https://ficoforums.myfico.com/t5/Credit-Cards/Sams-Club-Promotional-APR/m-p/3745690#M1033548 I really need to watch my activity closer, I used my Sams card to take advantage of 0% promotion for 18 months on purchase over $445 in November. I paid this months bill 2 weeks ago (which still isn't reflected in my current balance) but noticed an $8.42 interest charge. So I called them up, blood boiling, but the very friendly rep I got figured it out in about 13 seconds and reversed the charge and applied the promotional code. I really couldn't believe how well he handled it. People sometimes generalize store cards customer service, but this was probably one of the best interactions I've experienced with all of my lenders.<BR /><BR />Maybe I'll use it for gas more often <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://ficoforums.myfico.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /> Fri, 16 Jan 2015 22:29:21 GMT B335is 2015-01-16T22:29:21Z https://ficoforums.myfico.com/t5/Credit-Cards/Sams-Club-Promotional-APR/m-p/3745690#M1033548 I really need to watch my activity closer, I used my Sams card to take advantage of 0% promotion for 18 months on purchase over $445 in November. I paid this months bill 2 weeks ago (which still isn't reflected in my current balance) but noticed an $8.42 interest charge. So I called them up, blood boiling, but the very friendly rep I got figured it out in about 13 seconds and reversed the charge and applied the promotional code. I really couldn't believe how well he handled it. People sometimes generalize store cards customer service, but this was probably one of the best interactions I've experienced with all of my lenders.<BR /><BR />Maybe I'll use it for gas more often <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://ficoforums.myfico.com/i/smilies/16x16_smiley-happy.gif" alt="Smiley Happy" title="Smiley Happy" /> Fri, 16 Jan 2015 22:29:21 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Sams-Club-Promotional-APR/m-p/3745690#M1033548 B335is 2015-01-16T22:29:21Z https://ficoforums.myfico.com/t5/Credit-Cards/Sams-Club-Promotional-APR/m-p/3745693#M1033551 <P>Sounds like pleasant customer service. It's so rare - usually you have to argue with someone or talk to their supervisor to get something made right (and in this case it was not even debateable which likely helped you).</P><P>&nbsp;</P><P>Glad they fixed it !</P> Fri, 16 Jan 2015 22:30:35 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Sams-Club-Promotional-APR/m-p/3745693#M1033551 kdm31091 2015-01-16T22:30:35Z