topic Re: What Up With Capital One Payment in Credit Cards

What Up With Capital One Payment

AutoBot — Sun, 22 May 2016 12:02:21 GMT

How flipping long does it take to update the account? Made payment on 18th and on the 22nd nothing reflected yet?

Looking at my QS account......

Available Credit: $0.00
Credit Line: $2,000

Last Statement Balance: $160.47 (as of May 19, 2016)

Last Payment: $1,626.72 (posted May 18, 2016)

Re: What Up With Capital One Payment

fltireguy — Sun, 22 May 2016 13:14:02 GMT

How old is the account? if it is a newer accounnt, they may be holding the payment, as it is a large one

Re: What Up With Capital One Payment

Anonymous — Sun, 22 May 2016 14:19:24 GMT

that always happens on the weekend. the payment will hit your bank account on monday morning.

Re: What Up With Capital One Payment

CatOfSpades — Sun, 22 May 2016 19:52:13 GMT

I understand. It takes a few days for payments to hit the bank, but I always see the payments reflected in my credit accounts the next day. I haven't had a Capital One card in a few years. I don't remember what it was like, but this would annoy me, too.

Re: What Up With Capital One Payment

Anonymous — Sun, 22 May 2016 20:08:35 GMT

Sometimes mine can take a few days.

Re: What Up With Capital One Payment

Anonymous — Sun, 22 May 2016 20:23:08 GMT

My payments go thru instantly to Cap1, but that is mostly because I use their mm savings and pay from there. I have the same problem with my other cards though, payments aren't fast enough for me..lol. Also like others have said, the weekend always slows stuff down

Re: What Up With Capital One Payment

AutoBot — Mon, 23 May 2016 09:36:13 GMT

Well it's monday morning and still no change to my account. Good grief CAP1.

Re: What Up With Capital One Payment

Anonymous — Mon, 23 May 2016 14:11:55 GMT

Ok, I know this is a JOKE right?

Monday a.m. is the same Sunday...we, adults all know 'that' much!

The reason, I use my LOC on Friday after bank cut-off is B/C although I received the cash the accounting doesn't happen until the next BUSINESS day which Monday and NO of course it's Monday freaking morning....

It will process at Night, just like all the other 'business' transactions that happen on THAT business day...gives me a FREE loan B/C weekends don't count, there open to provide SERVICE to clients, with the understanding that
Friday after cut-off in many cases WILL process like a Monday payment (even though you get an on time check off, over the w/e) the Fed isn't open till Monday so 'bank-wise' the w/e or a holiday really might not count internationally until the next Biz day

Which means banking batching (normally done during the overnight) not oh OK it's X o'clock (nobody's back these making doughnuts or coffee... It ain't Dunkin or 7-11)

We need to read and pay attention to the TOS and funding notices BEFORE we run stuff up and then NEED to funds available, like a junkie waiting for a fix

I'm jk around but seriously, this is finance 101 stuff, that's been pretty much the same since,we did away with 'banker's hours' (Where banks used to just close by 2-3 in the afternoon and best of luck on Saturday and you must be crazy on Sunday) and that's like 30 years... This is new!

Re: What Up With Capital One Payment

AutoBot — Mon, 23 May 2016 14:40:58 GMT

Ok, but my payment was processed on my account page last Wednesday the 18th.

Re: What Up With Capital One Payment

Anonymous — Mon, 23 May 2016 14:51:51 GMT

That's odd. I'd say it's either because the card is new or because of the payment amount. Can you call/chat and see what's going on?

Re: What Up With Capital One Payment

Anonymous — Mon, 23 May 2016 15:02:35 GMT

@Anonymous wrote:
That's odd. I'd say it's either because the card is new or because of the payment amount. Can you call/chat and see what's going on?

I agree its a bit unusual. My Cap One accounts always update to reflect the payment the next business day, unless its a friday or saturday.

OP, have the funds already been taken out of your bank account? Do you push the payments using your bank accounts bill pay or do you pull the payments using Cap One's account management page?

Re: What Up With Capital One Payment

Anonymous — Mon, 23 May 2016 15:01:36 GMT

Mine update at midnight except on Sundays even if the money hasn't been pulled out yet. The first payment on each card took a day or 2 longer though but not this long

Re: What Up With Capital One Payment

Anonymous — Mon, 23 May 2016 19:25:39 GMT

AutoBot~

I can honestly say that this has happened to me before. Whereas there was sooooo much of a lag, that a payment overdrew my account (I know, I know. I should be a better banker but I digress) I have found that if I go directly to a Cap 1 banking center during the week, it will post the next day. If I make an immediate payment during the week, it will post the business next day also.

Now, if I do a bill payment or set up a date for a payment to be taken out of my account on "said" date, it has taken sometimes 4 days, enve if the payment was for today or during the week. Tthe payment will not clear my bank until the next business day and then after the 3-4 day period, it will show that the payment posted on the Cap 1 site on the correct day that I made the payment. It just takes the system a while to catch up.

Weird. I know. With Cap 1 only, I do not do auto-drafts as they will be the death of me. I actually pay the same day using my debit card or I drive over to a branch and make the stupid payment. Who has the time to time each of their payments, especially since I have two different accounts that I pay at least 3 times a month? Pffft. - That's for the birds.....

I hope this is helpfu;

Re: What Up With Capital One Payment

RonM21 — Tue, 24 May 2016 22:40:58 GMT

Seems a bit on the long side compared to my experience with them.

Re: What Up With Capital One Payment

Anonymous — Fri, 03 Jun 2016 18:42:45 GMT

AutoBot - has this been resolved?

Re: What Up With Capital One Payment

Anonymous — Sun, 05 Jun 2016 14:11:04 GMT

Maybe it's the bank that cap one is pulling funds from? I bank with PNC I never have lags in payment. I've made large larger payments they the cap one site and the site both post the next business day. And I always do payments from my bank account not with a credit card, (which I didn't know you could do)

Re: What Up With Capital One Payment

Anonymous — Mon, 06 Jun 2016 22:08:19 GMT

@AutoBot wrote:
How flipping long does it take to update the account? Made payment on 18th and on the 22nd nothing reflected yet?

Looking at my QS account......

Available Credit: $0.00
Credit Line: $2,000
Last Statement Balance: $160.47 (as of May 19, 2016)

Last Payment: $1,626.72 (posted May 18, 2016)

I noticed this would happen to me when I first received my cards. Luckily I did not need to use the card so I stop stressing over it & just made sure I made my payments weeks before due date. I recently notice after having my cards for 7 months the payments now post within 1 day. I also used the same bank account to make my payments from so that might be the reason.

Re: What Up With Capital One Payment

UncleB — Tue, 07 Jun 2016 02:07:38 GMT

"Back in the day" when my QS MasterCard was still Orchard/HSBC they would routinely put holds on my payments when I made them using their website, and I'm not talking just a few days, either. Once my payment was nearly my entire credit limit ($700) and the hold was for 12 days.

(FWIW I was never late or bounced a payment, either... this was just 'business as usual' for them.)

After that I started making all the payments from my own bank's bill pay, and there was never a hold again. Now that I have larger limits my payments never get held regardless of how I pay (ironically if they were to hold a payment now it wouldn't impact me).

Due to my experience back then I still tend to 'push' the majority of my payments from my own checking unless I'm running close to a due date. It does take an extra couple of days to post, but I like the extra control it gives me.

This being said, a quick chat with a Capital One CSR should tell you where you stand if not clear up the situation completely... in either case, let us know how it goes!

Re: What Up With Capital One Payment

ginger1477 — Tue, 07 Jun 2016 02:25:36 GMT

Think this happened when I first got cap1. I phoned their customer service and they had to call my credit union and on a three way call my credit union rep verified to cap1 that I had funds in my account. Belive o had to do this with sallie mae early on as well.

Re: What Up With Capital One Payment

Anonymous — Tue, 07 Jun 2016 03:15:21 GMT

No problem. They have a period of inbetween due date and statemet closing. You're just stuck in the middle of that. They will let you know when you payment posts and it usually does the same night. Just takes them a bit for you next statement to cut.