https://ficoforums.myfico.com/t5/Credit-Cards/Buy-Power-Customer-Service-Rant/m-p/4356141#M1246625 <P>Anyone always expereince a problem with them? I emailed them looking to get a summary of my spending so far this year so I can monitor the amount spent for the 5% rewards. The response I get "we dont offer year end reports" I know I can download all the statements and add them up but that takes some time. I know World Elite is through mastercard and not Capital One but boy does the Crap1 service stink on this card =(</P> Thu, 03 Dec 2015 06:04:04 GMT Anonymous 2015-12-03T06:04:04Z https://ficoforums.myfico.com/t5/Credit-Cards/Buy-Power-Customer-Service-Rant/m-p/4356141#M1246625 <P>Anyone always expereince a problem with them? I emailed them looking to get a summary of my spending so far this year so I can monitor the amount spent for the 5% rewards. The response I get "we dont offer year end reports" I know I can download all the statements and add them up but that takes some time. I know World Elite is through mastercard and not Capital One but boy does the Crap1 service stink on this card =(</P> Thu, 03 Dec 2015 06:04:04 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Buy-Power-Customer-Service-Rant/m-p/4356141#M1246625 Anonymous 2015-12-03T06:04:04Z https://ficoforums.myfico.com/t5/Credit-Cards/Buy-Power-Customer-Service-Rant/m-p/4356267#M1246675 <P>so many cards offer the annual reports to people, but then some just dont. From what I have read that BuyPower card is dicey for people; u either love it or u hate it.&nbsp;</P> Thu, 03 Dec 2015 08:30:41 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Buy-Power-Customer-Service-Rant/m-p/4356267#M1246675 ddemari 2015-12-03T08:30:41Z https://ficoforums.myfico.com/t5/Credit-Cards/Buy-Power-Customer-Service-Rant/m-p/4356334#M1246697 Rather than asking them for a year end summary, see if they'll just tell you what your ytd spend is over the phone. I has to do this with chase to track when I hit the 10k spend for the gold status with my Ritz card. Thu, 03 Dec 2015 11:52:30 GMT https://ficoforums.myfico.com/t5/Credit-Cards/Buy-Power-Customer-Service-Rant/m-p/4356334#M1246697 jsucool76 2015-12-03T11:52:30Z