topic Re: CO EO in Credit Cards

CO EO

Anonymous — Wed, 29 Jul 2015 10:06:59 GMT

Could someone please PM me the CO EO email?

thank you

Re: CO EO

Taoron — Wed, 29 Jul 2015 15:23:09 GMT

You can google search for it.

Re: CO EO

CreditCuriosity — Wed, 29 Jul 2015 15:00:09 GMT

No offense meant, but is googling really that tough? This question is asked what appears to be several times a day...

Re: CO EO

kdm31091 — Wed, 29 Jul 2015 15:01:40 GMT

@CreditCuriousity wrote:
No offense meant, but is googling really that tough? This question is asked what appears to be several times a day...

It's asked so much because now that the number is shut down, everyone is flooding the email. Won't be long before the email is gone too.

Re: CO EO

Anonymous — Wed, 29 Jul 2015 15:04:43 GMT

Also the email address is not supposed to be posted on the forums

Re: CO EO

Broke_Triathlete — Wed, 29 Jul 2015 15:04:58 GMT

@kdm31091 wrote:
@CreditCuriousity wrote:
No offense meant, but is googling really that tough? This question is asked what appears to be several times a day...
It's asked so much because now that the number is shut down, everyone is flooding the email. Won't be long before the email is gone too.

Then we'll start seeing people on corners doing "drug deal" transactions for the EO number...

"Yo dawg I got dat Cap 1 EO numba fo ya."

"How much"

"I need a quarter spot and 1,000 air miles."

"I got you dog"

Re: CO EO

Anonymous — Wed, 29 Jul 2015 15:17:03 GMT

you guys go to the EO over everything... sometimes you should take what you get and move on.

Re: CO EO

Taoron — Wed, 29 Jul 2015 15:24:26 GMT

@Anonymous wrote:
Also the email address is not supposed to be posted on the forums

It's publicly available on Google, so didn't figure it'd be an issue. I removed it.

Re: CO EO

Callandra — Wed, 29 Jul 2015 15:27:45 GMT

@Anonymous wrote:
you guys go to the EO over everything... sometimes you should take what you get and move on.

It's human nature. I think you should always start with the frontline CSRs and then 99% of the time, accept what they have to say and move on. There are very rarely issues that need to be escalated to the EO.

I work frontline as a CSR. If someone doesn't like what I say, they want to talk to my supervisor. That's fine because she will repeat whatever I said to them (we do NOT change our decisions; that's one thing I do like about where I work -- when a decision is made on an issue, everyone knows and everyone will just repeat the same thing). Then either it stops there or they demand to talk to the VP (will probably not get to talk to him) or even the owners (you can't talk to the owners). That's how people are: if they don't like what mommy says, they go to daddy.

Re: CO EO

kdm31091 — Wed, 29 Jul 2015 15:28:29 GMT

@Anonymous wrote:
you guys go to the EO over everything... sometimes you should take what you get and move on.

They won't be happy until the email is no longer functioning. Then the ones who ruin it whine the loudest.

Re: CO EO

Anonymous — Wed, 29 Jul 2015 15:29:46 GMT

@Taoron wrote:
@Anonymous wrote:
Also the email address is not supposed to be posted on the forums
It's publicly available on Google, so didn't figure it'd be an issue. I removed it.

I understand. We just try to limit it and have a general rule about posting anyone's contact information on the forums

Re: CO EO

yfan — Wed, 29 Jul 2015 16:01:29 GMT

@Anonymous wrote:
Could someone please PM me the CO EO email?

I know it's a silly question for me to ask, but, like, why?

Re: CO EO

DrZoidberg — Wed, 29 Jul 2015 16:19:37 GMT

I feel like some of the site memers here have ruined the recons and retention offers. So many people go to the EO for a $1500 increase on their line. It's not that serious. Unless your card was stolen and can't get the fraudulent charges off, stay away from the EO.

Re: CO EO

OmarGB9 — Wed, 29 Jul 2015 16:21:26 GMT

People get greedy and when they're denied via the normal channels, they try to go higher up to get what they want.