topic Re: Suspicious Amex charge in Credit Cards

Suspicious Amex charge

vanillabean — Wed, 04 Nov 2015 15:34:29 GMT

How do you go about a suspicious Amex charge that has been posted? When it was still pending, I asked customer service to monitor the charge.

Re: Suspicious Amex charge

Anonymous — Wed, 04 Nov 2015 15:39:43 GMT

You should have received a follow-up email letting you know its posted. Please either initiate an inquiry online or call customer services and an inquiry will be launched on your behalf to investigate the charge.

Re: Suspicious Amex charge

Anonymous — Wed, 04 Nov 2015 15:50:15 GMT

For almost all credit cards, you would not be responsible for unauthorized charges. So once the charge has been posted, verify if you recognize the transaction - if not, call the customer care and they most likely will transfer you to fraud department and they will investigate the charge on your behalf.

Re: Suspicious Amex charge

Anonymous — Wed, 04 Nov 2015 20:08:46 GMT

Talk to the fraud department. They helped me when I had a suspicious charge.

Re: Suspicious Amex charge

MASTERNC — Wed, 04 Nov 2015 20:11:19 GMT

Historically, I have reported cards stolen, even before the charge posts, if I know for certain it isn't anything I initiated. I just had two charges made yesterday for online orders from beauty companies on my Citibank card. They are still pending but I reported the card stolen this morning to cut off any more charges (and to hopefully get the merchants to stop shipment).