topic Re: Missing Discover 5% Cash Back? in Credit Cards

Missing Discover 5% Cash Back?

Anonymous — Mon, 06 Jul 2015 15:15:28 GMT

I was going through my Discover Card bill this morning (statement closed July 4), and I think that I'm missing some of my 5% cash back. I spent $64 between Amazon and Lowes on July 1, and it posted on the statement, but I don't think I got the 5% back for it, even though I spent the money in July. My statement lists the 5% I received, but it only shows $4.37, which is exactly 5% of what I spent on restaurants. My regular 1% cash back is about $0.20 higher than it should be, but that wouldn't be enough to account for the $64.

Do you think that it will show up on my next statement, or should I call Discover? I don't want to make a big deal about it, but I waited until July to buy some things just so that I could get the cash back.

Re: Missing Discover 5% Cash Back?

yfan — Mon, 06 Jul 2015 15:19:53 GMT

The cashback from one statement period generally posts on the next statement period.

Re: Missing Discover 5% Cash Back?

Anonymous — Mon, 06 Jul 2015 15:36:41 GMT

@yfan wrote:
The cashback from one statement period generally posts on the next statement period.

I didn't know Discover did that. I thought that was only American Express.

This is the first time I actually tried to calculate my Discover cash back, so I'll have to check if it matches my purchases from the statement before...

Re: Missing Discover 5% Cash Back?

kdm31091 — Mon, 06 Jul 2015 15:52:59 GMT

I wouldn't call and make a fuss. As yfan said it typically is delayed. The home improvement period just started. My statement came today and I only got my 5 percent on dining, even tho I purchased something at home depot on the 2nd. Im sure itll be on the next statement

Re: Missing Discover 5% Cash Back?

Anonymous — Mon, 06 Jul 2015 18:11:20 GMT

Any time that I have questioned my cash back, they tell me that cash back from any charges made within 5 days of the statement closing date will post on the next statement. This makes it difficult to account for.

Re: Missing Discover 5% Cash Back?

JSS3 — Mon, 06 Jul 2015 18:12:35 GMT

Same thing happened to me for Discover Deals when my statement cut. Rewards for my restaurant and elsewhere purchases were given but not my Discover Deals. I figured it would show next statement so didn't panic too much. The only reason I figured it didn't need 2 cycles is because I was always given my Shopdiscover rewards within the same cycle.

Re: Missing Discover 5% Cash Back?

Anonymous — Mon, 06 Jul 2015 20:53:17 GMT

@Anonymous wrote:
Any time that I have questioned my cash back, they tell me that cash back from any charges made within 5 days of the statement closing date will post on the next statement. This makes it difficult to account for.

+1 to that. Hadn't heard about 5 days specifically, but I find that purchases made in x days immediately preceeding the statement is cut, will have the 5% delayed, even though those purchases show up on the statement. A giveaway for me is that if I do the calculations on all the purchases, the purchases in question don't even get the base 1% rewards. That's a signal that they will get 5% on the next statement. OTOH, if they didn't qualify for the 5%, then they will show the standard 1% on the posting statement, even when the transaction date is just before or even on the statement date itself.

Chris.

Re: Missing Discover 5% Cash Back?

Imperfectfuture — Mon, 06 Jul 2015 21:09:46 GMT

@Anonymous wrote:
@Anonymous wrote:
Any time that I have questioned my cash back, they tell me that cash back from any charges made within 5 days of the statement closing date will post on the next statement. This makes it difficult to account for.
+1 to that. Hadn't heard about 5 days specifically, but I find that purchases made in x days immediately preceeding the statement is cut, will have the 5% delayed, even though those purchases show up on the statement. A giveaway for me is that if I do the calculations on all the purchases, the purchases in question don't even get the base 1% rewards. That's a signal that they will get 5% on the next statement. OTOH, if they didn't qualify for the 5%, then they will show the standard 1% on the posting statement, even when the transaction date is just before or even on the statement date itself.

Chris.

Like this explanation. Still waiting for first statement.