topic Re: Chase called me in Credit Cards

Chase called me

red259 — Fri, 22 Apr 2016 00:50:41 GMT

I receieved a call from 800-935-9935 which upon an internet search appears to be Chase. They didn't leave a message. I have no idea why they would be calling. I checked online and everything appears in order there. I checked my email and didn't receieve any email from chase. I'm not past due on any payments or even carrying any balances. Just kinda weird since I have never had chase call me before. I don't bank with them just credit cards.

Re: Chase called me

sjt — Fri, 22 Apr 2016 00:53:04 GMT

@red259 wrote:
I receieved a call from 800-935-9935 which upon an internet search appears to be Chase. They didn't leave a message. I have no idea why they would be calling. I checked online and everything appears in order there. I checked my email and didn't receieve any email from chase. I'm not past due on any payments or even carrying any balances. Just kinda weird since I have never had chase call me before. I don't bank with them just credit cards.

If they did not leave a message, its most likely some marketing/sales call

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 00:53:07 GMT

Do you have a pending application? If so, they calling to verify you. If you don't have any application pending, then it has something to do with your credit cards. Keep us posted once you speak with them.

Re: Chase called me

red259 — Fri, 22 Apr 2016 00:58:12 GMT

@Anonymous wrote:
Do you have a pending application? If so, they calling to verify you. If you don't have any application pending, then it has something to do with your credit cards. Keep us posted once you speak with them.

No application pending. I'm not going to call them, since I don't see any good coming of that. It can't be that critical if they didn't leave a message. I did add an Au card to my marriott account recently. I receieved the card like a week ago and its only been used once. I don't see that card listed anywhere in my online profile.

Re: Chase called me

red259 — Fri, 22 Apr 2016 01:00:59 GMT

Only other recent thing was a loan payment of several hundred dollars to navient, but I make those payments all the time with chase cards.

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 01:06:10 GMT

@red259 wrote:
@Anonymous wrote:
Do you have a pending application? If so, they calling to verify you. If you don't have any application pending, then it has something to do with your credit cards. Keep us posted once you speak with them.
No application pending. I'm not going to call them, since I don't see any good coming of that. It can't be that critical if they didn't leave a message. I did add an Au card to my marriott account recently. I receieved the card like a week ago and its only been used once. I don't see that card listed anywhere in my online profile.

Ok... That is certainly up to you thus, calling them. Maybe they have questions? Who knows.. I hope it is nothing important or anything of concern. Because if they are not able to have their concerns addressed, they just proceed to close the account[s] outright.

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 01:09:24 GMT

@Anonymous wrote:
Ok... That is certainly up to you thus, calling them. Maybe they have questions? Who knows.. I hope it is nothing important or anything of concern. Because if they are not able to have their concerns addressed, they just proceed to close the account[s] outright.

Re: Chase called me

red259 — Fri, 22 Apr 2016 01:12:09 GMT

@Anonymous wrote:
@red259 wrote:
@Anonymous wrote:
Do you have a pending application? If so, they calling to verify you. If you don't have any application pending, then it has something to do with your credit cards. Keep us posted once you speak with them.
No application pending. I'm not going to call them, since I don't see any good coming of that. It can't be that critical if they didn't leave a message. I did add an Au card to my marriott account recently. I receieved the card like a week ago and its only been used once. I don't see that card listed anywhere in my online profile.
Ok... That is certainly up to you thus, calling them. Maybe they have questions? Who knows.. I hope it is nothing important or anything of concern. Because if they are not able to have their concerns addressed, they just proceed to close the account[s] outright.

So they would call, not leave any sort of message and then proceed to close accounts that are in good standing? I would think they would leave a message before that or send an email or secure message?

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 01:19:44 GMT

@red259 wrote:

So they would call, not leave any sort of message and then proceed to close accounts that are in good standing? I would think they would leave a message before that or send an email or secure message?

No. Won't happen. Read the threads on here of accounts being closed with no notice. Yes-its-Me is not saying that is the situation necessarily, only that you want to be proactive with the situation and not ignore Chase.

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 01:23:43 GMT

@red259 wrote:
@Anonymous wrote:
@red259 wrote:
@Anonymous wrote:
Do you have a pending application? If so, they calling to verify you. If you don't have any application pending, then it has something to do with your credit cards. Keep us posted once you speak with them.
No application pending. I'm not going to call them, since I don't see any good coming of that. It can't be that critical if they didn't leave a message. I did add an Au card to my marriott account recently. I receieved the card like a week ago and its only been used once. I don't see that card listed anywhere in my online profile.
Ok... That is certainly up to you thus, calling them. Maybe they have questions? Who knows.. I hope it is nothing important or anything of concern. Because if they are not able to have their concerns addressed, they just proceed to close the account[s] outright.
So they would call, not leave any sort of message and then proceed to close accounts that are in good standing? I would think they would leave a message before that or send an email or secure message?

Peple's whose accounts have been closed have been in good standing per the posters on these board. I am just using the part in blue as an euphemism. I don't know about you but if I had accounts with a lender and they called and didn't leave a message, I'd call back as a precaution to make sure everything was OK. It is better to be safe than sorry.

But that decision is certainly up to you of course...

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 01:31:57 GMT

I had them call me without leaving a message (I googled the number which is how I knew it was Chase) so when that number called back again I answered it. It wasn't a sales or marketing call, they needed to talk to me about a dispute I had filed (long story). So if that number calls again I would answer it.

Re: Chase called me

kdm31091 — Fri, 22 Apr 2016 01:36:13 GMT

I don't think you need to panic or anything. More likely than not it's just a marketing/sales/"how do you like your card" type of thing.

If they call again, I'd answer, but meh, otherwise, don't worry about it.

Re: Chase called me

Turbobuick — Fri, 22 Apr 2016 01:42:37 GMT

Personally, I would have to call back. I can't recall a bank ever calling me for marketing. Banks don't call for no reason.

Re: Chase called me

driftless — Fri, 22 Apr 2016 01:44:50 GMT

I would also call them back.

Re: Chase called me

kdm31091 — Fri, 22 Apr 2016 01:46:37 GMT

@Turbobuick wrote:
Personally, I would have to call back. I can't recall a bank ever calling me for marketing. Banks don't call for no reason.

Not entirely true. Both US Bank and BOA have called me just to ask if how things were going with my card/rewards, and to sell me other products of course.

Not to say OP shouldn't call back just to ease his mind but it's not unheard of to get a marketing call.

Re: Chase called me

Turbobuick — Fri, 22 Apr 2016 02:01:14 GMT

@kdm31091 wrote:
@Turbobuick wrote:
Personally, I would have to call back. I can't recall a bank ever calling me for marketing. Banks don't call for no reason.
Not entirely true. Both US Bank and BOA have called me just to ask if how things were going with my card/rewards, and to sell me other products of course.

Not to say OP shouldn't call back just to ease his mind but it's not unheard of to get a marketing call.

I meant to say, "Banks don't call ME for no reason." Then it would be "entirely true".

I must checkmark those little boxes that say don't call me for nothing.

Not unusual for them not to leave a message as they won't disclose info, even who they are, without knowing exactly to whom they are speaking.

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 01:53:41 GMT

@driftless wrote:
I would also call them back.

The thing about that is that it could be a specific individual from a certain dept. that needs to speak to him (that is, if it wasn't just a marketing or courtesy call), and if he calls back he could get a CSR who has no idea what he is talking about. I suppose he could try calling the number back that was on the caller ID, but I think if they really need to speak to him they will call back - at least they did for me.

Re: Chase called me

driftless — Fri, 22 Apr 2016 01:57:20 GMT

@Anonymous wrote:
@driftless wrote:
I would also call them back.
The thing about that is that it could be a specific individual from a certain dept. that needs to speak to him (that is, if it wasn't just a marketing or courtesy call), and if he calls back he could get a CSR who has no idea what he is talking about. I suppose he could try calling the number back that was on the caller ID, but I think if they really need to speak to him they will call back - at least they did for me.

No, that is overthinking it. Just call back and say that you saw that there was a call from Chase and you are returning it. Let Chase direct you to the right people.

Re: Chase called me

Anonymous — Fri, 22 Apr 2016 02:03:09 GMT

@driftless wrote:
@Anonymous wrote:
@driftless wrote:
I would also call them back.
The thing about that is that it could be a specific individual from a certain dept. that needs to speak to him (that is, if it wasn't just a marketing or courtesy call), and if he calls back he could get a CSR who has no idea what he is talking about. I suppose he could try calling the number back that was on the caller ID, but I think if they really need to speak to him they will call back - at least they did for me.
No, that is overthinking it. Just call back and say that you saw that there was a call from Chase and you are returning it. Let Chase direct you to the right people.

That's not over-thinking it - that is exactly what happened to me. You're assuming whoever answers the phone will know where to direct his call. Like I said, if they really need to speak to him they will call back.

Re: Chase called me

Kidcat — Fri, 22 Apr 2016 02:10:19 GMT

@Anonymous wrote:
@red259 wrote:
@Anonymous wrote:
Do you have a pending application? If so, they calling to verify you. If you don't have any application pending, then it has something to do with your credit cards. Keep us posted once you speak with them.
No application pending. I'm not going to call them, since I don't see any good coming of that. It can't be that critical if they didn't leave a message. I did add an Au card to my marriott account recently. I receieved the card like a week ago and its only been used once. I don't see that card listed anywhere in my online profile.
Ok... That is certainly up to you thus, calling them. Maybe they have questions? Who knows.. I hope it is nothing important or anything of concern. Because if they are not able to have their concerns addressed, they just proceed to close the account[s] outright.

If it something really important they would likely leave a message, or send a secure message.