topic Re: This Amazon UW number 800-240-0512 is NOT for consumers in Credit Cards

This Amazon UW number 800-240-0512 is NOT for consumers

Anonymous — Mon, 19 Jan 2015 23:18:34 GMT

This number 1-800-240-0512 that a lot of people and posts provide for Amazon UW is not correct as of today 1/18/15. That phone number is ONLY for business/commercial accounts, not personal/consumer accounts.

I thought I had a business account, because I added a business to it after I signed up as a personal/consumer account. So if you're going to recon Amazon this is not the number to call. The commercial/business CSR told me to call 1-800-634-8380 and the good news it was all English speaking CSR's!

Re: This Amazon UW number 800-240-0512 is NOT for consumers

score_building — Tue, 20 Jan 2015 00:50:42 GMT

Thanks for sharing info. Please send bd # thread updates to the moditor via email as indicated in that thread.

Re: This Amazon UW number 800-240-0512 is NOT for consumers

Revelate — Tue, 20 Jan 2015 01:39:42 GMT

I'll update the thread, thank you for letting us know!

Re: This Amazon UW number 800-240-0512 is NOT for consumers

Anonymous — Tue, 20 Jan 2015 01:46:00 GMT

No problem it's all about helping us all become credit Billionaires!

UPDATE: Re: This Amazon UW number 800-240-0512 is NOT for consumers

HamInaCan — Tue, 17 Mar 2015 23:18:04 GMT

CreditLuv wrote: The commercial/business CSR told me to call 1-800-634-8380 and the good news it was all English speaking CSR's!

An update, as of 3/16/2015, this number seems not to be valid. I have tried for 2 days in a row. The first time I was answered with a message "If you or anyone in your family is over 50 years old.....". I hung up, verified I DID call the right number.

I called back several times yesterday & today. I keep getting a message "We're sorry, all representatives are busy helping other customers, please call back later." Then it hangs up.

I was hoping to reach a credit analyst but looks like I will have to call the regular CS line and hope I get someone in the US that answers.

Thanks.

Re: This Amazon UW number 800-240-0512 is NOT for consumers

baller4life — Tue, 17 Mar 2015 23:23:43 GMT

866 519 6441

Re: This Amazon UW number 800-240-0512 is NOT for consumers

HamInaCan — Tue, 17 Mar 2015 23:29:19 GMT

@baller4life wrote:
866 519 6441

That was quick! :-)

I will follow up with results.

Thanks again!

Re: This Amazon UW number 800-240-0512 is NOT for consumers

HamInaCan — Wed, 18 Mar 2015 00:05:08 GMT

@HamInaCan wrote:
I will follow up with results.
baller4life -- THANK YOU!

VERIFIED:

The number is great, Credit Analyst, English speaking.

I went from 1400 > 1800 > 3000 with a 4 month account and heavy use, large payments.

Re: This Amazon UW number 800-240-0512 is NOT for consumers

baller4life — Wed, 18 Mar 2015 00:15:24 GMT

Sweeeeeeet!!!!! Congrats to you!!! Nice talking to a US analyst isn't it?

Re: This Amazon UW number 800-240-0512 is NOT for consumers

Anonymous — Wed, 18 Mar 2015 00:31:04 GMT

@baller4life wrote:
Sweeeeeeet!!!!! Congrats to you!!! Nice talking to a US analyst isn't it?

what's wrong with canadian customer service rep?

Re: This Amazon UW number 800-240-0512 is NOT for consumers

Anonymous — Wed, 18 Mar 2015 00:31:33 GMT

Since Synchrony (aka Suckhrony) backs the Amazon Visa and Store cards. When you called does the person answer saying Amazon or Synchrony? Did you just say hi I'd like to get a credit line increase on my account and then they asked you for SS#, etc?

Re: This Amazon UW number 800-240-0512 is NOT for consumers

gdale6 — Wed, 18 Mar 2015 00:36:06 GMT

@Anonymous wrote:
Since Synchrony (aka Suckhrony) backs the Amazon Visa and Store cards. When you called does the person answer saying Amazon or Synchrony? Did you just say hi I'd like to get a credit line increase on my account and then they asked you for SS#, etc?

The Amazon visa is backed by Chase, only the store card is backed by Synch.

Re: This Amazon UW number 800-240-0512 is NOT for consumers

Anonymous — Wed, 18 Mar 2015 00:36:59 GMT

My bad I knew that. DOH!

Re: This Amazon UW number 800-240-0512 is NOT for consumers

HamInaCan — Wed, 18 Mar 2015 00:38:36 GMT

@Anonymous wrote:
what's wrong with canadian customer service rep?

Love our neighbors to the north! =)

Even the overseas reps are NICE. They are just not equipped to do ANYTHING outside the scope of the book in front of them, or what they are comfortable to do!

Re: This Amazon UW number 800-240-0512 is NOT for consumers

HamInaCan — Wed, 18 Mar 2015 00:43:00 GMT

@Anonymous wrote:
Since Synchrony (aka Suckhrony) backs the Amazon Visa and Store cards. When you called does the person answer saying Amazon or Synchrony? Did you just say hi I'd like to get a credit line increase on my account and then they asked you for SS#, etc?

Hi CreditLuv,

Guy answered like he was my best friend. "Thanks for calling Amazon, how can I help you"? I said, "May I inquire if you are a credit analyst"? He said "Sure what do you need"? Told him, "Account is only 4 months old. Computer issued me an increase of 400. I really would desire 1200 more than that to make a big purchase". He said, "lets look into that". Verified my acocunt, asked for income. Put me on hold. 45 seconds later congratulated me on the increase. He closed with "Thanks for calling Amazon Synchrony and allowing us to serve you".

Re: This Amazon UW number 800-240-0512 is NOT for consumers

Anonymous — Wed, 18 Mar 2015 01:05:45 GMT

Thanks so much. For other people when you call Synchrony's other cards or other places and you ask the person "Are you a credit analyst" and they say no what do you say? And if they say can help you or you have to go through me what do you say to counter that to make sure your getting to a CLI decision maker and not the usual minumum wage CSR that is just reading what the computer tells them and probably pulling a old 2-3 month credit reports of yours.

Re: This Amazon UW number 800-240-0512 is NOT for consumers

HamInaCan — Wed, 18 Mar 2015 01:28:51 GMT

@Anonymous wrote:
Thanks so much. For other people when you call Synchrony's other cards or other places and you ask the person "Are you a credit analyst" and they say no what do you say?

I am fairly certain the number @baller4life provided is for a credit analyst. This man knew his stuff. You can tell by their voice most of the time. He was cool and knew how to interact. Most credit analysists tend to be more laid back than level 1 CS reps. Probably from not having people calling them up and ripping them all day long. :-)

Just my advice: For any other members here calling up, if you think they aren't one, just stay calm, tell them you wish to have your account looked over if there is a possibility to increase credit line. ALWAYS say you are looking to make a high ticket purchase and you don't want to max out your utilization hurting your account with them and your credit score overall, as you want to make the purchase with their card. 99% of the time they will ask you what YOU are looking for as a credit line & what you are looking to buy. - so don't be crazy on your request.

Finally, don't lie. If they ask about past bad credit, a bkp, judgement etc, be honest, they can SEE all of your past. Tell them you are on the road to recovery and thank them for the opportunity.

Don't give them 199% of your credit education and verbiage. Just the basics, enough so they know you did your homework. Be nice. Even if they reject you or counter a smaller increase, be nice. Most of them will tell you if asked, WHY you were not successful and can become your friend making sure you can reach your goal or telling you when you can call back again.

Synchrony is not bad, depending WHICH retailer you call! Some are awesome. Some are so bad you would rather stick needle in your eye and think it is a more pleasurable situation!

All of you are awesomesauce on here, (that is a cool commercial for that card) LOL.