topic Re: wamu calling in Credit Cards

wamu calling

Anonymous — Thu, 04 Oct 2007 15:21:43 GMT

hi - my husband was recently approved for a wamu cc (5500 cl). He has not received the card yet, however, they have been making a "courtesy call" to our home several times a day for the past 3-4 days. Unfortunately, he has not been here to speak with them and they will not speak to me, understandably. Has anyone else been called after an online app? Cannot call the 800# they call our house on. Is this just an identity check kind of call or something else?

Re: wamu calling

Anonymous — Thu, 04 Oct 2007 15:43:31 GMT

call them back at 866-892-9268

Re: wamu calling

Anonymous — Thu, 04 Oct 2007 15:46:45 GMT

mosieon, I applied for a WaMu card on monday(I already have one). They told me it would take up to 21 days for them process it. And I've received no phone calls, no emails, nothing. I'm just patiently waiting for something to happen. Next week I'll call them for a status update if I've not heard back.

They may be calling for additional offerings. My SO gets those all the time from her other bank card holders.

And congrats to hubby. A nice CL

Re: wamu calling

Anonymous — Thu, 04 Oct 2007 16:14:38 GMT

They called me trying to sell their identiy protection

Re: wamu calling

Anonymous — Thu, 04 Oct 2007 18:36:02 GMT

Weird, have him call them. I have had my card for over a year and they have NEVER called me. Maybe they don't like me?

Re: wamu calling

Anonymous — Thu, 04 Oct 2007 19:09:41 GMT

Oh well...thanks for your help. Tried calling but they don't have him in the system yet. Have not received card yet. They think that maybe it is a telemarketer for them but can't be sure. We'll call again when card is received. In the meantime we have asked that they stop calling several times a day!

Re: wamu calling

VLGaffEsq — Thu, 04 Oct 2007 19:33:14 GMT

Washington Mutual is more than likely calling to try and sell your husband some product linked to his new WaMu credit card like "credit protection" or the like. It's harmless, but these services should be politely declined.

Re: wamu calling

Anonymous — Sat, 06 Oct 2007 04:25:04 GMT

mosieon wrote:
Oh well...thanks for your help. Tried calling but they don't have him in the system yet. Have not received card yet. They think that maybe it is a telemarketer for them but can't be sure. We'll call again when card is received. In the meantime we have asked that they stop calling several times a day!

I have the WAMU Platnum Visa Card. I mailed in a pre-approval letter for the card and received a call from them within a two week timeframe (prior to knowing I was approved) - the call was for address verification. I use a P.O. Box as my mailing address - they needed a physical address for their files. After I gave the physical address, the rep. told me that I had been approved for the card, told me the limit and stated that the card would be in the mail.

Re: wamu calling

Anonymous — Sat, 06 Oct 2007 08:14:25 GMT

I wasn't aware they gave out Visa cards (MC from what I understand).

I opened up my account a couple months ago. No calls from them, although there was confusion about whether I'd be enrolled in their cashback rewards program or not. Several phonecalls escalated to the management team and contact with the assistant branch manager finally got that situation resolved.

Re: wamu calling

Anonymous — Sat, 06 Oct 2007 12:35:33 GMT

I've had nothing but terriable customer service

When I called to activate the rep was so obnoxious selling credit protectionI hung up

Then when I called to have my due date moved so that my statement to fall on the first, like I've done with 3 other cards, they said no can do.

Then I signed up for automatic pay, they make fill out a form. I pay with online savings, I have no checks, so sent a message ask if a direct deposit request form would do, got back a cut and paste answer.

Re: wamu calling

Anonymous — Sat, 06 Oct 2007 13:52:29 GMT

rbbyrbsn wrote:

I've had nothing but terriable customer service

When I called to activate the rep was so obnoxious selling credit protectionI hung up

Then when I called to have my due date moved so that my statement to fall on the first, like I've done with 3 other cards, they said no can do.

Then I signed up for automatic pay, they make fill out a form. I pay with online savings, I have no checks, so sent a message ask if a direct deposit request form would do, got back a cut and paste answer.

Most cards unfortunately have their reps offer the credit protection though I have yet to see one who was obnoxious about it.

Even with WaMu's shortcomings, as far as moving the payment date, they are still one of my favorite cards. Most of my cards payments must come from a checking or money market account with check writing privledges.

The online statements could use a bit of improvement but, they are still rather young. I'm sticking until they give me a reason to leave.

Re: wamu calling

Anonymous — Sat, 06 Oct 2007 14:29:58 GMT

well the rep I talked today was alitte more helpful, the account has to cycle once, before the can assign a due date.

Re: wamu calling

Anonymous — Sat, 06 Oct 2007 16:15:06 GMT

Message Edited by m77573 on 10-06-2007 09:15 AM

Re: wamu calling

Anonymous — Sun, 07 Oct 2007 04:03:53 GMT

freelancer wrote:
I wasn't aware they gave out Visa cards (MC from what I understand).

Yeah, they do - I opened my account in May. I kept receiving pre-approved offers in the mail for the WAMU Platnum Visa - about two each week for almost two months. I applied when the APR was below 10% (the APR was ranging somewhere between 24 to 9%) - I'd open the envelope, look at the APR then shread until one said 9% - I kept that one on the desk to see if they'd get any lower - after a few weeks I applied via USPS before the expiration date. I truly like the card. I haven't had any problems with customer service or billing. The FICO score was a plus because I didn't know it came with the card.

I hope you enjoy your card.

Re: wamu calling

Anonymous — Sun, 07 Oct 2007 08:09:43 GMT

Would there be any significant difference between a WaMu Visa and a MC?

Re: wamu calling

Anonymous — Mon, 08 Oct 2007 02:37:16 GMT

freelancer wrote:
Would there be any significant difference between a WaMu Visa and a MC?

I don't really know much about the WAMU Master Card. In fact, I didn't know they offered one until your post. I've only received information on their Visa card. Maybe someone more familiar with WAMU can pitch in with details on the differences with the two cards.

...sorry I couldn't help with the answer.

Re: wamu calling

Anonymous — Mon, 08 Oct 2007 03:00:44 GMT

I thin kthe Visa is an inviation only card. Funny, I didn't even know they had a MC unti lafter reading the boards and was surprised that the majority of peple didn't know they offered Visa.

Re: wamu calling

Anonymous — Mon, 08 Oct 2007 03:46:23 GMT

I feel special now....

@Anonymous wrote:
I thin kthe Visa is an inviation only card. Funny, I didn't even know they had a MC unti lafter reading the boards and was surprised that the majority of peple didn't know they offered Visa.

Re: wamu calling

Anonymous — Mon, 08 Oct 2007 14:29:26 GMT

Timothy wrote:
I feel special now....

Timothy, you're funny.

Re: wamu calling

Anonymous — Mon, 08 Oct 2007 22:43:49 GMT

If, you ever go to wamu.com they only mention the mastercard.