topic Re: Virgin America - Commenity in Credit Cards

Virgin America - Commenity

Anonymous — Mon, 01 Feb 2016 19:50:44 GMT

Well I called to activate the card-- I get a message to call customer service.

They won't give any information... Letter was sent out to you-- please call the number once you receive it. I know I had read a lot about Commenity closing accounts... Can I assume that's what happened? They closed the account?... I would probably check my Eddie Bauer, Overstock, and Jcrew to see if those are open--- I actually wouldn't mind if they close them but one thing for sure-- I will never get a another card w/ Commenity again.

How terrible is this. Wow

Re: Virgin America - Commenity

happypill — Mon, 01 Feb 2016 19:53:06 GMT

Did you check your other accounts to see if they are still open? A little more information would be useful.

Re: Virgin America - Commenity

Anonymous — Mon, 01 Feb 2016 19:54:23 GMT

@Anonymous wrote:
Well I called to activate the card-- I get a message to call customer service.

They won't give any information... Letter was sent out to you-- please call the number once you receive it. I know I had read a lot about Commenity closing accounts... Can I assume that's what happened? They closed the account?... I would probably check my Eddie Bauer, Overstock, and Jcrew to see if those are open--- I actually wouldn't mind if they close them but one thing for sure-- I will never get a another card w/ Commenity again.

How terrible is this. Wow

That is suspect. Nor them not to activate your card isn't a good thing. I would check the other Comenity accounts to see if they are closed. Good luck!

Re: Virgin America - Commenity

Anonymous — Mon, 01 Feb 2016 19:57:43 GMT

Online account says zero available

other Comenity accounts are fine. Checked all three-- they seem to be ok.

That is soooo strange.

Re: Virgin America - Commenity

ddemari — Mon, 01 Feb 2016 20:00:54 GMT

Weird for sure. But not weird since its comenity.

Re: Virgin America - Commenity

darwin_wins — Mon, 01 Feb 2016 20:01:00 GMT

Did you recently open a few accounts? I believe that Comenity has been shutting down accounts when they feel that you may have applied for too many accounts. I guess they are trying to go conservative with who gets what once they feel they no longer are going to be used.

Heck I just think that's what is it but who knows what Comenity is thinking.

Re: Virgin America - Commenity

B335is — Mon, 01 Feb 2016 22:10:21 GMT

It could also be verification. Comenity won't help until you have the letter in hand it's frustrating.

Re: Virgin America - Commenity

someg33k — Mon, 01 Feb 2016 23:53:39 GMT

@Anonymous wrote:
Online account says zero available

other Comenity accounts are fine. Checked all three-- they seem to be ok.

That is soooo strange.

Zero available is perfectly normal until they have verified you have the card in hand. Thats how all their VISA / MC products work.

Re: Virgin America - Commenity

Anonymous — Tue, 02 Feb 2016 02:05:34 GMT

@someg33k wrote:
@Anonymous wrote:
Online account says zero available

other Comenity accounts are fine. Checked all three-- they seem to be ok.

That is soooo strange.

Zero available is perfectly normal until they have verified you have the card in hand. Thats how all their VISA / MC products work.

+ 1, the same thing happened with my last CC with them. Once I verified, the available credit was released.