topic Re: AMEX app update thoughts? in Credit Cards

AMEX app update thoughts?

Anonymous — Sat, 11 Jul 2015 20:23:27 GMT

Am I the only one dissatisfied with the update? The old interface was really streamlined, this one seems a lot more crampted and harder to navigate. Am I the only one?

Re: AMEX app update thoughts?

kdm31091 — Sat, 11 Jul 2015 20:25:46 GMT

It's funny I have a smartphone but the only finance app I have is for my TD bank checking.

I tried the Discover app, never Amex's but I just find the apps just always seem buggier/harder to navigate vs just logging on to the site on my desktop. So I just don't bother with it. It's useful for notifications, though.

Re: AMEX app update thoughts?

Anonymous — Sat, 11 Jul 2015 20:27:21 GMT

Im a new AMEX member so I have no reference point. So far, it seems user friendly.

Re: AMEX app update thoughts?

Anonymous — Sat, 11 Jul 2015 20:28:05 GMT

It's funny, I don't always know whether something new is "less intuitive" than its predecessor, or it's just new and i'm not yet used to it. I feel the same way, though. The last app was more visually appealing and intuitive to navigate.

But, I'm sure I'll get used to this, too.

Re: AMEX app update thoughts?

Anonymous — Sat, 11 Jul 2015 20:28:01 GMT

I agree the websites are usually better. In my situation though, since I travel all the time it's more convenient to log in from my phone as opposed to buying a laptop or a tablet.

Re: AMEX app update thoughts?

Anonymous — Sat, 11 Jul 2015 20:29:06 GMT

It took a little getting used to....not horrible but I dont feel its an improvement either. I liked being able to swipe through multiple accounts from the same screen. Simple.

Re: AMEX app update thoughts?

Anonymous — Sat, 11 Jul 2015 20:32:57 GMT

I think it looks much nicer! But would have to agree with you on navigation, I found it harder to navigate.

I will probably get used to it in another few weeks though, and forget that there was even an update.

I remember back in the day when I was on Facebook, everyone complaining about every update; then a week later they would forget about it and get ready to complain about the next one lol

Re: AMEX app update thoughts?

UncleB — Sun, 12 Jul 2015 13:38:58 GMT

LOL... this is too funny - I thought I was the only one.

As soon as my phone was "updated" and I saw what they had done, I immediately did a search online to see if it was possible to 'back out' the update and go back to the old version. Of course without having lots of Android knowledge (or at least, more than I have) as well as access to the previous files it isn't possible.

I guess I'll just have to 'get with the times' and learn the ins-and-outs of the new version. That still doesn't fix the issue of it not being as attractive as the old version, but that's just cosmetic, and as long as I can make it work I 'suppose' that's all that matters.

Re: AMEX app update thoughts?

takeshi74 — Sun, 12 Jul 2015 17:08:04 GMT

@Anonymous wrote:
Am I the only one dissatisfied with the update? The old interface was really streamlined, this one seems a lot more crampted and harder to navigate. Am I the only one?

No one is every the only one on any topic. That said, I'm not disappointed. Not excited either.

Re: AMEX app update thoughts?

Anonymous — Sun, 12 Jul 2015 20:20:37 GMT

I like it. Pretty good update IMO.

Re: AMEX app update thoughts?

Santi78342 — Sun, 12 Jul 2015 21:05:18 GMT

Put me in the boat that likes the update.

It seems almost every bank I have a card with has updated their app in the last couple weeks. All of them have included Touch ID to login which I find great! Now hopefully BofA and Discover follow suit...especially BofA!!

Re: AMEX app update thoughts?

JagerBombs89 — Mon, 13 Jul 2015 07:09:07 GMT

Don't really care for the new update as it takes a few extra taps to get to the same areas of the app. I thought new updates were suppose to make things more simple, not add extra steps?

Re: AMEX app update thoughts?

Anonymous — Mon, 13 Jul 2015 07:28:53 GMT

I have them all but rarely use them. I didn't use the new Amex yet. I'll check it out.

Re: AMEX app update thoughts?

Anonymous — Mon, 13 Jul 2015 08:50:19 GMT

I like it+!! Access to offers from the app