topic Re: Amazon chat? in Credit Cards

Amazon chat?

Anonymous — Wed, 15 Jul 2015 01:57:19 GMT

I keep reading about Amazon chat but I don't see an option to chat in my Amazon/Synchrony account. Do I look directly on Amazon? TIA for help!

Re: Amazon chat?

Anonymous — Wed, 15 Jul 2015 01:59:27 GMT

@Anonymous wrote:
I keep reading about Amazon chat but I don't see an option to chat in my Amazon/Synchrony account. Do I look directly on Amazon? TIA for help!

It would be ion your synchrony account page, not on Amazon. Having said that I don't have an account with Amazon so not sure exactly where it is on the synchrony page.

Re: Amazon chat?

Anonymous — Wed, 15 Jul 2015 01:59:38 GMT

Dang! I don't see it anywhere. Do some people not have it?

Re: Amazon chat?

GoldSorata — Wed, 15 Jul 2015 02:00:39 GMT

@Anonymous wrote:
Dang! I don't see it anywhere. Do some people not have it?

It only shows up when chat is actually avaiable, which is only during the day

Re: Amazon chat?

tempusfugit123 — Wed, 15 Jul 2015 02:01:22 GMT

I never have seen it on a couple of my synch accounts. I always end up calling credit solutions.

Re: Amazon chat?

Anonymous — Wed, 15 Jul 2015 02:01:35 GMT

@GoldSorata wrote:
@Anonymous wrote:
Dang! I don't see it anywhere. Do some people not have it?
It only shows up when chat is actually avaiable, which is only during the day

I tried during the day too and there is no option. Lowe's still has the chat option available, I just checked.

Re: Amazon chat?

Anonymous — Wed, 15 Jul 2015 02:03:28 GMT

@Anonymous wrote:
@GoldSorata wrote:
@Anonymous wrote:
Dang! I don't see it anywhere. Do some people not have it?
It only shows up when chat is actually avaiable, which is only during the day
I tried during the day too and there is no option. Lowe's still has the chat option available, I just checked.

Are you trying for a CLI? If so, just call them.

Re: Amazon chat?

Anonymous — Wed, 15 Jul 2015 02:22:39 GMT

the chat is business hours only and it's available when you log in to your amazon credit account.

Re: Amazon chat?

Anonymous — Wed, 15 Jul 2015 02:23:48 GMT

@Anonymous wrote:
the chat is business hours only and it's available when you log in to your amazon credit account.

I looked earlier today before 5 pm and it wasn't there either. I guess I will call but since I've already called once and got 1300 > 5k I'm not sure how well that will go.

Re: Amazon chat?

Anonymous — Wed, 15 Jul 2015 02:40:42 GMT

that's not bad at all. the chat is no different. you aren't using your phone for it right?