topic Capital One Closed Accounts Question in Credit Cards

Capital One Closed Accounts Question

Anonymous — Fri, 24 Jul 2015 13:44:30 GMT

How long do closed capital one accounts appear on the account summary page when you log into their online tool?

I ask because I have 5 capital one cards, 2 of them are now closed, but have been on there for a month.

Re: Capital One Closed Accounts Question

OmarGB9 — Fri, 24 Jul 2015 13:47:57 GMT

Indefinitely unless you speak with customer service and ask them to unlink the accounts and delete your profile. You would then have to recreate a profile and relink your active accounts.

Re: Capital One Closed Accounts Question

baller4life — Fri, 24 Jul 2015 14:01:17 GMT

@OmarGB9 wrote:
Indefinitely unless you speak with customer service and ask them to unlink the accounts and delete your profile. You would then have to recreate a profile and relink your active accounts.

Re: Capital One Closed Accounts Question

Broke_Triathlete — Fri, 24 Jul 2015 14:50:53 GMT

@baller4life wrote:
@OmarGB9 wrote:
Indefinitely unless you speak with customer service and ask them to unlink the accounts and delete your profile. You would then have to recreate a profile and relink your active accounts.
+1

I just recently did this. I had to reset my autopay as well! I was still able to use my same login info though, which was nice. After you complete this only the active cards will show!