topic Re: Sychrony closed my account in Credit Cards

Sychrony closed my account

Anonymous — Sun, 21 Jun 2015 14:26:19 GMT

Upon checking my creditkarma account this morning I found that sychrony bank closed my furniture store account for non-usage. Okay, I get that. What i don't get is why they refuse to reopen the account even though they acknowledge the closure was for non-use and not related adverse information from my credit reports. This is a real annoyance on my repair journey.

Re: Sychrony closed my account

Anonymous — Sun, 21 Jun 2015 14:34:36 GMT

@Anonymous wrote:
Upon checking my creditkarma account this morning I found that sychrony bank closed my furniture store account for non-usage. Okay, I get that. What i don't get is why they refuse to reopen the account even though they acknowledge the closure was for non-use and not related adverse information from my credit reports. This is a real annoyance on my repair journey.

Sorry to hear that but it's not unusual for cc companies to not reopen cards even if they were only closed due to non usage. In their minds, closed is closed

Re: Sychrony closed my account

Anonymous — Sun, 21 Jun 2015 14:38:50 GMT

@Anonymous wrote:
@Anonymous wrote:
Upon checking my creditkarma account this morning I found that sychrony bank closed my furniture store account for non-usage. Okay, I get that. What i don't get is why they refuse to reopen the account even though they acknowledge the closure was for non-use and not related adverse information from my credit reports. This is a real annoyance on my repair journey.
Sorry to hear that but it's not unusual for cc companies to not reopen cards even if they were only closed due to non usage. In their minds, closed is closed

RIght, and also "non-usage is non-usage", i.e. if they reopened it, why should they believe you would use it this time?

Re: Sychrony closed my account

kdm31091 — Sun, 21 Jun 2015 14:43:35 GMT

Why do you want to reopen an account if you never used it anyway? Also how long was it unused? Policies vary but basically any issuer will shut inactive cards down eventually.

Re: Sychrony closed my account

Creditaddict — Sun, 21 Jun 2015 14:50:26 GMT

Did you then log in to the actual account and see that it's closed? becuase I have accounts that pop up closed all the time on credit karma but it's something in there system that deletes accounts after like 3 months of non use but they are not actually closed and they report open again when I use them... I don't pay attention to credit karma for closed accounts.

Re: Sychrony closed my account

Anonymous — Sun, 21 Jun 2015 15:27:49 GMT

Its an account to a furniture store. Not sure how often you guys buy high end furniture but its not something that one uses everyday or even every year. I actually was planning to upgrade my dinning table this year but guess I'll simply use cash. Its just a bother, but life will carry on.

Re: Sychrony closed my account

CreditUnionFan — Sun, 21 Jun 2015 16:46:09 GMT

@Creditaddict wrote:
Did you then log in to the actual account and see that it's closed? becuase I have accounts that pop up closed all the time on credit karma but it's something in there system that deletes accounts after like 3 months of non use but they are not actually closed and they report open again when I use them... I don't pay attention to credit karma for closed accounts.

CA, what you're seeing is that the TU reporting system does simply NOT know what to do with someone who has 95 cards and counting!

It is frustrating to see a furniture account closed due to non-usage, since how often do you want to purchase furniture? If you really want to avoid closure due to non-activity, perhaps they sell some sort of furniture accessory that you could purchase, and if you don't really need it, return it - but in the process you've demonstrated usage.

Re: Sychrony closed my account

kdm31091 — Sun, 21 Jun 2015 17:02:41 GMT

@Creditaddict wrote:
Did you then log in to the actual account and see that it's closed? becuase I have accounts that pop up closed all the time on credit karma but it's something in there system that deletes accounts after like 3 months of non use but they are not actually closed and they report open again when I use them... I don't pay attention to credit karma for closed accounts.

I agree with the above that it's probably due to the sheer number of accounts you have (not that I'd say Credit Karma is always 100% accurate, but it's a free service so people need to keep that in mind).

Re: Sychrony closed my account

NRB525 — Sun, 21 Jun 2015 17:08:04 GMT

@Anonymous wrote:
Its an account to a furniture store. Not sure how often you guys buy high end furniture but its not something that one uses everyday or even every year. I actually was planning to upgrade my dinning table this year but guess I'll simply use cash. Its just a bother, but life will carry on.

Well, when it comes time to buy, see if there's a "new account" promotion and reapply

Re: Sychrony closed my account

taxi818 — Sun, 21 Jun 2015 17:53:47 GMT

@kdm31091 wrote:
Why do you want to reopen an account if you never used it anyway? Also how long was it unused? Policies vary but basically any issuer will shut inactive cards down eventually.

Well i hope macys is not one of them. as im not using. and not planning on using for a long long time. my mother is going on 12 years of non usage. still open. i hope mine will be the same.

Re: Sychrony closed my account

Anonymous — Sun, 21 Jun 2015 21:53:34 GMT

@taxi818 wrote:
my mother is going on 12 years of non usage. still open. i hope mine will be the same.

Looks like I need to get me a Macy's card, thanks for the info.

Re: Sychrony closed my account

Anonymous — Sun, 21 Jun 2015 23:28:12 GMT

Generally you can reapply after a year.

Barring any major auto CLI I may just close Walmart and/or care credit and just stick with non-store cards for the future. Especially if Walmart is still stuck at $400.

Re: Sychrony closed my account

taxi818 — Sun, 21 Jun 2015 23:33:46 GMT

@Anonymous wrote:
Generally you can reapply after a year.

Barring any major auto CLI I may just close Walmart and/or care credit and just stick with non-store cards for the future. Especially if Walmart is still stuck at $400.

Ok. care credit i understand. but why would you ever close a walmart. the easiest card in america to get a credit limit increase on.

First. if you have had the card any time. over 4 months. credit limit increase time. and every 4 months. but that comes from pushing the luv button. but . if you bypass that altogether. and monday thru friday log in on the website. and go to chat. simply ask them to raise the limit to 5k. they will do it. my walmart is at 5k. i do have a 300 balance on it to get some use. as i bought a pair of glasses from the eye department there. so i will pay it slowly. after im done. i will ask them to raise it to 10k as my fico is now clean. good luck.

Re: Sychrony closed my account

Anonymous — Mon, 22 Jun 2015 02:09:11 GMT

It started at $400. Nine months later, still at $400. Numerous attempts at credit increases have failed to the point that I've quit trying and will more than likely dump it if it's not above at least $1000 by a certain point. Maybe even $1500. Otherwise there's no sense in keeping it around.

Re: Sychrony closed my account

Creditaddict — Mon, 22 Jun 2015 02:16:43 GMT

Do chat.... I couldn't get anything with walmart and chat gave me $3500

Re: Sychrony closed my account

Anonymous — Mon, 22 Jun 2015 02:20:14 GMT

I'll take it into consideration. Gotta wait to get out of this crap temp job with crap income first.

Re: Sychrony closed my account

Anonymous — Mon, 22 Jun 2015 04:42:36 GMT

Just don't get cards that you will not use

Re: Sychrony closed my account

SunriseEarth — Mon, 22 Jun 2015 08:56:43 GMT

@Anonymous wrote:
Upon checking my creditkarma account this morning I found that sychrony bank closed my furniture store account for non-usage. Okay, I get that. What i don't get is why they refuse to reopen the account even though they acknowledge the closure was for non-use and not related adverse information from my credit reports. This is a real annoyance on my repair journey.

It costs money to maintain an account, so most accounts will close after inactivity. The timeline widely varies. How long had it been since you had activity on this TL?