topic Re: Ritz Card - Total spend? in Credit Cards

Ritz Card - Total spend?

Jansroom726 — Fri, 04 Sep 2015 23:07:57 GMT

Hi all.

I was approved for the Chase Ritz card sometime in January.

I wanted to see how close I am to the 10K spend to retain my gold status with Marriott.

Looks like chase only allows for the past 90 days of statement history.

I secure messaged them, and they said they have no way to tell me how much I have spent on the card to-date.

How true is this? Should I just call and talk to someone on the phone?

Thanks for your help.

Re: Ritz Card - Total spend?

CreditCuriosity — Fri, 04 Sep 2015 23:12:26 GMT

Should be a simpe request / query for them to provide.

Just pull up old statements and add it up, pain in the butt, but doabe. Although others might know a better way. CSR via SM was just being lazy it appears

Or call the priority service line as they are awesome with customer service and should be able to answer that for you!

Re: Ritz Card - Total spend?

Anonymous — Fri, 04 Sep 2015 23:21:16 GMT

@Jansroom726 wrote:
Hi all.
I was approved for the Chase Ritz card sometime in January.

I wanted to see how close I am to the 10K spend to retain my gold status with Marriott.

Looks like chase only allows for the past 90 days of statement history.

I secure messaged them, and they said they have no way to tell me how much I have spent on the card to-date.

How true is this? Should I just call and talk to someone on the phone?

Thanks for your help.

I can see my Freedom statements back to 2011. I'd let you know about my Ritz card, but I've only had it a couple months.

Re: Ritz Card - Total spend?

Jansroom726 — Fri, 04 Sep 2015 23:27:36 GMT

Yea for some reason I can't go that far back. :/ I can on my other chase cards, but not the Ritz.

Any other Ritz owners who can view much farther back?

Re: Ritz Card - Total spend?

Kb109 — Fri, 04 Sep 2015 23:27:40 GMT

You could pull up all your past statements and do the math. Or you could call them and have them do the work for you

Re: Ritz Card - Total spend?

Jansroom726 — Fri, 04 Sep 2015 23:32:24 GMT

@Kb109 wrote:
You could pull up all your past statements and do the math. Or you could call them and have them do the work for you

That is precisely what I am unable to do.

Re: Ritz Card - Total spend?

jsucool76 — Fri, 04 Sep 2015 23:39:24 GMT

@Jansroom726 wrote:
@Kb109 wrote:
You could pull up all your past statements and do the math. Or you could call them and have them do the work for you
That is precisely what I am unable to do.

I'm able to view every statement on all my chase cards for as far back as I had the card (including ritz)

Make sure you're going to "view statements" and not in the "view activity" page.

There's no way to see YTD spend (other than adding the 'purchases' from each statement) but you can call up customer service and they can tell you your total spend in 5 seconds.

Re: Ritz Card - Total spend?

Anonymous — Fri, 04 Sep 2015 23:57:21 GMT

You could also go to rewards.ritzcarlton.com and My Account > Activity and look at your RCR VISA activity. They itemize it so you would divide RC activity by 5, airline/car/dining by 2, and use 1 point for non-RC activity.

That's about 8-24 numbers to crunch but it should yield an accurate spend estimate.

Re: Ritz Card - Total spend?

TitaniumCash — Sat, 05 Sep 2015 01:58:44 GMT

They certainly can provide you what how much you have spent and how much more you need to spend to meet the $10,000 threshold.

Re: Ritz Card - Total spend?

FinStar — Sat, 05 Sep 2015 03:06:17 GMT

@TitaniumCash wrote:
They certainly can provide you what how much you have spent and how much more you need to spend to meet the $10,000 threshold.

Agree. They have been able to tell me this information in the past but I don't think secure messaging might be the best channel for this OP. You can just call them. As jsucool76 mentioned above, be sure you are clicking on the correct link to display your statements, not on activity/transactions.

Re: Ritz Card - Total spend?

aav — Mon, 07 Sep 2015 13:34:18 GMT

They've been able to tell me over the phone - depending on the cus. Rep. They have the tool. I got my ritz in February and am working on the 10k spend myself.

Re: Ritz Card - Total spend?

Anonymous — Mon, 07 Sep 2015 14:18:22 GMT

Am I missing something? I thought the card gave automatic Gold status for as long as you have the card?

@Jansroom726 wrote:
Hi all.
I was approved for the Chase Ritz card sometime in January.

I wanted to see how close I am to the 10K spend to retain my gold status with Marriott.

Looks like chase only allows for the past 90 days of statement history.

I secure messaged them, and they said they have no way to tell me how much I have spent on the card to-date.

How true is this? Should I just call and talk to someone on the phone?

Thanks for your help.

Re: Ritz Card - Total spend?

jsucool76 — Mon, 07 Sep 2015 15:24:00 GMT

@Anonymous wrote:
Am I missing something? I thought the card gave automatic Gold status for as long as you have the card?
@Jansroom726 wrote:
Hi all.
I was approved for the Chase Ritz card sometime in January.

I wanted to see how close I am to the 10K spend to retain my gold status with Marriott.

Looks like chase only allows for the past 90 days of statement history.

I secure messaged them, and they said they have no way to tell me how much I have spent on the card to-date.

How true is this? Should I just call and talk to someone on the phone?

Thanks for your help.

Automatic gold status the first year, and each year after when you spend $10,000. (per account year)

You'll also get platinum status if you spend $75,000 (per account year)

Re: Ritz Card - Total spend?

red259 — Mon, 07 Sep 2015 17:53:30 GMT

The nice thing about citi is that they have a tracker that specifically shows how far away you are to meeting bonus spend thresholds like this. Maybe one day chase will wake up and get on the game.

Re: Ritz Card - Total spend?

Open123 — Mon, 07 Sep 2015 17:54:47 GMT

red259 wrote:

The nice thing about citi is that they have a tracker that specifically shows how far away you are to meeting bonus spend thresholds like this. Maybe one day chase will wake up and get on the game.

Right, and with Amex, there's the ytd spend.

For Chase, I've literally had to open up prior statements and add them up manually. Anyone find an easier way to do this without having to cal them?

Re: Ritz Card - Total spend?

jsucool76 — Mon, 07 Sep 2015 18:38:15 GMT

@Open123 wrote:
@red259 wrote:
The nice thing about citi is that they have a tracker that specifically shows how far away you are to meeting bonus spend thresholds like this. Maybe one day chase will wake up and get on the game.
Right, and with Amex, there's the ytd spend.

For Chase, I've literally had to open up prior statements and add them up manually. Anyone find an easier way to do this without having to cal them?

Mint.com

Mint -> Trends Then select your account. It might be off by a bit due to delays in mint picking up transactions, or not recording them correctly, but it should be pretty accurate.

Re: Ritz Card - Total spend?

ficobgtx — Mon, 07 Sep 2015 22:30:24 GMT

Does the AF count toward the 10k spend? If so, I'm only about $600 away, otherwise 1k.

Re: Ritz Card - Total spend?

jsucool76 — Mon, 07 Sep 2015 22:31:19 GMT

@ficobgtx wrote:
Does the AF count toward the 10k spend? If so, I'm only about $600 away, otherwise 1k.

Annual fee I think does not, however, the $300 airline incidental credit does.

Re: Ritz Card - Total spend?

FinStar — Mon, 07 Sep 2015 22:44:16 GMT

@jsucool76 wrote:
@ficobgtx wrote:
Does the AF count toward the 10k spend? If so, I'm only about $600 away, otherwise 1k.
Annual fee I think does not, however, the $300 airline incidental credit does.

Correct, the AF does not count toward any minimum spend thresholds.