topic got love for macys too in Credit Cards

I HEART Macy's!

johnsj21 — Fri, 07 Nov 2008 20:04:43 GMT

Sending love to Macy's! I opened an acct with them in 1997 and closed it (stupidly) in 2006 not knowing the benefits of having a long credit history. Called them today and they happily re-opened my acct WITHOUT a credit pull with my old credit limit! LOVE TO MACYS!

Re: I HEART Macy's!

llecs — Fri, 07 Nov 2008 20:05:51 GMT

That's great. Congrats!!

Re: I HEART Macy's!

jmbfl — Fri, 07 Nov 2008 20:09:22 GMT

Were they able to keep the old history?

got love for macys too

Anonymous — Fri, 07 Nov 2008 20:10:46 GMT

I had the same experience with macys except it was twenty years ago when I worked for them, I had apped with them last month and they turned me down because they said I had an account with them that had a balance so Icalled a backdoor number, and get this the balance was 15.00 the lady said go into a store and pay it and she will have the credit department open a new account...

Re: I HEART Macy's!

johnsj21 — Fri, 07 Nov 2008 20:11:14 GMT

Yes I was able to keep my history from 1997 - I made sure to verify that. They are simply re-opening my account.

Re: I HEART Macy's!

score_building — Fri, 07 Nov 2008 20:18:03 GMT

that's really great, congrats! may i ask what was the old, now new limit?

Re: I HEART Macy's!

johnsj21 — Fri, 07 Nov 2008 20:31:54 GMT

My old limit was $1000 which is now my "new Limit" - it'll help my util greatly is what I'm trying to do right now! It's odd because I called about a month ago to re-open and I was told that they would need to pull my credit in order to re-open my account, but this time I got lucky and got a REALLY NICE csr who said "no problem we'll just go ahead and reopen the account".

Re: I HEART Macy's!

score_building — Fri, 07 Nov 2008 20:43:30 GMT

what a nice boost, that is really great to hear! more evidence that 'say good bye and try again' can be key-

isn't it awesome when you reach a csr that is just willing to go the extra distance for exceptional service. yay for you!

Re: I HEART Macy's!

tata — Sat, 08 Nov 2008 00:45:47 GMT

This is why Macy's is the Best!!!

My Macy's card was my first credit card. I will NEVER close this account. This company truly knows customer service (at least the CSR department does). They should train other credit companies reps...