topic Re: The Amex EO responded to my request to PC my Optima Oasis in Credit Cards

The Amex EO responded to my request to PC my Optima Oasis

Anonymous — Mon, 30 May 2016 17:05:27 GMT

And...it was the nicest "no" I've ever received. HA!

For folks who may not have come accross my previous posts on the Optima Oasis, I've had the card for several years. Amex offered me this card in exchange for paying off the balance on an old debt. Since finding this forum, I've cleaned up my credit report, raised my fico's to above 775 across the board and purchased a home. I'm ready to shed credit hardships. As I explained in my letter to the EO, I requested a PC instead of applying for a new card because the Optima is my oldest card. The EO rep I spoke with, talked to me for about 5 minutes. She very apologetically explained that although they valued me as a customer, this card was not eligible for an upgrade or even a downgrade because in order for them to do that, there had to be another card in that line. I'll definitely hang on to the card, but it looks like I won't truly be back in the Amex until they introduce a card that is worthy of me giving up an HP

Re: The Amex EO responded to my request to PC my Optima Oasis

creditguy — Mon, 30 May 2016 17:46:53 GMT

You mentioned it couldn't be upgraded or downgraded my question is how can a no frills card with no benefits be downgraded anyway? Is there something below an optima? If Amex currently doesn't have a card worthy of a HP, what were you hoping to pc to then?

Re: The Amex EO responded to my request to PC my Optima Oasis

Anonymous — Mon, 30 May 2016 18:20:17 GMT

Just because a different card may benefit someone more doesn't make it worth a HP and new account. I commend the OP for not doing a new application to make $10 extra a year. Just like the DC obviously earns more than my QS but it's not worth the HP and new account for that tiny bit extra.

Re: The Amex EO responded to my request to PC my Optima Oasis

Meanmchine — Mon, 30 May 2016 18:24:45 GMT

I had an Ultima card ions ago when they first came out. IIRC they were the first revolver for Amex

Re: The Amex EO responded to my request to PC my Optima Oasis

darwin_wins — Mon, 30 May 2016 20:40:08 GMT

@Meanmchine wrote:
I had an Ultima card ions ago when they first came out. IIRC they were the first revolver for Amex

That Optima and this Optima are completely different products. This is rebuilder and the older one was Optima Platinum.

Re: The Amex EO responded to my request to PC my Optima Oasis

RonM21 — Mon, 30 May 2016 23:06:22 GMT

Sorry you did not get what you were asking for. At least they responded to you and were not rude. Others may ignore all together.

Re: The Amex EO responded to my request to PC my Optima Oasis

Meanmchine — Tue, 31 May 2016 02:38:30 GMT

I hate when they recycle names ;p

Re: The Amex EO responded to my request to PC my Optima Oasis

Anonymous — Tue, 31 May 2016 04:34:04 GMT

Creditguy I think you missed the point of my post.

Because of backdating, the Optima Oasis( yes this is a different card from the original Optima) is my OLDEST card. at 19.3 years. I hardly use it now because I have other cards that benifit me more. The Optima Oasis gives me no cashback and no miles and I pay a 49 dollar AF. My reason for wanting to PC IE NOT take a hard pull and get a new card with Amex, is because I wanted to perserve that and age and possibly get some benefits at the same time. The reason I mentioned the no upgrade or downgrade is because this was information the rep gave me. She was probably refering to the blue cash line when she mentioned it and I thought it would be useful to others in the same situation.

Re: The Amex EO responded to my request to PC my Optima Oasis

Closingracer99 — Tue, 31 May 2016 04:50:51 GMT

@Anonymous wrote:
Creditguy I think you missed the point of my post.

Because of backdating, the Optima Oasis( yes this is a different card from the original Optima) is my OLDEST card. at 19.3 years. I hardly use it now because I have other cards that benifit me more. The Optima Oasis gives me no cashback and no miles and I pay a 49 dollar AF. My reason for wanting to PC IE NOT take a hard pull and get a new card with Amex, is because I wanted to perserve that and age and possibly get some benefits at the same time. The reason I mentioned the no upgrade or downgrade is because this was information the rep gave me. She was probably refering to the blue cash line when she mentioned it and I thought it would be useful to others in the same situation.

Why not just close it then? I mean how new are your other cards? AAoA isn't worth $49 a year for the AF IMHO but thats just me.

Re: The Amex EO responded to my request to PC my Optima Oasis

Anonymous — Tue, 31 May 2016 04:59:18 GMT

@Closingracer99 wrote:
@Anonymous wrote:
Creditguy I think you missed the point of my post.

Because of backdating, the Optima Oasis( yes this is a different card from the original Optima) is my OLDEST card. at 19.3 years. I hardly use it now because I have other cards that benifit me more. The Optima Oasis gives me no cashback and no miles and I pay a 49 dollar AF. My reason for wanting to PC IE NOT take a hard pull and get a new card with Amex, is because I wanted to perserve that and age and possibly get some benefits at the same time. The reason I mentioned the no upgrade or downgrade is because this was information the rep gave me. She was probably refering to the blue cash line when she mentioned it and I thought it would be useful to others in the same situation.

Why not just close it then? I mean how new are your other cards? AAoA isn't worth $49 a year for the AF IMHO but thats just me.

I'm able to offset some if not all of the AF with offers. Also this card is over 5 grand so IMHO it is worth keeping for now.

Re: The Amex EO responded to my request to PC my Optima Oasis

Anonymous — Tue, 31 May 2016 12:58:44 GMT

IMHO, when a credit card company has orphaned cards like this situation... it would be prudent and good customer service to PC it to the card most similiar to it. I would also hate lose a 19 year old card and it is not the customers fault that the credit card company orphaned the card. Seems like the "change to a card in the same family" rule does not work here and an exception should be made for a 19 year long customer.