topic Re: Chase Fraud in Credit Cards

Chase Fraud

Anonymous — Tue, 29 Dec 2015 14:42:31 GMT

So I had someone used my Ritz card and Chase alerted me quickly. Issue has been corrected but this is the 2nd time. I called Chase to make sure nothing of mine is compromised as I have other personal accounts. I was assured everything is fine and they are working hard to fight against fraud - whatever that means...

I then do my usual routine of reading the newspaper and came as this in the New York Times. Chase is prosecuting 2 private bankers from stealing from accounts and creating fake atm cards. It makes you wonder if this is the reason why cards are even compromised before they sent out when someone is approved. It appears to be an inside job...

So watch your accounts closely.. Here is the article in the NYTimes.http://www.nytimes.com/2015/12/29/nyregion/2-bankers-charged-with-creating-atm-cards-to-steal-from-accounts.html?hp&action=click&pgtype=Homepage&clickSource=story-heading&module=first-column-region&region=top-news&WT.nav=top-news

If you hit a paywall, just copy the title and plug it into google and it comes right up or you can read in private mode on your computer to bypass the paywalll..

Happy New Year folks!!

Re: Chase Fraud

Discover2016 — Tue, 29 Dec 2015 14:48:27 GMT

Yikes, that is scary!

Re: Chase Fraud

Anonymous — Tue, 29 Dec 2015 14:50:27 GMT

@Discover2016 wrote:
Yikes, that is scary!

It is.. I was horrified and read further only to find that earlier this year, a chase banker was caught selling customer info/data to an undercover officer. This is really worrying.

Re: Chase Fraud

Discover2016 — Tue, 29 Dec 2015 14:53:54 GMT

And now that I think about it, I always found it strange that many Chase cards were compromised before the customer even received it, leading a few people here on the forum to theorize that it was an inside job, looks like they were on the money.

Re: Chase Fraud

CreditCuriosity — Tue, 29 Dec 2015 14:55:18 GMT

Yikes I know my time is coming and will be hit one day most likely.. Although at least you aren't on the hook for it, just more of a inconvenience is all and kinda a violation of privacy feeling.

Just so strange Chase seems to get hit more than anyone else...

Re: Chase Fraud

Discover2016 — Tue, 29 Dec 2015 14:56:54 GMT

@CreditCuriousity wrote:
Yikes I know my time is coming and will be hit one day most likely.. Although at least you aren't on the hook for it, just more of a inconvenience is all and kinda a violation of privacy feeling.

Just so strange Chase seems to get hit more than anyone else...

Same here, which is why I have text alerts on at all times.

Re: Chase Fraud

CreditCuriosity — Tue, 29 Dec 2015 14:59:06 GMT

@Discover2016 wrote:
@CreditCuriousity wrote:
Yikes I know my time is coming and will be hit one day most likely.. Although at least you aren't on the hook for it, just more of a inconvenience is all and kinda a violation of privacy feeling.

Just so strange Chase seems to get hit more than anyone else...
Same here, which is why I have text alerts on at all times.

meh don't want to be bugged with them.. as stated you aren't responsible for the charges and if chase doesn't catch them you will see them within a day or two. I just don't want to worry all the time myself thus don't set every transaction to text me only ones over 1k I believe is how I have stuff set up. Whatever makes you feel most comfortable though and gives you a piece of mind

Re: Chase Fraud

Anonymous — Tue, 29 Dec 2015 15:08:35 GMT

@Discover2016 wrote:
And now that I think about it, I always found it strange that many Chase cards were compromised before the customer even received it, leading a few people here on the forum to theorize that it was an inside job, looks like they were on the money.

Yes, there were... I am thinking this has been going on for a while and just came to light. I am particularly curious if these people had the authority to override and see restricted accounts as the article didn't say. But very scary...

Re: Chase Fraud

elim — Tue, 29 Dec 2015 15:08:48 GMT

@Anonymous wrote:
@Discover2016 wrote:
Yikes, that is scary!
It is.. I was horrified and read further only to find that earlier this year, a chase banker was caught selling customer info/data to an undercover officer. This is really worrying.

I think handing out their personal info should be included in their sentence. #dirtbags

Re: Chase Fraud

bz386 — Tue, 29 Dec 2015 17:09:03 GMT

Reading the NYT article, the scariest part is Chase's security practices. For example, they say that one of the employees logged into their colleague's account using his credentials. That either means that the second employee shared his credentials or he left his computer screen unlocked - both of which are huge no-no's. Also, why don't they use 2 factor authentication?

And then, how the hell were they able to create ATM cards without anyone noticing? I know Chase has machines in the branches so they can create ATM/debit cards on the spot, but you would think there is some kind of safety checks happening before that is allowed. Obviously not.

All in all, every company has a couple of corrupt employees. But normally security practices should prevent those employees from causing too much harm. Especially in a bank and especially if it is low level eployees like a branch account manager.

It looks like Chase is failing at security - badly. I'm glad I closed my checking account with them, I had nightmares about all the bad things that could happen while it was still open. I do not trust Chase at all, although the CSP is my main credit card. I might have to rethink that, too.

Re: Chase Fraud

Anonymous — Tue, 29 Dec 2015 17:56:35 GMT

@bz386 wrote:
Reading the NYT article, the scariest part is Chase's security practices. For example, they say that one of the employees logged into their colleague's account using his credentials. That either means that the second employee shared his credentials or he left his computer screen unlocked - both of which are huge no-no's. Also, why don't they use 2 factor authentication?

And then, how the hell were they able to create ATM cards without anyone noticing? I know Chase has machines in the branches so they can create ATM/debit cards on the spot, but you would think there is some kind of safety checks happening before that is allowed. Obviously not.

All in all, every company has a couple of corrupt employees. But normally security practices should prevent those employees from causing too much harm. Especially in a bank and especially if it is low level eployees like a branch account manager.

It looks like Chase is failing at security - badly. I'm glad I closed my checking account with them, I had nightmares about all the bad things that could happen while it was still open. I do not trust Chase at all, although the CSP is my main credit card. I might have to rethink that, too.

Agreed. Something doesn't sound right here.

Re: Chase Fraud

ddemari — Wed, 30 Dec 2015 05:07:50 GMT

That's an interesting article, I had Chase fraud on United last week. 4 back to back transactions. Chase alerted me closed card and over nited new one. First time with Chase fraud for me.

Re: Chase Fraud

Anonymous — Wed, 30 Dec 2015 05:15:45 GMT

I just received my new replacement freedom card, yesterday someone made a purchase using Square and Chase sent me an alert, when i checked the payment was already returned to my account by Chase (Thanks), i spoke with a CSR and the transaction was made in California.

Just be alert guys.

Re: Chase Fraud

Anonymous — Wed, 30 Dec 2015 05:54:03 GMT

@Anonymous wrote:

I just received my new replacement freedom card, yesterday someone made a purchase using Square and Chase sent me an alert, when i checked the payment was already returned to my account by Chase (Thanks), i spoke with a CSR and the transaction was made in California.

Just be alert guys.

This!! The exact same thing happened to my wife twice last month! Someone had 4 Square transactions for $1.00 each. Notified Chase and received new cards. 3 weeks later someone tried to make a $50.00+ transaction on Amazon. Notified Chase and got new cards.

And in April 2015 my Chase card was duplicated in a failed attempt to purchase nearly $300.00 in goods at a Rite Aid. Was notified via text and email alerts. Responded to Chase and got our new cards in the mail the next day.

A total of 3 fraudulent activities on our Chase cards this year alone.

We love our Chase cards, as they are our daily drivers, but be warned.

Re: Chase Fraud

Anonymous — Wed, 30 Dec 2015 06:28:10 GMT

As we speak i just had a $124.04 Amazon transaction (OMG), called Chase and notified them, the thing is i made an Amazon purchase today for $180+ (received an Amazon order confirmation by email for $180 not for $124.04) that is not showing up yet so they adviced me to wait, if my legit transaction shows up as well call back and they will credit me the money back and replace the card (again).

WOW this is scary, i just got my new card !!!!.

Also got a charge from Amazon on my Discover today for $1, called Amazon and nothing in the system, (the CSR gave me a $1 credit for purshase), called Discover and notified them, if something comes up they will take care of me.

Re: Chase Fraud

Imperfectfuture — Wed, 30 Dec 2015 12:17:02 GMT

@Anonymous wrote:
As we speak i just had a $124.04 Amazon transaction (OMG), called Chase and notified them, the thing is i made an Amazon purchase today for $180+ (received an Amazon order confirmation by email for $180 not for $124.04) that is not showing up yet so they adviced me to wait, if my legit transaction shows up as well call back and they will credit me the money back and replace the card (again).

WOW this is scary, i just got my new card !!!!.

Also got a charge from Amazon on my Discover today for $1, called Amazon and nothing in the system, (the CSR gave me a $1 credit for purshase), called Discover and notified them, if something comes up they will take care of me.

This looks more like Amazon problems, since more than one bank involved. Check for baddies on computer systems, iPhone apps, etc. I have had not one instance of fraud (knock on wood).

Re: Chase Fraud

Anonymous — Wed, 30 Dec 2015 15:29:44 GMT

@Anonymous wrote:
@Anonymous wrote:

I just received my new replacement freedom card, yesterday someone made a purchase using Square and Chase sent me an alert, when i checked the payment was already returned to my account by Chase (Thanks), i spoke with a CSR and the transaction was made in California.

Just be alert guys.

This!! The exact same thing happened to my wife twice last month! Someone had 4 Square transactions for $1.00 each. Notified Chase and received new cards. 3 weeks later someone tried to make a $50.00+ transaction on Amazon. Notified Chase and got new cards.

And in April 2015 my Chase card was duplicated in a failed attempt to purchase nearly $300.00 in goods at a Rite Aid. Was notified via text and email alerts. Responded to Chase and got our new cards in the mail the next day.

A total of 3 fraudulent activities on our Chase cards this year alone.

We love our Chase cards, as they are our daily drivers, but be warned.

Chase needs to reinvestigate the backgrounds of its employees. This can lead to major lawsuits...

Re: Chase Fraud

Anonymous — Wed, 30 Dec 2015 15:36:30 GMT

Do you get to keep the points that were earned as a result of the unauthorized spend?

Haha!

But really, if Chase did that, I bet people wouldn't be as angry that their account is compromised. Just some food for thought.

Re: Chase Fraud

Anonymous — Wed, 30 Dec 2015 16:01:05 GMT

I'm sorry this happened, Yes-Its-Me, and I hope it all works out for you.

Re: Chase Fraud

jakemod1 — Wed, 30 Dec 2015 16:22:53 GMT

@Anonymous wrote:
As we speak i just had a $124.04 Amazon transaction (OMG), called Chase and notified them, the thing is i made an Amazon purchase today for $180+ (received an Amazon order confirmation by email for $180 not for $124.04) that is not showing up yet so they adviced me to wait, if my legit transaction shows up as well call back and they will credit me the money back and replace the card (again).

WOW this is scary, i just got my new card !!!!.

Also got a charge from Amazon on my Discover today for $1, called Amazon and nothing in the system, (the CSR gave me a $1 credit for purshase), called Discover and notified them, if something comes up they will take care of me.

At times when you order more than one item on Amazon, they will not always come from the same place/warehouse. In this case, they will charge you separately for those items (since it's not coming from the same place, not the same shipping time), so it will show up as a different amount than what was originally stated when you initially bought the items.

Did you recently add your Discover card on Amazon? That may explain the $1 charge. This is to verify your card is active/valid. It should fall off within a few business days.