topic Re: CapitalOne Modify My Features- Gone? in Credit Cards

CapitalOne Modify My Features- Gone?

ddemari — Mon, 21 Sep 2015 19:30:57 GMT

Maybe this is just a temporary thing? I can't seem to find it under any of the other tabs. Maybe they are making that feature helpful? Because it has never once had an offer for me, but today it is gone. Anyone else notice?

Re: CapitalOne Modify My Features- Gone?

Anonymous — Mon, 21 Sep 2015 19:42:31 GMT

Also gone from mine.

Re: CapitalOne Modify My Features- Gone?

CreditCuriosity — Mon, 21 Sep 2015 19:50:32 GMT

Never worked for any of my card, as far as I was concered it was a broken button and never knew what it did

Re: CapitalOne Modify My Features- Gone?

ddemari — Mon, 21 Sep 2015 19:48:47 GMT

I have seen some people post that they had offers under there, but ive been checking it for years and never nothing for me.

Re: CapitalOne Modify My Features- Gone?

FICOEmpire — Mon, 21 Sep 2015 20:20:08 GMT

It's gone here too. However, it did once work for me. My Platinum card was opened in 2012. In 2014 I tried that option and it offered me the QuickSilver upgrade which I took. So it has or had a purpose at one time. It's never worked for me since however and I have 2 other Cap 1 cards.

Re: CapitalOne Modify My Features- Gone?

SunriseEarth — Mon, 21 Sep 2015 20:23:54 GMT

I've never had an offer in there, even though I had offers (AF waiver, upgrade to QS). So unless it comes back as functional, I can't say I'll miss it much.

Re: CapitalOne Modify My Features- Gone?

Anonymous — Mon, 21 Sep 2015 20:26:08 GMT

Yep, Noticed mine gone this morning. Guess I'm not alone.

Re: CapitalOne Modify My Features- Gone?

ddemari — Mon, 21 Sep 2015 20:40:34 GMT

@SunriseEarth wrote:
I've never had an offer in there, even though I had offers (AF waiver, upgrade to QS). So unless it comes back as functional, I can't say I'll miss it much.

Same with me. There have been offers for me via the phone/ csr and me asking them but they never showed up under there. although cap1 tells me that if and when something is do able, to check under that tab.

Re: CapitalOne Modify My Features- Gone?

Anonymous — Mon, 21 Sep 2015 20:42:46 GMT

Not sure if this would help, but I couldn't get the chat button to appear so I tried in a different browser (firefox). Showed up there.

Re: CapitalOne Modify My Features- Gone?

iheartwings — Mon, 21 Sep 2015 20:43:22 GMT

@ddemari wrote:
Maybe this is just a temporary thing? I can't seem to find it under any of the other tabs. Maybe they are making that feature helpful? Because it has never once had an offer for me, but today it is gone. Anyone else notice?

Mine also is gone. Hasn't been useful since I upgraded to a Cash Rewards card (way back when - now it's a Quicksilver) from Platinum. Interestingly, if you're logged into your account, and you do a search for Modify Your Features, it'll give you a search result for it that you can click and go to the page.

Re: CapitalOne Modify My Features- Gone?

ddemari — Mon, 21 Sep 2015 21:22:35 GMT

@iheartwings wrote:
@ddemari wrote:
Maybe this is just a temporary thing? I can't seem to find it under any of the other tabs. Maybe they are making that feature helpful? Because it has never once had an offer for me, but today it is gone. Anyone else notice?

Mine also is gone. Hasn't been useful since I upgraded to a Cash Rewards card (way back when - now it's a Quicksilver) from Platinum. Interestingly, if you're logged into your account, and you do a search for Modify Your Features, it'll give you a search result for it that you can click and go to the page.

Thanks! I went to the search bar and typed it in, the link came up. clicked on it and no offfers. Maybe they thought this link is useless so lets take it away from eyesight. haha. good tip!~

Re: CapitalOne Modify My Features- Gone?

sjt — Tue, 22 Sep 2015 17:06:36 GMT

The search works.

However, it seems most people have better luck getting offers if they call rather then using "Modify your features"

Re: CapitalOne Modify My Features- Gone?

kdm31091 — Tue, 22 Sep 2015 17:08:18 GMT

It never offered me anything so dont really mind if it's gone.

Re: CapitalOne Modify My Features- Gone?

UncleB — Wed, 23 Sep 2015 06:20:49 GMT

It's gone for me as well, but there's one screen I found they haven't removed it from (yet).

Click 'Benefits', then 'Card Benefits'. When the screen refreshes, click 'Account', and the "Modify Your Features' option should be where it always was before. (At least it is for me).

This being said, in all the years I've had the card (now, cards-plural) I've never had anything under the 'Modify Your Features' option - not even once. Of course, I've never had any luck with the chat CSRs either, so you might take that with a grain of salt.

Re: CapitalOne Modify My Features- Gone?

Anonymous — Wed, 23 Sep 2015 06:22:37 GMT

That modify feature button was as useful as a bucket of poop.

Re: CapitalOne Modify My Features- Gone?

bk510 — Thu, 24 Sep 2015 01:10:02 GMT

@ddemari wrote:
Maybe this is just a temporary thing? I can't seem to find it under any of the other tabs. Maybe they are making that feature helpful? Because it has never once had an offer for me, but today it is gone. Anyone else notice?

same here as well....

Re: CapitalOne Modify My Features- Gone?

bk510 — Thu, 24 Sep 2015 01:11:14 GMT

@CreditCuriousity wrote:
Never worked for any of my card, as far as I was concered it was a broken button and never knew what it did

yes, never worked on mine either.

Re: CapitalOne Modify My Features- Gone?

bk510 — Thu, 24 Sep 2015 01:12:17 GMT

@FICOEmpire wrote:
It's gone here too. However, it did once work for me. My Platinum card was opened in 2012. In 2014 I tried that option and it offered me the QuickSilver upgrade which I took. So it has or had a purpose at one time. It's never worked for me since however and I have 2 other Cap 1 cards.

Exactly same thing happened to me also.....

Re: CapitalOne Modify My Features- Gone?

Imperfectfuture — Thu, 24 Sep 2015 01:38:01 GMT

@bk510 wrote:
@FICOEmpire wrote:
It's gone here too. However, it did once work for me. My Platinum card was opened in 2012. In 2014 I tried that option and it offered me the QuickSilver upgrade which I took. So it has or had a purpose at one time. It's never worked for me since however and I have 2 other Cap 1 cards.
Exactly same thing happened to me also.....

No luck with button, offers came by calling the number listed on the page.

Re: CapitalOne Modify My Features- Gone?

ddemari — Thu, 24 Sep 2015 01:39:50 GMT

same for me. it extra erks me when u call or chat and they refer you to that button. all i want to say is well u often review this account for promos and check back later but ive bbeen checking back for 100's and 100's and 100's of days and did i miss it?