topic Re: Capital One chat very useful in Credit Cards

Capital One chat very useful

Anonymous — Thu, 17 Dec 2015 05:57:39 GMT

Today I talked to Capital One through the chat to see if I could get any upgrades on my quicksilver account. I left it open ended and asked if there were any upgrades like CLI, better rewards, or lower APR. They looked up my account and first offered me venture onem which I politely declined. Then they offered me the regular venture but said there was a $59 annual fee. I also declined that and figured that was it, but then they offered to lower my APR for 6 months and keep the same card. It looks like they really want happy customers so they will give several offers to customers.

Re: Capital One chat very useful

B335is — Thu, 17 Dec 2015 06:14:36 GMT

Congrats!! Cap1 customer service has been spot on for me lately as well.

Re: Capital One chat very useful

Creditaddict — Thu, 17 Dec 2015 16:13:04 GMT

sounds like you could probably get a new venture card if you wanted to apply!

Re: Capital One chat very useful

ShootingForTheStarsOr800 — Thu, 17 Dec 2015 16:47:07 GMT

OP, how long have you had the account?

Re: Capital One chat very useful

galahad15 — Thu, 24 Dec 2015 00:46:13 GMT

Congratulations!

Re: Capital One chat very useful

Anonymous — Thu, 24 Dec 2015 02:03:30 GMT

@ShootingForTheStarsOr800 wrote:
OP, how long have you had the account?

10 years, although for the first 9 years, I used it once a month for a small purchase and then ignored the card. CL grew from a $300 to $4000 and then got stuck. Then about a year ago I started spending more on the card and was able to product change from platinum to quicksilver and later got a couple CLI.