topic Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO? in Credit Cards

How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

galahad15 — Mon, 28 Sep 2015 03:47:21 GMT

How exactly do you contact Cap1 EO now that the previously-dedicated phone number is no longer available? Also if you've already e-mailed the Cap1 CEO (as was helpfully suggested by one of the mods here i think earlier), but no luck there either on that front?

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Anonymous — Mon, 28 Sep 2015 03:50:29 GMT

reach out via facebook or twitter and let them pass it on.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Anonymous — Mon, 28 Sep 2015 03:52:20 GMT

what are you trying to accomplish

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Anonymous — Mon, 28 Sep 2015 03:53:14 GMT

hope it's not for a CLI or a friggin metal venture card..

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

galahad15 — Mon, 28 Sep 2015 04:02:08 GMT

@Anonymous wrote:
what are you trying to accomplish

In an earlier thread/post here on the forum, I had talked about an older-generation Cap1 card product I have that had a SL of $500 and for which I have not been able to successfully advance the CL beyond $1,000. One of the posters on that thread had recommended contacting EO, but I had heard that the EO number had been discontinued, and my attempts to reach out to the Cap1 CEO were unsuccessful, so I thought I'd create this follow-up thread. I am ideally not really interested in applying for a new Venture or QS either though just b/c I am not fond off the new higher APRs that come with the card products that Cap1 is currently offering.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Anonymous — Mon, 28 Sep 2015 04:15:28 GMT

and that's why the number is gone. people are calling the executive office, a VERY busy department, for CLIs. come on... if you don't get one you don't get one. if you applied for a new card you'd get probably $3-$k that's what you have to do sometimes. pay your card more than once if need be but don't go to the executive office to ask for an increase...

that's like going to the ceo of your company and asking to take a lunch break

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Imperfectfuture — Mon, 28 Sep 2015 05:31:09 GMT

@Anonymous wrote:
and that's why the number is gone. people are calling the executive office, a VERY busy department, for CLIs. come on... if you don't get one you don't get one. if you applied for a new card you'd get probably $3-$k that's what you have to do sometimes. pay your card more than once if need be but don't go to the executive office to ask for an increase...

that's like going to the ceo of your company and asking to take a lunch break

Upper level management needs to do that . I actually had a 100+ score increase, and the eo does help with that. They are the only ones that can do a permanent Apr reduction. Since OP has card with 9.9% interest, I don't think even the EO will help here (trust me, they don't go much lower than the lowest rates on the quicksilver product, so they may not want you to grow this card). That being said, more luck converting to quicksilver, then later asking for cli. IF you want to keep account.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

indiolatino61 — Mon, 28 Sep 2015 09:28:18 GMT

@galahad15 wrote:
How exactly do you contact Cap1 EO now that the previously-dedicated phone number is no longer available? Also if you've already e-mailed the Cap1 CEO (as was helpfully suggested by one of the mods here i think earlier), but no luck there either on that front?

The last time I did it (August), I emailed the EO and did not receive a call back for seven days. I then emailed again and got a call back in two days. They then give you a code to input at the number they provide. I hope this helps and is still correct. Good luck.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

SunriseEarth — Mon, 28 Sep 2015 09:03:06 GMT

@galahad15 wrote:
How exactly do you contact Cap1 EO now that the previously-dedicated phone number is no longer available? Also if you've already e-mailed the Cap1 CEO (as was helpfully suggested by one of the mods here i think earlier), but no luck there either on that front?

How long has it been since you sent your email? They can take several days to respond.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

kdm31091 — Mon, 28 Sep 2015 10:42:56 GMT

I would echo giving them several days to respond, but what are you hoping for? With the limit you have, even the EO is not likely to make it into a huge, useful limit -- Capital One is not known for large CLIs, generally fairly modest ones.

I totally get not wanting to app further, but you will probably be better off just applying for a new QS instead of hassling with EO to get this one bumped up. It will never see the growth you are after. Some Capital One products just get "stuck" and that's how it goes. You can reapply and potentially get a 5 or 10k limit right off the bat. I know you said the APRs are higher than you want, but it doesn't matter unless you routinely carry balances.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Anonymous — Mon, 28 Sep 2015 12:44:15 GMT

and in a few months allocate the limit to the older card and close the new one

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Anonymous — Mon, 28 Sep 2015 16:45:14 GMT

As much as I am a capital one triple pull endurer hater, this one possibly be the one exception. Your card with the 9 % apr has some great potential. You could totally app for 2 cards, then in 6 months, combine, and combine. End up with a nice limit, lower than most apr, cap1 card. And if you want to really kick things up you could see if they come out with a new product this fall. More bang for your buck with those inquiries.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

galahad15 — Mon, 28 Sep 2015 21:55:02 GMT

@SunriseEarth wrote:
How long has it been since you sent your email? They can take several days to respond.

Actually, as a latest update, it looks like when I checked my e-mail a few minutes ago, the Cap1 EO had e-mailed me back as of earleir today Will try calling them tomorrow at the number provided, and guess will see how things go....

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

galahad15 — Mon, 28 Sep 2015 22:03:27 GMT

@kdm31091 wrote:
I would echo giving them several days to respond, but what are you hoping for? With the limit you have, even the EO is not likely to make it into a huge, useful limit -- Capital One is not known for large CLIs, generally fairly modest ones.

I totally get not wanting to app further, but you will probably be better off just applying for a new QS instead of hassling with EO to get this one bumped up. It will never see the growth you are after. Some Capital One products just get "stuck" and that's how it goes. You can reapply and potentially get a 5 or 10k limit right off the bat. I know you said the APRs are higher than you want, but it doesn't matter unless you routinely carry balances.

Well when I e-mailed the EO, I had tried requesting what I had hopefully considered as being a modest CLI for $1,000, which if I were to successfully receive it would increase my total CL to $2,000.

I guess I may be somewhat "old-school" in the sense of APRs, if only just because I admittedly miss the days when single-digit APRs were much more commonplace than they are today. Philosophically, I really have no desire at all to app for cards that are above 10%, based just on principle alone. Granted, I know I have some cards in my signature that are above 10%, but those were almost exclusively cards that I had applied for due to the promotional 0% APR (they do not presently get any regular usage, out of me). On the Cap1 card, I have occasionally carried a balance, although most of the time it is PIF. On most of my other cards -- again excluding the ones above the 10.99% APR card ---I do usually actively carry a balance, and so the relatively-lower APRs are useful for me on a practical basis, in that regard.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

galahad15 — Mon, 28 Sep 2015 22:03:52 GMT

@kdm31091 wrote:
I would echo giving them several days to respond, but what are you hoping for? With the limit you have, even the EO is not likely to make it into a huge, useful limit -- Capital One is not known for large CLIs, generally fairly modest ones.

I totally get not wanting to app further, but you will probably be better off just applying for a new QS instead of hassling with EO to get this one bumped up. It will never see the growth you are after. Some Capital One products just get "stuck" and that's how it goes. You can reapply and potentially get a 5 or 10k limit right off the bat. I know you said the APRs are higher than you want, but it doesn't matter unless you routinely carry balances.

Well when I e-mailed the EO, I had tried requesting what I had hopefully considered as being a modest CLI for $1,000, which if I were to successfully receive it would increase my total CL to $2,000.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

kdm31091 — Mon, 28 Sep 2015 22:05:25 GMT

@galahad15 wrote:
@kdm31091 wrote:
I would echo giving them several days to respond, but what are you hoping for? With the limit you have, even the EO is not likely to make it into a huge, useful limit -- Capital One is not known for large CLIs, generally fairly modest ones.

I totally get not wanting to app further, but you will probably be better off just applying for a new QS instead of hassling with EO to get this one bumped up. It will never see the growth you are after. Some Capital One products just get "stuck" and that's how it goes. You can reapply and potentially get a 5 or 10k limit right off the bat. I know you said the APRs are higher than you want, but it doesn't matter unless you routinely carry balances.
Well when I e-mailed the EO, I had tried requesting what I had hopefully considered as being a modest CLI for $1,000, which if I were to successfully receive it would increase my total CL to $2,000.

I guess I may be somewhat "old-school" in the sense of APRs, if only just because I admittedly miss the days when single-digit APRs were much more commonplace than they are today. Philosophically, I really have no desire at all to app for cards that are above 10%, based just on principle alone. Granted, I know I have some cards in my signature that are above 10%, but those were almost exclusively cards that I had applied for due to the promotional 0% APR (they do not presently get any regular usage, out of me). On the Cap1 card, I have occasionally carried a balance, although most of the time it is PIF. On most of my other cards -- again excluding the ones above the 10.99% APR card ---I do usually actively carry a balance, and so the relatively-lower APRs are useful for me on a practical basis, in that regard.

Problem is that generally, today in 2015, rewards cards and sub-10% APRs generally (but not always) don't coexist.

Sometimes people get an Amex rewards card and eventually can get their APR lowered below 10%, but with most lenders, rewards cards are 12% for excellent credit and go up to 24%!

If you forego spending rewards (which may be useful if you routinely carry balances) you can still get below 10% APRs if you qualify.

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

Anonymous — Mon, 28 Sep 2015 22:35:04 GMT

@Anonymous wrote:
and that's why the number is gone. people are calling the executive office, a VERY busy department, for CLIs. come on... if you don't get one you don't get one. if you applied for a new card you'd get probably $3-$k that's what you have to do sometimes. pay your card more than once if need be but don't go to the executive office to ask for an increase...

that's like going to the ceo of your company and asking to take a lunch break

X 10000000000

Re: How do you contact Cap1 EO now that phone # is no longer available and already e-mailed CEO?

thelethargicage — Tue, 29 Sep 2015 00:33:23 GMT

I emailed the EO late Sunday night and heard back from early Monday evening. They called from the same phone number that you used to be able to call them at