topic Re: Oops, Freedom isn't a soft pull... in Credit Cards

Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 15:48:00 GMT

Just have to rant, and remind other members... I just got a 4K bump on my Chase Sapphire, but not on the Freedom, so I figured I request a CLI. Can't hurt right? I got the CLI on Sapphire recently (within a few months). Well not only did I get a denial (really didn't need it anyways) but I got hit with a inquiry and it dropped my my EQ by 4 and EX by 9. Kinda makes me mad since we work so hard for these points to be high. Had I known it was going to be a hard pull, I would have never done it.

so a reminder to the folks here. Chase will do a Hard pull if you request a CLI unlike AMEX (and I think Discover)

Who else am I going to vent to besides you guys

Re: Oops, Freedom isn't a soft pull...

colinstu — Sun, 24 May 2015 15:57:29 GMT

Pretty sure that was already common knowledge.

Just about anything you want to change on your Chase cards, it's going to be a HP. Visa Siggy upgrades, PCs, transferring CLs, CLIs... all going to cost you a HP.

Vent? I haven't wanted a Fidelity Amex but after handling a customer's yesterday... happy I don't want one! Wow that's a cheap crappy feeling card! People give the Cap1 Quicksilver a bunch of crap... the QS feels downright premium compared to the Fidelity Amex card. (I've never had a problem with the QS card, and happy they've moved to indenting the card again).

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 16:02:04 GMT

@colinstu wrote:
Pretty sure that was already common knowledge.

Just about anything you want to change on your Chase cards, it's going to be a HP. Visa Siggy upgrades, PCs, transferring CLs, CLIs... all going to cost you a HP.

Yup, Chase pretty much does everything Hard.

And it's probably easier to get a new account with Chase rather than request a CLI.

Re: Oops, Freedom isn't a soft pull...

lg8302ch — Sun, 24 May 2015 16:09:03 GMT

For Chase you need to be lucky if you don't not get double pulled for a CLI ... What you can do if you do not need the CLI on the card where they offered the increase just call and ask to move part of the limit to another card. Chase is pretty good about that but definitely not with customer initiated CLI or requests for APR reductions.

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 16:10:32 GMT

@Anonymous wrote:
Just have to rant, and remind other members... I just got a 4K bump on my Chase Sapphire, but not on the Freedom, so I figured I request a CLI. Can't hurt right? I got the CLI on Sapphire recently (within a few months). Well not only did I get a denial (really didn't need it anyways) but I got hit with a inquiry and it dropped my my EQ by 4 and EX by 9. Kinda makes me mad since we work so hard for these points to be high. Had I known it was going to be a hard pull, I would have never done it.

so a reminder to the folks here. Chase will do a Hard pull if you request a CLI unlike AMEX (and I think Discover)

Who else am I going to vent to besides you guys

What you are posting about is very common knowledge. In the future, you might want to check here instead of assuming that every creditor is the same. You could have saved yourself the HP. You really don't have any reason to be mad as you should always assume any kind of credit request is going to be an HP unless specifically noted otherwise. Lesson learned.

Re: Oops, Freedom isn't a soft pull...

Credit-hoarder — Sun, 24 May 2015 16:19:10 GMT

Yes it probably is easier to apply for a new card and deal with the computer than with some of those arrogant reps they have, but just remember that's not a sure thing either and can also cost you one (or two from my recent experience) HP's....this I definitely know.

Re: Oops, Freedom isn't a soft pull...

-Cal- — Sun, 24 May 2015 16:29:50 GMT

@colinstu wrote:
Pretty sure that was already common knowledge.

Just about anything you want to change on your Chase cards, it's going to be a HP. Visa Siggy upgrades, PCs, transferring CLs, CLIs... all going to cost you a HP.

Vent? I haven't wanted a Fidelity Amex but after handling a customer's yesterday... happy I don't want one! Wow that's a cheap crappy feeling card! People give the Cap1 Quicksilver a bunch of crap... the QS feels downright premium compared to the Fidelity Amex card. (I've never had a problem with the QS card, and happy they've moved to indenting the card again).

I don't think thats entirely true. CLI, yes. The others, well..

Re: Oops, Freedom isn't a soft pull...

Man-Of-Steel — Sun, 24 May 2015 16:34:57 GMT

Sorry to hear about that OP, but as the others have stated, it's pretty common knowledge that customer initiated CLI requests are HPs with Chase. I'll tell you what though, Amex, Capital One, and Discover have spoiled me with their SP request process.

Re: Oops, Freedom isn't a soft pull...

Sharingan — Sun, 24 May 2015 16:40:32 GMT

@-Cal- wrote:
@colinstu wrote:
Pretty sure that was already common knowledge.

Just about anything you want to change on your Chase cards, it's going to be a HP. Visa Siggy upgrades, PCs, transferring CLs, CLIs... all going to cost you a HP.

Vent? I haven't wanted a Fidelity Amex but after handling a customer's yesterday... happy I don't want one! Wow that's a cheap crappy feeling card! People give the Cap1 Quicksilver a bunch of crap... the QS feels downright premium compared to the Fidelity Amex card. (I've never had a problem with the QS card, and happy they've moved to indenting the card again).
I don't think thats entirely true. CLI, yes. The others, well..

It's not quite accurate at all. I have never heard of Chase doing HPs for limit transfers, Freedom Visa Signature upgrades, nor product changing. I've personally transferred limits and have never had a HP as a result. Citi is the bank notorious for that. CLIs and new cards are the only HPs I am aware of Chase doing for their credit card accounts... neither of which being exclusive to Chase Bank. They don't really do anything out of the norm as it relates to this thread. Most customer initiated CLIs are HPs at most banks, aside from the few that are well documented on these boards.

Re: Oops, Freedom isn't a soft pull...

Credit-hoarder — Sun, 24 May 2015 16:35:29 GMT

@Cal: The statement isn't off by much....Chase and USAA are both hard-pull happy.

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 16:36:43 GMT

@Anonymous wrote:
@colinstu wrote:
Pretty sure that was already common knowledge.

Just about anything you want to change on your Chase cards, it's going to be a HP. Visa Siggy upgrades, PCs, transferring CLs, CLIs... all going to cost you a HP.

Yup, Chase pretty much does everything Hard.

And it's probably easier to get a new account with Chase rather than request a CLI.

That's because they believe in the "go big or go home" philosophy. They play no games. You want a CLI? or PC? It's either the hard way or the highway In their book.

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 16:54:51 GMT

I should have looked (or just asked) here.. I must say a brain fart. no excuse for it on my end. it cost me precious points. good thing I don't plan on buying or getting anything else for a few years lol.

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 16:56:11 GMT

You will recover! It was only a HP.

Re: Oops, Freedom isn't a soft pull...

-Cal- — Sun, 24 May 2015 16:58:26 GMT

@Credit-hoarder wrote:
@Anonymous: The statement isn't off by much....Chase and USAA are both hard-pull happy.

They do HPs for CLIs. I've never heard of anyone getting a HP from upgrading to Visa Signature, reallocating limits or PCs.

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 17:00:23 GMT

Capital one would not let me upgrade to quicksilver from quicksilver one without a HP. I told them no thanks.

Re: Oops, Freedom isn't a soft pull...

-Cal- — Sun, 24 May 2015 17:02:37 GMT

@Anonymous wrote:
Capital one would not let me upgrade to quicksilver from quicksilver one without a HP. I told them no thanks.

wow, thats the first time I heard of that from Capital One.

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 17:53:19 GMT

yep.... I contacted them via that email that was here (like executuve office) and yeah...

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 17:58:55 GMT

Visa Siggy upgrades - No
PCs - No
Transferring CLs - No
CLIs - Yes

All going to cost you a HP? Where is this information coming from? Only 1 out of 4 listed is correct.
Sorry this happened to you OP but its common for Chase to do HP cli. You may get lucky with automatic increases later but don't hold your breath. Now you know going forward.

Re: Oops, Freedom isn't a soft pull...

FocusedAndDetermined — Sun, 24 May 2015 19:20:22 GMT

@colinstu wrote:
Pretty sure that was already common knowledge.

Just about anything you want to change on your Chase cards, it's going to be a HP. Visa Siggy upgrades, PCs, transferring CLs, CLIs... all going to cost you a HP.

Vent? I haven't wanted a Fidelity Amex but after handling a customer's yesterday... happy I don't want one! Wow that's a cheap crappy feeling card! People give the Cap1 Quicksilver a bunch of crap... the QS feels downright premium compared to the Fidelity Amex card. (I've never had a problem with the QS card, and happy they've moved to indenting the card again).

They may have changed their policy since late 2012/early 2013, but I was able to PC my Platinum Visa (started as WaMu) to Freedom without a HP.

Re: Oops, Freedom isn't a soft pull...

Anonymous — Sun, 24 May 2015 19:26:53 GMT

Sorry to hear! Hey, that's what we're here for! Yes, Chase is always a HP. I haven't asked for a cli from them for that reason. And they never gave me an auto cli. Discover is on fire right now! If you want a sp cli, go to Discover & read the thread. I feel the same. I check everyday on my scores. EX is good for dropping your score the lowest for a HP.