CC Problem Just Want to Vent

Anonymous — Thu, 28 May 2015 23:21:46 GMT

Early in the week two weeks ago, my cap one online site said "activate the new card we sent." I thought that was odd since I just activated my Venture upgrade. Turns out, it was for my Quicksilver (they added the chip). I called and a CSR I could hardly understand told me it was sent April 29. She told me to wait till the end of the week and see if I receive it and call back if I didn't. May 16th came and I still did not receive it and they said to call Weds of the following week if I still don't receive it. I start to get concerned since the card is the same account number as the one I have. I call the 20th and they tell me again to wait this time till the 23rd, so I did. When I call on the 23rd I get another CSR I can not understand tell me to wait until mid this week to call one more time. I was starting to get frustrated but I'm not the type to be rude on the phone so I let it go until this week.

I go to my online account yesterday and it shows my Venture card and Business card but my quicksilver card is locked bc I haven't activated the card lol. I called and fortunately somone answered that I could tell was in the United States and she said "oh my, you should've received this the first week of May. lol

So she offers to send it again with a new number and says I will get it in 4-6 business days......so we will see. Kind of frustrated since this was my primary card that I put everything on and my rent and PIF each month for the cash back.

I thought it was odd the whole time because Cap One has always (in my 5 year history with them) sent me an email telling me my card had been mailed, which I didn't receive this time. I think I'm the only person on here who has always liked Capital One, although this has kind of annoyed me. Anyway, hopefully it comes this time.

Thanks for letting me vent

Re: CC Problem Just Want to Vent

Kenny — Thu, 28 May 2015 23:24:28 GMT

Change your spend to the Venture now!

Re: CC Problem Just Want to Vent

Anonymous — Thu, 28 May 2015 23:27:27 GMT

good luck!

topic CC Problem Just Want to Vent in Credit Cards

CC Problem Just Want to Vent

Re: CC Problem Just Want to Vent

Re: CC Problem Just Want to Vent