topic Re: Macys no longer upgrades to amex? in Credit Cards

Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 18:24:22 GMT

For the past week I've been trying to upgrade my regular macys card to the amex and it's been such a hassle misinformed information been told system was down so tried again today and was told there is no such thing as upgrade anymore and I would have to apply for a whole new American express account in store and than they would close my old account? Huh so lost anyone have an further info on this?

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 18:35:38 GMT

Sorry I don't know anything about the upgrade. I have the regular Macy's store card. If you want an American Express or cobranded credit card and your credit profile supports it, apply for it. Best of luck!!!

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 18:46:16 GMT

Would be helpful to know as I was hoping at some point to upgrade my Bloomingdale's card to Amex (same bank as Macy's, through DSNB).

People have been getting the upgrades to Macy's and Bloomingdale's Amex via soft pull so it would be disappointing if the upgrade wasn't possible anymore.

Re: Macys no longer upgrades to amex?

SunriseEarth — Wed, 26 Aug 2015 18:57:16 GMT

There's a lot happening with Macy's credit this week. It's very likely that they can't do upgrades now, since tney can't do much of anything now. The credit website is still down and people can only pay their bills in person or by pushing or mailing in payments.

I would try to ask next week.

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 19:00:26 GMT

I spoke with a supervisor that assured me it won't be available at all and she said she was still confused with the system update and there is no option whatsoever anymore for it and there systems are completely updated now.

Re: Macys no longer upgrades to amex?

FinStar — Wed, 26 Aug 2015 19:35:18 GMT

Which kinda makes sense if they're attempting to upgrade their systems to be more uniform platforms. Hence the reason they don't offer the separate extended financing tradelines like they used to and it appears most of these are now integrated.

Of course, the dust hasn't settled and I'm sure more information will become available in the next several weeks. But for those who do not qualify to get the AMEX option then it is what it is. So, it appears the option to get either would still reside at the store during any POS.

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 19:54:42 GMT

They really are all kinds of screwed up now. Firstly, to a previous poster, you cant apply directly for the Amex - you apply and either get the store version or the amex. Same for Bloomingdales. However, you can always request the upgrade to Amex and it takes about 30 days to review.

on 8/11/15 I applied for the Amex upgrade on my Macy's. This was right after I got approved for the Bloomingdales Amex, so I figured, why not. I got the email for the Bloomies Amex, called and got my limit which was confirmed to be Bloomies amex, and when I get the card? Store card.

I called in and they were so confused, and have no idea whats going on >.<

Long and the short, looks like I'm stuck with the Bloomies store card now =/.

I'm going to wait until this site is fixed and send in a secured mail and see why I got a different card.

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 20:05:39 GMT

OP, please let us know whether you hear anything further about upgrades. Thanks

Re: Macys no longer upgrades to amex?

ddemari — Wed, 26 Aug 2015 20:21:10 GMT

That would be really disappointing if that was the case. But, since I am trying to chop off store cards. I would definitely get rid of Macys store card if there was never an opportunity to upgrade to amex.

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 20:31:27 GMT

@ddemari wrote:
That would be really disappointing if that was the case. But, since I am trying to chop off store cards. I would definitely get rid of Macys store card if there was never an opportunity to upgrade to amex.

Agreed ddemari. I already cut my Macy's off because I am also cutting store cards, but am keeping Bloomingdale's. I might reconsider keeping it if there won't be an option to upgrade, so let's hope for the best and wait to hear updates.

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 26 Aug 2015 22:49:31 GMT

@Anonymous wrote:
They really are all kinds of screwed up now. Firstly, to a previous poster, you cant apply directly for the Amex - you apply and either get the store version or the amex. Same for Bloomingdales. However, you can always request the upgrade to Amex and it takes about 30 days to review.

on 8/11/15 I applied for the Amex upgrade on my Macy's. This was right after I got approved for the Bloomingdales Amex, so I figured, why not. I got the email for the Bloomies Amex, called and got my limit which was confirmed to be Bloomies amex, and when I get the card? Store card.

I called in and they were so confused, and have no idea whats going on >.<

Long and the short, looks like I'm stuck with the Bloomies store card now =/.

I'm going to wait until this site is fixed and send in a secured mail and see why I got a different card.

When I applied in July, I had the option of applying for either the Amex or the Store Card. If they couldn't approve me for the Amex, then they would try to approve me for the Amex.

Not sure how it will be going forward, but up until July 18th , according to the T&C brochure, that was what you could do.

Re: Macys no longer upgrades to amex?

taxi818 — Thu, 27 Aug 2015 00:17:29 GMT

Well as stated they are updating credit lines. Combining and many other features so chances are not this week. However, To make it easy. it never really was an actual upgrade. It has always been an addition to the current store card. That is changing for some this week. Not all. so it was never typical as going from store to amex. it was in the past. having two cards. 1 store and 1 amex. and for some reason. I still have 1 store and 1 amex. some others were able to combine. Don't understand the confusion since they have been announcing doing all of this for many months.

Re: Macys no longer upgrades to amex?

creditnocash — Wed, 02 Sep 2015 20:33:49 GMT

@Anonymous wrote:
Would be helpful to know as I was hoping at some point to upgrade my Bloomingdale's card to Amex (same bank as Macy's, through DSNB).

People have been getting the upgrades to Macy's and Bloomingdale's Amex via soft pull so it would be disappointing if the upgrade wasn't possible anymore.

i was about to make a thread. i was checking my macys account today for balance info etc ant it said activate macys amex, and tried leading me to the dsnb site and then says error. wanted to see if anyone else has been getting that message.

Re: Macys no longer upgrades to amex?

mxp114 — Wed, 02 Sep 2015 20:47:00 GMT

You can no longer upgrade and it requires a new app in-store only to get a brand new Amex. Also conflicting info about those of us that upgraded between 5/1 and 8/20 and the other population of Amex/store accounts that weren't combined. Some reps say these accounts will be combined late 2015 or early 2016 and others say they will never combine.

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 02 Sep 2015 20:48:31 GMT

Really, mxp? Was it CS who mentioned that no upgrades would be allowed? Sad to hear if that is the case. I closed my Macy's but would be interested in upgrading my Bloomingdale's if that were possible.

Re: Macys no longer upgrades to amex?

mxp114 — Wed, 02 Sep 2015 20:56:36 GMT

@Anonymous wrote:
Really, mxp? Was it CS who mentioned that no upgrades would be allowed? Sad to hear if that is the case. I closed my Macy's but would be interested in upgrading my Bloomingdale's if that were possible.

Yes because I was trying to get my accounts combined and called, rep confirmed that upgrades won't be available after the system changes so I proceeded to upgrade only to find out that my account didn't merge and may never. Idk what to do? Close the Amex side and have it deleted and then they announce they are merging them or risk keeping a newly opened TL that I don't really need nor want on my report :/ lol Either way keeping the store since my oldest TL.

Re: Macys no longer upgrades to amex?

creditnocash — Wed, 02 Sep 2015 21:05:20 GMT

i could really care less about having a macys amex.

i was just surprised that it popped up, and i have never seen that before.

Re: Macys no longer upgrades to amex?

taxi818 — Wed, 02 Sep 2015 21:51:29 GMT

Good info. I'm thinking about closing my Amex as well. I got it 6-25. With a 3x limit. Store limit 11.2k. They will not combine. I would rather close it and get another card. Like the Amex Hilton. Or the chase Marriott. Too chicken to app

Re: Macys no longer upgrades to amex?

Anonymous — Wed, 02 Sep 2015 22:05:00 GMT

@taxi818 wrote:
Good info. I'm thinking about closing my Amex as well. I got it 6-25. With a 3x limit. Store limit 11.2k. They will not combine. I would rather close it and get another card. Like the Amex Hilton. Or the chase Marriott. Too chicken to app

Sounds like a good idea, taxi!

Re: Macys no longer upgrades to amex?

fedxboy — Wed, 02 Sep 2015 22:19:34 GMT

Oh Taxi, don't close your Macy's Amex quite yet.....at least not till after Saturday November 28th -- Amex small business Saturday -- spend 10, get 10 back x3 per every Amex -- just think 10 Amex's = 300 bucks in free stuff