process and then told me it could take a couple of hours and i'll hear from him again.

couple hours later i loggin and see my doulbe cash back card limit increase by 2900, and my diamond card decrease to 2000, however it still does not say its closed,

so i guess it worked, but i might have gotten a hp to accomplish this and lost 2k of my credit line since all couldnt be moved which is fine by me.

I hope this is of use to anybody who is thinking of trying to move cl around with citit, its not like barclays or chase which are super easy, with citi is alot harder as they wont move all the limit and require a hp,

I will update later if i see an alert for an inquiry on my report which will reset my gardening date
I think they fed you a bunch of bs, personally.
yupp, think so too
Nope, this is how Citi works. It is one of the most challenging ones to reallocate CLs and for the most part HP when doing so. BofA only HPs but can move entire CL. Even by their EO, some can get really fortunate in accomplishing most of these CL reallocations (some without HP) but YEMV

Ugh, Citi sucks!

Re: Citi: moving credit line

chalupaman — Tue, 30 Dec 2014 03:43:18 GMT

Citi was only good for building credit with. Other than that, they are completely wacky when it comes to the simplest stuff like reallocating CLs and getting auto denied for inquiries. They are currently one of my least favorite prime lenders because of BS like that.

Re: Citi: moving credit line

Creditaddict — Tue, 30 Dec 2014 05:10:20 GMT

my partner was denied after it was submitted!!!

Citi just doesn't like to move CL's and usually don't... good job op finidng someone with brains to do it and having it successfully done!

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 05:33:56 GMT

@Creditaddict wrote:
my partner was denied after it was submitted!!!
Citi just doesn't like to move CL's and usually don't... good job op finidng someone with brains to do it and having it successfully done!

Yeah i wasnt going to take no for an answer while knowing how others were able to do it on this forum. Obviously CSRs are useless and only read their scripts, but some one higher up would know that is possible, however i was a little scared knowing that once he submitted for the request it could have been easily denied since i have like 6 new accounts and too many inquiries showing, but maybe since i been with citi for a while now and they raised my cl on a few credit cards, i thought i was in a good standing with them at least.

Re: Citi: moving credit line

TRC_WA — Tue, 30 Dec 2014 05:42:44 GMT

@chalupaman wrote:
Citi was only good for building credit with. Other than that, they are completely wacky when it comes to the simplest stuff like reallocating CLs and getting auto denied for inquiries. They are currently one of my least favorite prime lenders because of BS like that.

Citi and Chase are on my blacklist... thanks to these forums and all the members who have posted their horror stories.

Barclay made it so easy to move the CL from my Apple to my new Sallie Mae the other day... and then close the Apple. It's too bad Capital One doesn't allow it... because if they did I'd only have 1 card instead of 2.

Some lenders are just a PITA.

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 05:45:15 GMT

@TRC_WA wrote:
@chalupaman wrote:
Citi was only good for building credit with. Other than that, they are completely wacky when it comes to the simplest stuff like reallocating CLs and getting auto denied for inquiries. They are currently one of my least favorite prime lenders because of BS like that.
Citi and Chase are on my blacklist... thanks to these forums and all the members who have posted their horror stories.

Barclay made it so easy to move the CL from my Apple to my new Sallie Mae the other day... and then close the Apple. It's too bad Capital One doesn't allow it... because if they did I'd only have 1 card instead of 2.

Some lenders are just a PITA.

Exactly! Barclay is super easy to move cl from one card to another, i moved the whole cl from my apple to my arrival and then closed the apple card. no hp needed unlike citi

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 05:45:38 GMT

@TRC_WA wrote:
@chalupaman wrote:
Citi was only good for building credit with. Other than that, they are completely wacky when it comes to the simplest stuff like reallocating CLs and getting auto denied for inquiries. They are currently one of my least favorite prime lenders because of BS like that.
Citi and Chase are on my blacklist... thanks to these forums and all the members who have posted their horror stories.

Barclay made it so easy to move the CL from my Apple to my new Sallie Mae the other day... and then close the Apple. It's too bad Capital One doesn't allow it... because if they did I'd only have 1 card instead of 2.

Some lenders are just a PITA.

The more I learn about Citi, the less I like. Darn them and their DoubleCash and AAdvantage cards!

Re: Citi: moving credit line

Creditaddict — Tue, 30 Dec 2014 05:52:03 GMT

See and Barclay wouldn't let me move CL or close my rewards to open another that I was denied for!

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 05:59:46 GMT

Congratulations. 5 years ago I asked for the same thing and was told they didn't re-allocate credit. Guess i was lied to. Wasn't the first time.

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 06:01:06 GMT

@Anonymous wrote:
Congratulations. 5 years ago I asked for the same thing and was told they didn't re-allocate credit. Guess i was lied to. Wasn't the first time.

They just want to sit at their desk and ogle the Prestige brochures.

Re: Citi: moving credit line

TRC_WA — Tue, 30 Dec 2014 06:03:14 GMT

@Creditaddict wrote:
See and Barclay wouldn't let me move CL or close my rewards to open another that I was denied for!

That doesn't surprise me.

If you apply and are denied they told me they will not open a new account with a CL transfer from another account.

Apply, get approved, then they will transfer the limit and close the card you no longer want.

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 06:05:14 GMT

@TRC_WA wrote:
@Creditaddict wrote:
See and Barclay wouldn't let me move CL or close my rewards to open another that I was denied for!
That doesn't surprise me.

If you apply and are denied they told me they will not open a new account with a CL transfer from another account.

Apply, get approved, then they will transfer the limit and close the card you no longer want.

Or you can Recon the decision with Barclay's and transfer/close all in the same phone call.

Re: Citi: moving credit line

baller4life — Tue, 30 Dec 2014 13:57:04 GMT

Min $2k for Diamond Preferred huh? HA!! Guess I'm the only one ever in history to get $1k. SMH.. Citi sucks!

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 14:49:21 GMT

@baller4life wrote:
Min $2k for Diamond Preferred huh? HA!! Guess I'm the only one ever in history to get $1k. SMH.. Citi sucks!

I don't understand why they told me that when i clearly seen other members around here with a limit lower of 2k.

UPDATE:

I just got an alert for an inquiry on my report, they pulled equifax although glad i got approved even though that cr has the lowest score out of all 3.

the card still doesnt seem to say its closed when i clearly asked the supervisor i wanted closed after the limit was moved.

Re: Citi: moving credit line

Anonymous — Tue, 30 Dec 2014 20:49:51 GMT

Alert showed up on myfico with a 6 point increase, interesting.. i thought id loose 1-4 points because of the new inquiry

Re: Citi: moving credit line

Anonymous — Wed, 31 Dec 2014 17:33:57 GMT

one last update:

account still showed as open, so called in and spoke to a supervisor and had the account closed, feels good to get rid of the one and only card i simply hated for having the worst rewards structure