topic Re: Capital One "Card Lock" feature in Credit Cards

Capital One "Card Lock" feature

jacetx — Tue, 19 Jan 2016 20:07:50 GMT

For those who haven't noticed yet, Capital One has released a feature similar to Discover's Freeze Account. Now you can lock your card if you lose it or SD it.

Re: Capital One "Card Lock" feature

Anonymous — Tue, 19 Jan 2016 20:05:12 GMT

Oh nice! I guess it'll be good to prevent fraud purchase for people who SD their cards.

Re: Capital One "Card Lock" feature

CreditCuriosity — Tue, 19 Jan 2016 20:16:05 GMT

Ya they have had it for ahile, just don't advertise it like Discover. Nice for SD'ed cards although I don't really worry about it as we aren't liable for charges, just got to pay attention to cards every so often,

Re: Capital One "Card Lock" feature

jacetx — Tue, 19 Jan 2016 20:19:04 GMT

@CreditCuriousity wrote:
Ya they have had it for ahile, just don't advertise it like Discover. Nice for SD'ed cards although I don't really worry about it as we aren't liable for charges, just got to pay attention to cards every so often,

Weird, I just got the notification today that my app needed to be updated to take advantage of the feature. I check for updates every single day. I have used the Capital One Wallet app in the past few days and this is the first time is see it.

Re: Capital One "Card Lock" feature

CreditCuriosity — Tue, 19 Jan 2016 21:11:06 GMT

@jace8602 wrote:
@CreditCuriousity wrote:
Ya they have had it for ahile, just don't advertise it like Discover. Nice for SD'ed cards although I don't really worry about it as we aren't liable for charges, just got to pay attention to cards every so often,
Weird, I just got the notification today that my app needed to be updated to take advantage of the feature. I check for updates every single day. I have used the Capital One Wallet app in the past few days and this is the first time is see it.

There are two apps at least for Cap1 and believe it wasn't their main one that had it, it was a different less known one.. Just got a new phone last week andhaven't installed the apps since.. Maybe they wrapped it into the main one. dunno.

Re: Capital One "Card Lock" feature

jacetx — Tue, 19 Jan 2016 21:23:04 GMT

The screenshot is not for their main app, it's for their wallet app. Regardless, kudos to them for adding that feature.

Re: Capital One "Card Lock" feature

OmarGB9 — Tue, 19 Jan 2016 23:42:09 GMT

I think that's been in place for about a month or two now. And yes it's on the Wallet App, and it's a nice touch. I was pleased when I saw it. For the record, I have a Samsung Galaxy S6 edge, so maybe the iOS version was a little behind on the update?

Re: Capital One "Card Lock" feature

Loquat — Tue, 19 Jan 2016 23:45:41 GMT

Nice feature...happy they've added it.

Re: Capital One "Card Lock" feature

delaney1 — Wed, 20 Jan 2016 00:00:00 GMT

Why is this not available with the regular app? Booooo!

Re: Capital One "Card Lock" feature

jacetx — Wed, 20 Jan 2016 00:04:42 GMT

@OmarGB9 wrote:
I think that's been in place for about a month or two now. And yes it's on the Wallet App, and it's a nice touch. I was pleased when I saw it. For the record, I have a Samsung Galaxy S6 edge, so maybe the iOS version was a little behind on the update?

That was probably why I had not seen it.

Re: Capital One "Card Lock" feature

Anonymous — Wed, 20 Jan 2016 00:09:55 GMT

eh... not installing capital one wallet, I think android pay should cover all.

off topic but you guys know about free chromecast for using android pay? I really should get that done before i forget

Re: Capital One "Card Lock" feature

noobody — Wed, 20 Jan 2016 01:53:56 GMT

Thanks op and Cap1, a good feature to have.

Re: Capital One "Card Lock" feature

Nova5041 — Wed, 20 Jan 2016 02:04:03 GMT

Yeah they have had it awhile, I actually used it a month ago. That's when I found out it even exist, when the csr told me about it. Lol!

Re: Capital One "Card Lock" feature

Anonymous — Wed, 27 Jan 2016 06:38:06 GMT

If you have a 360 checking from Capital One you have the option to freeze your 360 debit card from the main app/ where as for credit cards you can only freeze from the Wallet app

Re: Capital One "Card Lock" feature

Anonymous — Wed, 27 Jan 2016 07:37:31 GMT

It would be nice if more banks offered it in apps. I've had a Chase CSR do something similar, but it took a phone call to freeze and another to unfreeze (keeping the same physical card and number).

Barclaycard and Amex have just changed the card numbers immediately and mailed new cards. There was no freeze option explicitly offered (and I don't recall if I asked).

Yes, occasionally I am absent-minded. I'm pretty good at quickly realizing it when I've lost a card, though.

Re: Capital One "Card Lock" feature

Anonymous — Wed, 27 Jan 2016 07:59:34 GMT

I love this feature from Discover. Glad to see it's easily available on the Cap1 app now.

Re: Capital One "Card Lock" feature

Anonymous — Wed, 27 Jan 2016 09:30:04 GMT

I had no idea this feature existed until a couple of weeks ago when my GF (DGF?) thought she lost her CapOne card. She told me she had put a freeze on her acc, to which my reaction was "you mean your Discover?" (She actually doesn't even have a discover lol)

Re: Capital One "Card Lock" feature

baller4life — Wed, 27 Jan 2016 09:48:49 GMT

Cool feature. I froze both my Ventures.

Re: Capital One "Card Lock" feature

Anonymous — Thu, 28 Jan 2016 02:17:20 GMT

I didn't know about that - thanks for the heads up. I don't use CC apps on my smartphone. The instant lockdown is one of the features I really love about Discover, so good to know CapOne has it too.

Re: Capital One "Card Lock" feature

Anonymous — Thu, 28 Jan 2016 17:36:49 GMT

From what I understad the Discover version of this prevents the physical card from being used but doesnt protect you from online purchases. Is this the same?