topic Re: Amex secure messages? in Credit Cards

Amex secure messages?

Anonymous — Tue, 26 Jan 2016 16:09:45 GMT

So I recieved an email from American Express saying I have an important message in the secure message center, but for the life of me I cant figure out how to access it! even when I click the email link it directs me to my account home page, any help? thanks!

Re: Amex secure messages?

Tryingtogetbetter — Tue, 26 Jan 2016 16:18:52 GMT

You should have a notification under your picture on your main account page.

If not try this: americanexpress.com/messagecenter

Re: Amex secure messages?

stellar — Tue, 26 Jan 2016 17:36:52 GMT

Don't click through the email. It could be phishing. Type amex into your browser to access their website.

Re: Amex secure messages?

Anonymous — Wed, 27 Jan 2016 02:21:21 GMT

@stellar wrote:
Don't click through the email. It could be phishing. Type amex into your browser to access their website.

This^^^^.. Call Amex and make sure the message is from them. I once received such a message and I forwarded it unto them after they confirmed it wasn't from them. So be careful with such links.

Re: Amex secure messages?

Anonymous — Wed, 27 Jan 2016 02:25:43 GMT

@stellar wrote:
Don't click through the email. It could be phishing. Type amex into your browser to access their website.

Re: Amex secure messages?

Anonymous — Wed, 24 Feb 2016 00:31:05 GMT

I got one of these same emails today "You have a secure message, yadda yadda yadda". I logged in thru URL bar - saw nothing. Called AMEX - they asked if the message header included my first & last name + the last 5 in account #. Last 5 = yes. First & last name = no. Definitely bogus. Looked at the reply email and there was some 3rd world email address. All of the genuine emails I have from AMEX- the reply-to address begins with NOREPLY@. Use caution, folks.