topic Re: JPM Ritz Card Retention Offers in Credit Cards

JPM Ritz Card Retention Offers

jsucool76 — Sun, 03 Jan 2016 01:42:47 GMT

Fee posted yesterday, called up today to ask about retention offers. Had to wait on hold for 20 minutes, for the guy to go "no theres no offers, bye."

Tsk tsk tsk JPM.

I'll have to call tomorrow morning when hopefully someone who isnt rude can answer the phone.

Re: JPM Ritz Card Retention Offers

Anonymous — Sun, 03 Jan 2016 01:48:23 GMT

Annual spend?

Re: JPM Ritz Card Retention Offers

jsucool76 — Sun, 03 Jan 2016 02:33:21 GMT

About 15k.

Re: JPM Ritz Card Retention Offers

willwar14 — Sun, 03 Jan 2016 02:47:11 GMT

Tomorrow when you call in make sure to mention you had a horrible representative who was extremely rude yesterday, and if on the slight chance they still say no say I want to speak to a supervisor..

Re: JPM Ritz Card Retention Offers

jsucool76 — Sun, 03 Jan 2016 02:56:05 GMT

I have all my plans worked out.

I did get the fee waived last year, which could potentially mean no dice this year, doesn't mean I won't try though. =]

Re: JPM Ritz Card Retention Offers

Anonymous — Sun, 03 Jan 2016 02:59:53 GMT

That's surprising. I also put about 15k on my Ritz in the first year and was offered the typical free Category 1-4 certificate for $5,000 spend. I also talked the rep into throwing in 10k marriot points as well......everything posted within a month of completing the spend. Suggest you try again.

Re: JPM Ritz Card Retention Offers

jsucool76 — Sun, 03 Jan 2016 03:19:39 GMT

I expected to get the t1-4 cert no problem, then was gonna try to talk the rep into a t1-5 or 70k points instead of the cert.

Re: JPM Ritz Card Retention Offers

Anonymous — Sun, 03 Jan 2016 19:22:45 GMT

@jsucool76 wrote:
I have all my plans worked out.

I did get the fee waived last year, which could potentially mean no dice this year, doesn't mean I won't try though. =]

I am curious to see if they wave it again this year.. That will be something else. I am looking forward to your update.

Re: JPM Ritz Card Retention Offers

Anonymous — Sun, 03 Jan 2016 19:32:39 GMT

Lol, I guess if you have that much time and effort to expend to get the annual fee waived, then that bling card may be worth having.

Re: JPM Ritz Card Retention Offers

FinStar — Sun, 03 Jan 2016 22:08:54 GMT

@jsucool76 wrote:
I expected to get the t1-4 cert no problem, then was gonna try to talk the rep into a t1-5 or 70k points instead of the cert.

It's doubtful they'll waive the AF, but I'd be curious to see if they're even willing to fork out some sort of bonus points given your history with the card. Doesn't hurt to ask, even if they say no 2x.

Re: JPM Ritz Card Retention Offers

jsucool76 — Sun, 03 Jan 2016 23:59:27 GMT

I'm pretty persistent. lol.

Called again right now, got a much more polite rep who said as of right now there wasn't any offers available on my account. I did go ahead and tweet at chase, and sent a secure message just to be safe. We'll see what happens. I don't mind paying the $395, but if I can get something extra for it, I'll take it.

Re: JPM Ritz Card Retention Offers

PointLager — Mon, 04 Jan 2016 02:10:47 GMT

@jsu : was your waived fee last year the old offer of 70k+no AF in year one?

Thanks

Re: JPM Ritz Card Retention Offers

Anonymous — Mon, 04 Jan 2016 02:12:51 GMT

@PointLager wrote:
@Anonymous : was your waived fee last year the old offer of 70k+no AF in year one?

Thanks

He received his card under the 140K offer

Re: JPM Ritz Card Retention Offers

jsucool76 — Mon, 04 Jan 2016 02:17:19 GMT

140k offer, then sent an SM asking for waived fee, and they waived it.

Re: JPM Ritz Card Retention Offers

Anonymous — Mon, 04 Jan 2016 02:21:10 GMT

@jsucool76 wrote:
140k offer, then sent an SM asking for waived fee, and they waived it.

They may have expected you to spend a lot more than $15k when they agreed to waive it.

Re: JPM Ritz Card Retention Offers

jsucool76 — Mon, 04 Jan 2016 04:27:23 GMT

It got waived as an accident. A miscommunication, however, I do most of my communication with banks (and other companies) through email, secure messages, and twitter. Everything is then in writing, so when I have a message saying "I don't show a fee on your card for this year" which i later found out meant "you haven't been charged a fee yet" and I say "this person said I wouldn't get a fee this year" chase can't say "they never said that."

Same thing happened with my citi prestige card. Not my amex plat though =/

lol.

I mean, I have 3 chase credit cards, and i bank with chase, so they can hook it up.

Re: JPM Ritz Card Retention Offers

Jansroom726 — Tue, 05 Jan 2016 18:20:27 GMT

@jsucool76 wrote:
It got waived as an accident. A miscommunication, however, I do most of my communication with banks (and other companies) through email, secure messages, and twitter. Everything is then in writing, so when I have a message saying "I don't show a fee on your card for this year" which i later found out meant "you haven't been charged a fee yet" and I say "this person said I wouldn't get a fee this year" chase can't say "they never said that."

Same thing happened with my citi prestige card. Not my amex plat though =/

lol.

I mean, I have 3 chase credit cards, and i bank with chase, so they can hook it up.

Any update Jsucool? I'm curious as to what they offer you

Re: JPM Ritz Card Retention Offers

Bigdave10000 — Tue, 05 Jan 2016 21:24:06 GMT

I had no luck with a retention offer, called 5+ times about 4-6 months ago. I wish the typical T1-4 certificate was a little more typical.

Re: JPM Ritz Card Retention Offers

Anonymous — Tue, 05 Jan 2016 21:26:10 GMT

@Anonymous wrote:
@jsucool76 wrote:
140k offer, then sent an SM asking for waived fee, and they waived it.
They may have expected you to spend a lot more than $15k when they agreed to waive it.

Exactly. And tsk tsk TSK

uhhhhhh okay.

15k a year, and you want the $395 AF waived...of course, because the rewards you earned this time around (no open bonuses :/) isn't worth the $395.

but hey, can't fault you for asking again, again and again

Re: JPM Ritz Card Retention Offers

Anonymous — Tue, 05 Jan 2016 22:18:16 GMT

@jsucool76 wrote:
It got waived as an accident. A miscommunication, however, I do most of my communication with banks (and other companies) through email, secure messages, and twitter. Everything is then in writing, so when I have a message saying "I don't show a fee on your card for this year" which i later found out meant "you haven't been charged a fee yet" and I say "this person said I wouldn't get a fee this year" chase can't say "they never said that."

Same thing happened with my citi prestige card. Not my amex plat though =/

lol.

I mean, I have 3 chase credit cards, and i bank with chase, so they can hook it up.

Banking in the sense of a 6+ figure investment portfolio on which Chase earns management fees and/or commissions? Or 4-5 figures in checking and savings?